Lost File Recovery

Digital Recovery specializes in recovering files on HDD, SSD, Memory Cards, Pen Drive and Mobile Phone.

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250+ ratings and testimonials

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Diagnosis within 24h Working Time

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23 Years of Experience

2021-09-02 Ícones Pagamento

We install your project in 12x

Information Secrecy Guarantee

Recover Deleted, Corrupted or Accidentally Deleted Files from the Recycle Bin

We are able to recover files from any data storage device

Recovering files that have been deleted is more common than you think, is recurrent demand for companies specializing in recovering deleted files and, of these companies, Digital Recovery is one of the national highlights.

All data storage devices can suffer file loss, HDDs, SSDs, Pen Drives, Memory Cards, Smartphones, Storages, Magnetic tapes, Databases, RAID systems and others.

There are countless reasons that cause data loss. But fortunately, in the vast majority of cases, there is the possibility of data recovery, provided that the project is executed by a company specialised in the subject.

Because the fact that an unprepared person manipulates the storage device improperly in order to rescue the data and deleted files, can in turn, permanently close all doors and possibilities for recovering the files, that a company or technician specializing in data recovery would explore.

Recover Deleted Files

Files deleted by mistake, without a doubt is one of the most common reasons that generate data loss. Daily we delete countless files, the problem begins when we delete what we should not.

Generally this data is easy to recover because every operating system has a dedicated space for the Recycle Bin, the deleted files are stored there and the user can recover the files easily. The Recycle Bin is the last step for the definitive deletion of files.

For Recycle Bin is reserved, usually 5% of the storage capacity of the device and when this storage capacity is reached, the oldest files are deleted permanently, to thus make room for the new files.

In the eyes of a data recovery expert, this deletion is not permanent, it is only for normal operating system paths.

The recovery of deleted files from the Recycle Bin is performed by an alternative route of the operating system, in which we deeply master.

All data indexed by the operating system, can be deleted in a formatting. Even after formatting, the files are still recorded invisibly, because of this, the recovery of files in the vast majority of cases is still possible, but if new information is recorded on the place where the old are recorded, the file recovery ends up being almost impossible, due to the concept known as overwriting data.

Most data corruptions happen at the time when the files are being used and unexpectedly there is a malfunction in the storage device at the time of saving the files.

In this case the changes to the files are not saved or are saved wrongly, thus corrupting the files.

Disconnecting the device with files open can also corrupt the files. We have a history of customers who have corrupted data when a file was being transferred from one device to another and there was a power failure, making it impossible to complete the migration.

The file recovery in this case is very delicate. In some cases recovery is possible.

The device needs to undergo an advanced diagnosis by one of Digital Recovery’s specialists to determine the degree of file corruption.

The most commonly used cyber-attack today is known as Ransomware, and this attack manages to lock your files through encryption. A ransom is then demanded for the kidnapped data.

The larger the amount of data, the higher the ransom.

According to a survey conducted by Sonicwall, a digital security company, Brazil in 2020 became the 6th country in the world most attacked by ransomware, with more than 1 million attacks in the year.

The recovery of these files is delicate, few companies in the world have the technology to recover data encrypted by ransomware.

This type of data loss happens due to physical problems in the storage device, the most common of which is the HD, because it has its mechanical components and is very delicate.

The magnetic platter where the data is recorded is extremely sensitive, and the reading head moves over it in a distance smaller than the thickness of a hair. Any touch to the magnetic platter can result in permanent loss of data.

Therefore the recovery of files from a damaged HD needs to be done by a specialized company, but not only that, the company must have a Class 100 Clean Room, this room controls the amount of particles in the air, particles that can damage the magnetic platter.

We can recover files from a burned HD, because even if the logic board is burned, the files are recorded on the disk.

This scenario is horrific in itself, not only for the loss of data, but more importantly for the possible loss of life and other property that was in the same physical environment.

The recovery of files in this situation depends largely on the degree of damage caused to the device by fire or water.

An advanced diagnosis by a Digital Recovery specialist is required to determine if there is a possibility of file recovery.

Have You Received a Negative Diagnosis?

If your project had a negative diagnosis or the execution time does not meet your expectations, we accept the challenge of analysing your case.

Why Choose Digital Recovery for File Recovery?

Digital Recovery is a company specialising in recovering files from any and all data storage devices.

We have innovative software and a highly trained team to recover files. We are a 100% Brazilian company with a branch in Hamburg, Germany.

Partnerships to exchange information and share technology are made between companies in countries such as the United States, Russia and Ukraine.

Even if your equipment is somewhere where we do not yet have a physical laboratory, we have the technology to diagnose and recover your data remotely. If this is your case, please contact us, we are available 24x7x365.

If you need it, we can also provide you with a Non-Disclosure Agreement (NDA) in a language of your choice. Talk to one of our experts.

Free diagnosis

Free advanced diagnosis, with results within 24 working hours. Data Center subject to change.

Data Confidentiality

We use a non-disclosure agreement (NDA) as the most professional way to guarantee description, seriousness and loyalty.

Online Tracking

You will receive real-time feedback during the entire process of performing the contracted services.

Remote Recovery

For those who need agility and practicality, as it is not necessary to send the media and pay for shipping.

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Data List and Double-Check

We release a 100% secure environment for the recovered data to be listed and effectively carry out a cheque with your IT department.

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Multidisciplinary Team

Specialised data recovery engineers and technicians who are prepared to deal with all types of environments and hardware.

Let Us Show You It's Possible!

There is still hope for your lost data, our entire team is at your company's disposal.

What Our Clients Say About Us
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Frequently Asked Questions About File Recovery

We provide a first advanced diagnostic free of charge within 24 working hours after delivery of the device. This first diagnostic gives us an overview of how to proceed with file recovery. After this first diagnosis the customer decides if we can proceed with the recovery of the files.

The recovery time is very relative, because there are cases in which 48 hours was enough for us to recover the data, but there are also cases in which the recovery can take days.

For this reason, we work with constant feedbacks and checkpoints on the process of recovery of files, so that the customer is aware of each stage of recovery.

Note: We are talking about data recovery in normal mode.

If you have urgency in the recovery of your files, see our emergency recovery mode.

Yes, to reduce the delivery time of the data recovery project, we have the option of remote recovery. This alternative speeds up the process, as we gain time that would be dedicated to sending the device.

Contact us to validate if your data can be recovered remotely.

The cost of recovery depends greatly on the complexity of the case and the device. The estimate is made through an advanced diagnosis free of charge and, after approval of the commercial proposal by the client, we effectively begin data recovery.

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