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Virtual Machine Data Recovery
Virtual machines are a great ally for companies that want to expand their capacity to manage multiple operating systems, but have limited physical space. When coupled with a RAID system it becomes a highly productive tool.
VMs have the potential to transform a single physical server into multiple virtual servers, making them essential.
This productivity has caught the attention of hacker groups, who have developed ransomware specializing in encrypting virtual machines and all their files.
Data is the backbone of any business, so it needs to be available and easily accessible at all times. Given this, data loss can be the downfall of a company.
There are a number of issues that can lead to data loss in Virtual Machines, they are:
- Deletion of data
- Formatting partitions
- Corruption of information
- Overwriting information
- Formatting followed by reinstallation of systems
- Hardware malfunction
- Simultaneous failure of hard drives in Storages
Digital Recovery has positioned itself in the data recovery market to provide solutions for virtual machine recovery in any of these scenarios.
Why Digital Recovery?
We have over 25 years of experience, our focus is centered on data recovery for businesses.
We have developed our own proprietary technologies, including Tracer, with which we have achieved good results in virtual machine recovery in virtually all cases of data loss.
Our solutions were developed based on the General Law of Data Protection (GDPR) to follow all government regulations and ensure total security for our customers.
Besides having the confidentiality agreement (NDA) available to our clients, all information about the processes is highly confidential and will only be available to the client himself.
Our laboratories can operate with 24×7 availability if emergency recovery mode is activated by the client. All our solutions can be executed remotely. We have multilingual support.
We are
always online
Please fill out the form, or select your preferred contact method. We will contact you to start recovering your files.
Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
Can a snapshot replace a backup?
Absolutely not, the snapshot is not a backup! We have attended many cases where the customer believed this, so it is valid to make clear what the snapshot actually is.
The snapshot is a kind of freezing of the virtual machine matrix and the creation of a new virtual machine, which will be tied to the matrix, but without using it. The new data is recorded without consuming the space and performance of the matrix virtual machine.
In these terms the snapshot may look like a backup, but in no scenario can it be used as such. It is recommended that a backup of the data is always available.
Are there any recommendations for the use of Snapshots?
Yes, there are some best practices that need to be taken into account, they are:
- Use Snapshot for maximum 72 hours, after that it is recommended that the data is consolidated on the parent virtual machine.
- The Snapshot should not be too big, its size influences the time of the data consolidation process.
- Do not have more than three Snapshots.
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What you need to know
Which VMs can be recovered?
We have a thorough knowledge of the main virtual machines on the market, as well as exclusive technologies that enable us to recover data regardless of the reason for the data loss.
Our technologies allow us to recover data from the following virtual machines
- Microsoft Hyper-V
- Oracle VirtualBox
- VMware
- Citrix
- Acropolis
- Microsoft Virtual PC
- QEMU
How much does the process to recover virtual machines encrypted by ransomware cost?
It is not possible to establish a price without first diagnosing the affected virtual machine, we can make an in-depth diagnosis in the first 24 hours, after that we provide the budget.
It is worth remembering that payment is only made after the recovery process has been completed and after the verification of the recovered files made by the customer himself.
