Recovery of files affected by Phoenix Ransomware

We retrieve data that has been encrypted by the majority of ransomware file extensions on any type of storage device

Specialised in the main virtual machines and databases on the market
Ransomware
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt Phoenix ransomware files

Our bespoke solutions have made it possible to recover Phoenix encrypted files.

Our bespoke solutions have made it possible to recover Phoenix encrypted files. Phoenix Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. There has been an unprecedented increase in the numbers of companies that have had their data completely encrypted following an attack. In recent times, Phoenix ransomware attacks have become a notable and severely damaging form of cyberattack. The number of companies that have encountered complete encryption of their data as a consequence of these attacks has escalated significantly and is a cause for concern.

In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.

In many cases, even after payment of the ransom, the decryption key is not sent by the Phoenix criminals, and in these cases there is no higher authority to turn to.

Digital Recovery offers solutions that can decrypt files impacted by ransomware. Our recovery projects have yielded impressive results.

Why Digital Recovery?

Having over 23 years of expertise, we have amassed contented clients globally. Our solutions can be operated remotely in most cases, and our support staff is proficient in multiple languages.

As Phoenix ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.

Our experts possess exceptional qualifications and are equipped with the latest data recovery technologies, including our proprietary technology, TRACER, which has produced remarkable outcomes in decrypting Phoenix ransomware files.

We offer an advanced diagnosis that enables us to comprehend the scope of the attack. This initial diagnosis can be completed within 24 business hours of receiving the samples. Subsequently, we provide a commercial agreement, which once accepted, initiates the file decryption process.

All our solutions are GDPR-compliant, ensuring total security for our customers. We also provide a confidentiality agreement (NDA) that has been drafted by our legal team. However, if you prefer to provide an NDA prepared by your own organisation, we are willing to review and accept it, if necessary.

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Answers from our experts

How are Phoenix ransomware files recovered?

We can only retrieve Phoenix ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.

How to choose a company to decrypt my data?

Only a handful of companies across the globe possess the capability to decrypt Phoenix ransomware files, and as a result, information on this possibility is limited. In fact, many people believe that recovery is impossible, owing to the lack of knowledge and incorrect information circulating online.

Nonetheless, there are reputable companies, like Digital Recovery, that have developed reliable solutions for decrypting Phoenix ransomware files. However, due to the confidential nature of such operations, formal testimonials are often hard to come by.

Considering all these factors, it is crucial to seek out reputable companies with several years of experience in the data recovery industry. These companies should provide expert assistance from the initial contact, enabling customers to communicate with professionals who can address their concerns and provide appropriate solutions.

How much does the process to decrypt Phoenix ransomware cost?

The cost to decrypt Phoenix ransomware can vary depending on the severity of the attack and the complexity of the decryption process. The cost may also depend on the version of Phoenix ransomware and the specific files that need to be decrypted. This can only be determined once the extent of damage caused by the ransomware has been analysed and the possibility of decryption has been evaluated.

It’s important to note that there is no guarantee that decryption will be successful, and some files may be permanently lost or corrupted. Therefore, it’s important to find a company that doesn’t ask the full amount of the project upfront. It’s best to consult with a reputable data recovery company to get an accurate estimate of the cost for your particular situation.

Is negotiating with Phoenix hackers a good option?

No, negotiating with hackers is generally not a good option. When you negotiate with Phoenix hackers, you are essentially agreeing to their demands and supporting their criminal activities. This can encourage them to continue their illegal activities and target other victims.

Moreover, there is no guarantee that the hacker will actually release your data or decrypt your files, even if you pay the ransom. In some cases, Phoenix  may take the money and still refuse to provide the decryption key or release the data.

Additionally, paying the ransom can also lead to other negative consequences. It can put your personal information and sensitive data at risk, as the hacker may have gained access to your system and stolen additional information. It can also lead to legal and ethical issues, as paying the ransom is considered to be supporting criminal activities.

