Specialties
Advanced technology for ransomware recovery
Recover Ransomware
We can recover files affected by ransomware on most storage devices, ensuring the security and integrity of your data.
- More than 25 years of experience
- Present in 7 countries
- Multilingual support
37k+
WORLDWIDE SERVICES
CASES OF
LOCKBIT ATTACK
CASES OF BLACK CAT ATTACK
CASES OF
HIVE LEAKS ATTACK
CASES OF
AKIRA ATTACK
$240M+
AMOUNT SAVED FOR NOT DEALING WITH HACKERS
* Data as of 2025
Recover ransomware-encrypted files
Ransomware attacks have become one of the main and most damaging forms of cyberattacks in recent years. There has been an unprecedented increase in the number of companies whose data was completely encrypted after an attack.
Many of these attacks are specific and targeted at the victim company, and they have enormous destructive potential. In addition, the group is in no hurry to start the data encryption process before first reaching online backups and as many devices on the network as possible. This process can last for months, and when the ransomware is executed, it can encrypt the vast majority of the data or even 100% of the files.
What is ransomware?
Ransomware is malware that can block user access to the machine or to a specific file on the computer. In addition, the attacker sends messages demanding a ransom, often requesting that payment be made in bitcoin.
Faced with something so disastrous, there is very little that can be done, especially if the backups have been affected or are not up to date. The number of companies that close after having their data encrypted has reached alarming levels.
In many cases, even after the ransom is paid, the decryption key is not sent by the criminals. In these cases, there is no higher authority to appeal to.
How does a ransomware attack infect a computer?
In many cases, a machine is infected by ransomware through an email with an executable attachment, with the (.exe) extension, compressed files with the (.zip) extension, Office documents with macros, and other files that will execute an action on your machine after being opened.
Ransomware recovery company
Have you been the victim of a ransomware attack? Contact a company specialized in ransomware recovery. We will help recover all your information securely and effectively. Speak with our team of specialists at (11) 4508-1050 and count on us.
Digital Recovery presents itself in the market with solutions capable of recovering ransomware-encrypted files. We have solid results in our ransomware recovery projects.
Ransomware Recovery Process
The ransomware recovery process carried out by Digital Recovery uses advanced technology capable of locating all encrypted files and reconstructing them in most cases. In addition, the process includes essential steps to ensure the complete and secure restoration of the environment:
- Ransomware identification.
- Isolation of the infected machine.
- Data backup and preservation.
- File recovery using advanced technology.
- Digital forensic analysis.
- System restoration.
- Monitoring and prevention of future attacks.
This ensures secure recovery and provides useful recommendations to help prevent reinfection.
Why Digital Recovery?
With over 23 years of experience, we have built a base of satisfied clients around the world. We can execute our solutions remotely and provide multilingual support.
With the increase in ransomware attacks worldwide, we have specialized in ransomware recovery. We have developed a unique solution that can be applied to the vast majority of storage devices, including virtual machines, RAID systems, storage systems (NAS, DAS, SAN), databases, servers, and more.
Our specialists are highly qualified and have access to the latest technologies on the market for ransomware recovery, the main one being TRACER, our proprietary technology. With it, we have achieved significant results in the recovery of encrypted files.
We offer an advanced diagnosis that allows us to understand the extent of the attack. This initial diagnosis can be performed within the first 24 business hours. After this process, we provide the commercial agreement and, once accepted, begin the ransomware recovery process.
All our solutions are supported by the General Data Protection Law (LGPD), through which we provide complete security to our clients. We also provide a Non-Disclosure Agreement (NDA) developed by our legal department. However, if you feel more comfortable providing an NDA developed by your own company, we are open to reviewing and accepting it, if necessary.
We are always online
Please fill out the form, or select your preferred contact method. We will contact you to start recovering your files.
Customer experiences
What our customers say about us
We had a serious problem after a power outage affected a NAS server in RAID 5. I immediately contacted DIGITAL RECOVERY. After several days of hard work, the problem was resolved.
"One of our RAID servers had stopped working. After several attempts to resolve the issue, we found DIGITAL RECOVERY, and five hours later, at 4:00 a.m., the data had been recovered."
"We referred a special case of data loss in a RAID 5 storage system to DIGITAL RECOVERY. DIGITAL RECOVERY recovered 32 million files, and the customer was extremely satisfied."
"Without a doubt, the best data recovery company. DIGITAL RECOVERY's contact details are always saved on my mobile phone, as I will inevitably need them again."
