Suffered data loss or attack Ransomware?

We act quickly and incisively in recovering lost data and decrypting ransomware files.

Globe

Estados Unidos

Brasil

Itália

Alemanha

Emirados Árabes Unidos

0 k+
Worldwide
services
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Cases of
LockBit Attack
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Cases of
Black Cat Attack
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Cases of
Hive Leaks Attack
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Cases of
Attack Mallox
$ 0 M+
Value saved without negotiation with hackers

Decisive company for your data recovery

With over 23 years of experience in the data recovery market, we have acted in the most diverse scenarios of data loss, whether by physical damage, logical damage or encryption by ransomware.

Data loss can be potentially damaging to any company, whether small, medium or large. We have dealt with numerous cases in which the survival of the company depended solely on whether or not the data could be recovered.

Cases like these have led us to invest in developing new technologies that can recover data in any scenario, even if it was encrypted after a ransomware attack.

We managed to develop a unique solution, which we named Tracer, with which we can recover data encrypted by ransomware in databases, RAID systems, Storages (NAS, DAS, SAN), virtual machines, servers and others.

In practically all cases, our solutions can be executed remotely, which drastically reduces the duration of the recovery process, which in turn reduces company downtime.

Our experts can handle any data loss scenario.

Success Cases

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Company that trusts our solutions

Latest insights from our experts

O que você precisa saber

Data recovery starts with initial diagnosis, with this diagnosis we can gauge the extent of the data loss and verify the paths we can take to begin the recovery process. After that, we do the location, repair, reconstruction and data recovery. All of these processes must be done by a trained professional to ensure complete data recovery.

In the case of mechanical data loss, the device will need to be opened, and this can only be done in a Class 100 Clean Room, these rooms are designed to ostensibly control dust particles in the air. The smallest particles can affect the device, directly affecting data recovery.

After the process is complete we contact the client to have the recovered files validated, with the assistance of one of our specialists, via remote access.

Yes, but only with specific technologies, few companies in the world have this technology, because it has to be developed by the company itself. We at Digital Recovery are part of the select group of companies that have achieved this technology. Today, we can recover data encrypted by the vast majority of ransomware extensions in activity in the world.

We can recover files encrypted in databases, servers, RAID systems, Storages (NAS, DAS, SAN), virtual machines, among others.

There are few cases, but it exists. What is done after data loss directly influences whether recovery is possible or not. We have separated some things you should not do after data loss.

  • Do not continue to use the device – If the device continues to be used after data loss, the lost data may be overwritten, making data recovery very difficult. Therefore, after identifying data loss, quickly unplug the device and refer it to a company that specialises in data recovery.
  • Do not use online data recovery programmes – These online programs are designed to do data recovery, which is obvious, but what is not obvious to people is that these programs being mishandled can end up saving the recovered data in already occupied memory locations, this causes data overwriting.
  • Do not open the device – The devices are extremely sensitive, so sensitive that particles in the air can affect them to the point of causing data loss. The problem can be compounded simply by the fact that the device has been opened. They can only be opened in a special laboratory, known as a Class 100 Clean Room, these rooms have mechanisms that constantly filter the air so that the air is free of dust particles.

This time is very relative, it all depends on the extent of the data loss. We have seen cases in which the recovery was made in less than 24 hours, after the initial diagnosis, but there are also others in which the recovery lasted days. In the initial diagnosis we are able to project how long the recovery will take, this initial diagnosis is made within 24 working hours.

We offer recovery in three modes: emergency, urgent and normal. In emergency and urgent mode the duration of the recovery process can be reduced compared to the normal process time.

When emergency mode is activated, our laboratories and specialists work with 24x7x365 availability. This reduces both the initial diagnostic time and the recovery process time.

But it is worth pointing out that regardless of the recovery mode, the process time will be linked to the complexity of the data loss.