Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware Wixawm

The Wixawm ransomware is one of a multitude of malware that has now emerged this year-end, and in the midst of this sea of new ransomware it showed itself with great strength and made one of the biggest attacks of December.

The group attacked the Spar market chain, which paralyzed more than 300 stores across England. The stores had all their IT paralyzed by the attack, some stores ran on a cash-only basis, but some had to close.

It is not known for sure what conditions the groups imposed for the release of the decryption key and the unlocking of the company’s network, but we can deduce from the size of the attack that the ransom is not very low, it could easily reach millions of dollars.

Holidays and weekends are commonly the peak days for ransomware attacks. The end-of-year festivities further confirm this maxim, as mentioned above, December is always marked with the emergence of more and more ransomware groups launching attacks to target large companies or networks such as Wixawm.

Ransomware Wixawm

Recovering Files Encrypted by Ransomware Wixawm

Digital Recovery specializes in the recovery of data encrypted by ransomware of any variant or extension, we have developed technologies suitable for this. The main technology we have developed is called Tracer, it has good results in the recovery of encrypted files on HD, SSD, Database, Virtual Machines, RAID systems, Storages and others.

With more than 20 years of experience, we have already helped our customers save more than 100 million dollars by not paying the ransom demanded by criminals.

Our processes are customized for each client. In order to provide confidence to the client that no data about the attack will be disclosed, we provide a confidentiality agreement (NDA).

The labs, in emergency mode, work as a 24×7 availability for the fastest possible recovery. And as an option to further speed up the data recovery process, we can do it remotely, this option is viable for cases where the affected media cannot be sent to the lab. Contact our experts for terms and conditions.

Contact us and start data recovery now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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