"The quality of the service is excellent. The care dedicated to the service is very satisfactory, and the feedback we receive reassures us, knowing that we can rely on their work and dedication."
"Great company, they saved me from a major problem!!! I recommend them, what fast service. My thanks to the Digital Recovery team for their attention and speed in resolving the issue! Fantastic!"
"This is the second time I have relied on the speed and professionalism of the Digital Recovery team. They are highly experienced and efficient. I recommend them to everyone."
They helped me recover data I thought had been lost. I had a great experience with the team thanks to their calm approach, speed, and transparency.
Answers from our specialists
How is ransomware file recovery performed?
This process requires knowledge of the affected storage device. Without this, the files may become corrupted, and if that happens, decryption is not possible. Our specialists have extensive knowledge of each of the main storage devices, such as RAID systems, storage systems (NAS, DAS, SAN), databases, servers, virtual machines, and others.
How to choose a company to recover ransomware-encrypted files?
Few companies in the world are capable of decrypting ransomware-encrypted files, which is why information about this possibility is scarce, to the point that many people believe such recovery is impossible. In addition, there is a great deal of incorrect information claiming that decryption is not possible.
Amid all this, there are serious companies that have developed these solutions, such as Digital Recovery. Information about these processes and clients is confidential, which is why formal testimonials are rare.
Given all of this, it is important that you look for serious companies with many years of experience in the data recovery market and that provide a specialist for the client to communicate with from the very first contact.
How much does the process of recovering ransomware-encrypted files cost?
After the initial diagnosis, the commercial proposal is provided and, once accepted, the recovery process begins. Payment is only made after the recovered files have been validated by the client.
Is negotiating with hackers a good option?
Criminals rely on the victim contacting them within the first hours after the attack. To force this, they use threats stated in the ransom terms. During this first contact, the victim will be under intense stress and may give in more quickly to the criminals’ demands.
We recommend that the victim does not contact the criminals. Instead, after confirming the attack, they should contact professionals in the field so that, with the support of a specialist, they can analyze the data and assess the possibilities for recovering the encrypted files.
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What you need to know
How can a ransomware attack be prevented?
- Organization – Having documentation of the IT environment greatly helps the prevention process, as does keeping networks and computers organized. Develop rules so that new employees clearly understand the company’s policy regarding the installation and use of programs on computers.
- Strong passwords – Passwords must be strong, containing more than 8 characters, including regular and special characters. Do not use a single password for multiple credentials.
- Security solutions – Have a good antivirus installed and keep all programs updated, especially the operating system. In addition to antivirus software, use a firewall and endpoint protection. These will help ensure that the system remains protected.
- Be careful with suspicious emails – One of the most commonly used invasion methods by hacker groups is spam email campaigns. Therefore, it is vital to create a security policy and raise employee awareness so they do not download attachments sent from unknown email addresses.
- Efficient backup policies – Backups are essential for any incident, but despite this critical role, many companies neglect them or create an ineffective backup schedule. We have handled cases in which, in addition to the data being encrypted, the backups were also encrypted. It is not recommended to keep backups only online. The best backup structure is the 3-2-1 strategy: 3 backups, 2 online and 1 offline, in addition to creating a consistent routine for updating backups.
- Be careful with unofficial programs – There are countless paid programs made available for free on the internet, such as Windows, Office, and many others. They may seem free at first, but later they can be used as a gateway for future hacker attacks. Although official programs require financial investment, they are a good investment and are also safer.
What is the most commonly used access method by hackers to invade environments?
Is there any behavior on my server that I can analyze to know if I am being attacked by ransomware?
High consumption of processing power, memory, and disk access are suspicious behaviors that need to be thoroughly investigated in order to assess whether an attack is in progress.
This is because ransomware uses the machine’s own resources to perform exfiltration, if the double extortion tactic is applied, and to encrypt the data. This requires the use of the machine’s resources.
It is also possible to detect the attack through changes made to file extensions. This type of detection is somewhat more complex because, for that to happen, the encryption process will already have started.
What happens if I don’t pay the ransom?
The data will remain encrypted, and the affected machine will need to be formatted. As a result, all stored data will be lost.
However, in cases where the group responsible for the attack uses the double extortion tactic, which consists of copying and extracting all files and encrypting the original data, the stolen files will be published on the group’s website or on Dark Web forums, while all original data will remain encrypted on the affected device, making it necessary to format the device.