Therefore, it is generally recommended to not negotiate or pay the ransom to hackers. Instead, victims should report the attack to law enforcement and seek the assistance of a reputable data recovery to retrieve their data and strengthen their security measures to prevent future attacks.

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What you need to know

To prevent Phoenix ransomware attacks, it is important to have a comprehensive cybersecurity framework in place. However, there are some additional key points that you should keep in mind:

  • Organisation: Keep documentation of your IT systems and maintain an inventory of all networks and computers. Establish clear rules for new employees on the installation and use of software programmes on company computers.
  • Strong Passwords: Use strong passwords with at least 8 characters, including special characters, and avoid using the same password for multiple accounts.
  • Security Solutions: Install a reliable antivirus software and ensure that all software programmes, especially the operating system, are kept up to date. In addition to antivirus software, also consider installing a firewall and endpoint protection to provide comprehensive security.
  • Beware of Suspicious Emails: Email is a common method used by hackers to infiltrate systems. Train employees to recognise and avoid downloading attachments from unknown senders.
  • Efficient Backup Policies: Backups are crucial in the event of a ransomware attack, but many companies fail to create an effective backup plan. The recommended backup structure is 3x2x1, which means having 3 backups, 2 online and 1 offline, and regularly updating them.
  • Beware of Unofficial Programmes: Avoid downloading unofficial, free versions of software programmes like Windows or Office, as they may be infected with malware. Invest in official software programmes, as they are a good long-term investment and are also more secure.

There are several strategies employed by criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.

All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Phoenix ransomware camouflages itself in the system so as not to be detected by defence systems.

In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realising it, downloads the Phoenix ransomware into the system.

Yes, there are several behaviours of your server that you can analyse to determine if you are being attacked by Phoenix ransomware:

  1. High resource usage: If your server’s processing, memory, and disk usage are significantly higher than usual, it could indicate that ransomware is actively encrypting files or exfiltrating data.
  2. Changes in file extensions: Phoenix Ransomware often renames files with a new extension, such as .encrypted or .locked. If you notice such changes, it may be a sign that your server has been attacked.
  3. Unusual network traffic: Phoenix Ransomware needs to communicate with its command and control (C&C) server to receive instructions and report back on its progress. Analysing network traffic for unusual connections or data transfers can help you identify potential ransomware activity.
  4. Suspicious login attempts: Phoenix Ransomware attackers often gain access to a server through phishing emails or brute force attacks on weak passwords. Monitoring your server’s login attempts and blocking suspicious activity can help prevent ransomware attacks.
  5. Unusual system modifications: Phoenix Ransomware may make modifications to your server’s operating system or file system to carry out its attack. Keep an eye out for any changes to system files, registry entries, or other critical components.

By analysing these behaviours, you can potentially detect and prevent a Phoenix ransomware attack on your server. It’s important to stay vigilant and implement security measures to protect against ransomware and other cyber threats.

If you are the victim of a Phoenix ransomware attack and you do not pay the ransom demanded by the hackers, several things could happen:

  1. Your data remains encrypted: If your files are encrypted by the Phoenix ransomware, they will remain inaccessible until the encryption is removed. Without the decryption key provided by the attackers, you may be unable to access your data.
  2. The attackers may delete your files: Some Phoenix ransomware attackers may threaten to delete your files if you do not pay the ransom within a certain timeframe. If you refuse to pay and the attackers follow through on their threat, you may lose all of your data.
  3. The attackers may leak your data: In some cases, the attackers may use a double-extortion tactic, in which they not only encrypt your files but also steal them and threaten to release them publicly if you do not pay the ransom. If you refuse to pay and the attackers follow through on their threat, your data may be released to the public or sold on the dark web.

Paying the ransom is not recommended, as it incentivizes attackers to continue their criminal activities and there is no guarantee that they will provide you with the decryption key or honor their promises. Instead, it’s important to take steps to prevent Phoenix ransomware attacks, such as implementing strong cybersecurity measures, regularly backing up your data, and educating yourself and your employees about potential attack vectors.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery