Recovery of files affected by Phoenix Ransomware
We can retrieve data encrypted by Phoenix ransomware on the majority of the storage devices
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
WORLDWIDE SERVICES
CASES OF LOCKBIT ATTACK
CASES OF BLACK CAT ATTACK
CASES OF HIVE LEAKS ATTACK
CASES OF MALLOX ATTACK
AMOUNT SAVED FOR NOT DEALING WITH HACKERS
Decrypt Phoenix ransomware files
We have developed exclusive solutions that enable the recovery of Phoenix encrypted files.
Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. The number of companies experiencing complete encryption of their data following an attack has risen to an unprecedented level.
Numerous Phoenix cyber attacks are tailored and directed towards specific victim companies, with the potential for immense destruction. These attacks often involve a deliberate delay in the encryption process, as the attackers attempt to first gain access to online backups and as many network devices as possible. This can result in the encryption process lasting for months, and once the ransomware is executed, it has the capability to encrypt the majority, if not all, of the data files.
In the face of such a disastrous event, the options available for organizations are often limited, especially if their backup systems have been impacted or are not updated. The alarming number of companies that have been forced to shut down operations after their data has been encrypted is a stark reminder of the devastating impact of these attacks.
Often, even after paying the Phoenix ransom, the criminals do not provide the decryption key, leaving the victims with no recourse or higher authority to turn to.
Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by Phoenix ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.
Why Digital Recovery?
With over 23 years of experience, our business has garnered a substantial number of contented customers across the globe. We are capable of remotely administering the majority of our solutions, and our team possesses the ability to communicate proficiently in multiple languages, enhancing our capacity to serve a diverse clientele.
As Phoenix ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of ransomware files.
We provide an advanced diagnosis service that enables us to determine the extent of the Phoenix attack. This initial assessment can be completed within the first 24 working hours after receiving the samples. Upon completion of the assessment, we provide a commercial agreement for our services. Once the agreement is accepted, we initiate the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.
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Customer experiences
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.
Answers from our experts
The recovery of Phoenix ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.
This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt Phoenix ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.
How much does the process to decrypt Phoenix ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Phoenix ransomware and analyze whether decryption will be possible or not.
After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.
Is negotiating with hackers from Phoenix group a good option?
Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.
We recommend that the victim should not contact the Phoenix criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.
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What you need to know
How to prevent a Phoenix ransomware attack?
Preventing a Phoenix ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
Keep software and operating systems up to date: Regularly update software and operating systems with the latest security patches to protect against known vulnerabilities.
Use strong passwords and two-factor authentication: Use strong, unique passwords for all accounts and enable two-factor authentication to add an extra layer of security.
Educate employees: Train employees on how to recognize phishing emails and other social engineering tactics used by cybercriminals.
Back up data regularly: Make sure to regularly back up important data to a secure, offsite location.
Use antivirus and antimalware software: Use reputable antivirus and antimalware software and keep it up to date.
Limit user access: Restrict user access to only what is necessary to perform their job functions and regularly review and remove unnecessary access.
Monitor network traffic: Regularly monitor network traffic to detect unusual activity or traffic patterns.
Have an incident response plan: Develop and regularly test an incident response plan to respond quickly and effectively to a ransomware attack.
By following these best practices, organizations can help reduce their risk of falling victim to a Phoenix ransomware attack.
What is the most common means of access used by hackers to break into the environments?
There exist various tactics utilized by Phoenix criminals, the primary ones being: dissemination of infected files, malicious hyperlinks, RDP-based assaults, phishing, spam email campaigns, among others.
Their ultimate objective is to infiltrate the victim’s system without their knowledge. Therefore, Phoenix ransomware disguises itself within the system to evade detection by security systems.
In situations where user involvement is required, perpetrators employ phishing techniques to induce the victim into unwittingly downloading ransomware onto their system.
Is there any behavior of my server, that I can analyze, to know if I am being attacked by Phoenix Ransomware?
High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.
The Phoenix ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the Phoenix attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Phoenix ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.
However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.
