Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Wixawm Ransomware

The Wixawm ransomware is one of the numerous malware that has now emerged this end of year, in the midst of this sea of new ransomware it showed itself with great strength and made one of the biggest attacks of December.

The group attacked the Spar market chain, which paralysed more than 300 shops across England. The shops had all their IT paralysed by the attack, some shops ran on a cash only basis, but some had to close.

It is not known for sure what were the conditions imposed by the groups to release the decryption key and unlock the company’s network, but we can deduce by the size of the attack that the ransom value is not even a little low, it can easily reach the million dollars.

Holidays and weekends are commonly the peak days for ransomware attacks. The end-of-year festivities further confirm this maxim, as mentioned above, December is always marked with the emergence of more and more ransomware groups launching attacks to target large companies or networks such as Wixawm.

Ransomware Wixawm

Recover Files Encrypted by Wixawm Ransomware

Digital Recovery specializes in the recovery of data encrypted by ransomware of any variant or extension, we have developed technologies suitable for this. The main technology we have developed is called Tracer, it has good results in the recovery of encrypted files on HD, SSD, Database, Virtual Machines, RAID systems, Storages and others.

With more than 20 years of experience, we have already helped our clients to save more than 100 million dollars by not paying the ransom demanded by criminals.

Our processes are customized for each client. In addition to being exclusive, they were developed based on the General Data Protection Regulation (GDPR) and, in order to provide confidence on the part of the client that no data about the attack will be disclosed, we provide a confidentiality agreement (NDA).

The labs, in emergency mode, work as a 24×7 availability so that the recovery is made as quickly as possible. And as an option to further speed up the data recovery process, we can do it remotely, this option is viable for cases where the affected media cannot be sent to the lab. Talk to our experts to find out the terms.

Contact us and start data recovery now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.
Ransomware is designed to go unnoticed, so it can disable all system defences without being noticed and start the process of encrypting files. Even if ransomware goes unnoticed by the system, it can be noticed by the user, as it uses system resources to perform the encryption, which can slow down the system. Ransomware also changes file extensions. So look out for these signs: slowing down the system and adding extensions to files. To find out more, talk to our experts.
Yes, this is possible. You can restart the computer in safe mode, which will limit the action of the ransomware since the system resources will be locked. You can also disconnect the computer from the Internet, which can interrupt the hackers’ connection to your system, it should be noted that there are ransomwares that work even without being connected to the Internet. You can also run diagnostics to identify threats with your antivirus software, the vast majority of antivirus software have this function. But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and the hackers could not restore the files, even with the decryption key. In these cases, only a data recovery company, such as Digital Recovery, can recover the files. To find out more, talk to our experts.
Yes, the attacks mainly take place on holidays and weekends, in the early hours of the morning. These days are chosen because there are not many active users on the system, making it impossible to discover the attack before the encryption is complete. To find out more, talk to our experts.
The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman] -2048 and AES [Advanced Encryption Standard] encryption. To find out more, talk to our experts.
First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid. The first thing to do is to inform the authorities about the attack. Governments have specialised cybercrime departments that will investigate the attack. Next, check if your backups have been affected, if so, only a specialist data recovery company can recover your files, this is the next step. Contact Digital Recovery who will assist you in the full recovery of your files. To find out more, talk to our experts.
After contacting us and sending the affected media, we will diagnose the device to verify the extent of the damage caused by the ransomware, which will allow us to predict the duration of the process and provide the client with a budget. Once the budget is approved by the client, we begin the recovery process, for which we have proprietary software that can, with the help of our specialists, reconstruct the data. If the client opts for remote recovery, instead of sending us the media, they will send the encrypted files to a virtual environment, totally secure, so that we can access them. At the end of the process, we will perform a double check so that the customer can verify the integrity of the recovered files. Payment is only made once the files have been delivered and validated by the client. To find out more, talk to our experts.
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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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