Recovery of files affected by PLAY Ransomware

It is possible for us to retrieve data that has been encrypted by a wide range of ransomware file extensions on any type of storage device

Specialised in the main virtual machines and databases on the market
Ransomware
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt PLAY ransomware files

By utilising our distinctive methods, the restoration of PLAY encrypted files has become a feasible prospect.

Our bespoke solutions have made it possible to recover PLAY encrypted files. In recent years, PLAY ransomware attacks have emerged as a prominent and highly detrimental form of cyber attack. The number of companies that have experienced complete encryption of their data as a result of these attacks has risen significantly and alarmingly. Many of these attacks are specific and targeted at the victim company, such attacks have huge destructive potential. Not only is the group in no hurry to start the process of encrypting the data, without first having reached online backups and as many devices on the network as possible, this process can last for months, and by the time the PLAY ransomware is executed it can encrypt the vast majority of data or even 100% of files.

When faced with such a calamitous event, the options available are limited, particularly if backups have been compromised or are not current. The count of companies that have ceased operations due to the encryption of their data has reached a staggering level.

In numerous instances, even if the ransom is paid, the cyber criminals fail to provide the PLAY decryption key, leaving victims with no recourse to a higher authority.

Digital Recovery comes to the market with solutions capable of decrypting files affected by ransomware. We have solid numbers in our recovery projects.

Why Digital Recovery?

Having over 23 years of expertise, we have amassed contented clients globally. Our solutions can be operated remotely in most cases, and our support staff is proficient in multiple languages.

With the surge of PLAY ransomware attacks worldwide, we specialise in decrypting ransomware. We have devised a distinct solution that can be utilised for the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and many other applications.

Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of PLAY ransomware files.

We offer an advanced diagnostic service that allows us to determine the scale of the attack. This initial assessment can be performed within the first 24 working hours from the time we receive the samples. Following this, we present a commercial agreement, and upon acceptance, we commence the process of decrypting the files.

All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyse and accept it, if necessary.

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Answers from our experts

How are PLAY ransomware files recovered?

The retrieval of PLAY ransomware files is feasible because of our unique, in-house technology that enables us to identify and reconstruct the encrypted files in numerous instances. This procedure necessitates a thorough understanding of the affected storage device; otherwise, the files may become corrupted, making recovery unfeasible. Our specialists possess in-depth knowledge of all the primary storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and many more.

How to choose a company to decrypt my data?

Few companies in the world are able to decrypt PLAY ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.

And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.

Information about these processes and customers is confidential, so formal testimonials are scarce.

Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.

How much does the process to decrypt PLAY ransomware cost?

The cost to decrypt PLAY ransomware can vary depending on the severity of the attack and the complexity of the decryption process. The cost may also depend on the version of PLAY ransomware and the specific files that need to be decrypted. This can only be determined once the extent of damage caused by the ransomware has been analysed and the possibility of decryption has been evaluated.

It’s important to note that there is no guarantee that decryption will be successful, and some files may be permanently lost or corrupted. Therefore, it’s important to find a company that doesn’t ask the full amount of the project upfront. It’s best to consult with a reputable data recovery company to get an accurate estimate of the cost for your particular situation.

Is negotiating with PLAY hackers a good option?

Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.

We recommend that the victim should not contact the PLAY group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.

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What you need to know

Preventing a PLAY ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  • Organisation – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programmes on computers.
  • Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
  • Security Solutions – Have a good antivirus installed, keep all programmes up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
  • Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
  • Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
  • Beware of unofficial programmes – There are numerous paid programmes that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programmes demand financial resources, they are a good investment and are also secure.

Hackers use a variety of methods to infiltrate a victim’s system, including downloading infected files, malicious links, RDP attacks, phishing, and spam emails. Their goal is to gain access to the system undetected, and to achieve this, the PLAY ransomware is often disguised to evade detection by security systems.

When it comes to tactics that rely on user action, hackers employ phishing techniques to trick unsuspecting victims into downloading PLAY ransomware onto their systems without realising it.

Yes, there are several behaviours of your server that you can analyse to determine if you are being attacked by PLAY ransomware:

  1. High resource usage: If your server’s processing, memory, and disk usage are significantly higher than usual, it could indicate that ransomware is actively encrypting files or exfiltrating data.
  2. Changes in file extensions: PLAY Ransomware often renames files with a new extension, such as .encrypted or .locked. If you notice such changes, it may be a sign that your server has been attacked.
  3. Unusual network traffic: PLAY Ransomware needs to communicate with its command and control (C&C) server to receive instructions and report back on its progress. Analysing network traffic for unusual connections or data transfers can help you identify potential ransomware activity.
  4. Suspicious login attempts: PLAY Ransomware attackers often gain access to a server through phishing emails or brute force attacks on weak passwords. Monitoring your server’s login attempts and blocking suspicious activity can help prevent ransomware attacks.
  5. Unusual system modifications: PLAY Ransomware may make modifications to your server’s operating system or file system to carry out its attack. Keep an eye out for any changes to system files, registry entries, or other critical components.

By analysing these behaviours, you can potentially detect and prevent a PLAY ransomware attack on your server. It’s important to stay vigilant and implement security measures to protect against ransomware and other cyber threats.

If you are the victim of a PLAY ransomware attack and you do not pay the ransom demanded by the hackers, several things could happen:

  1. Your data remains encrypted: If your files are encrypted by the PLAY ransomware, they will remain inaccessible until the encryption is removed. Without the decryption key provided by the attackers, you may be unable to access your data.
  2. The attackers may delete your files: Some PLAY ransomware attackers may threaten to delete your files if you do not pay the ransom within a certain timeframe. If you refuse to pay and the attackers follow through on their threat, you may lose all of your data.
  3. The attackers may leak your data: In some cases, the attackers may use a double-extortion tactic, in which they not only encrypt your files but also steal them and threaten to release them publicly if you do not pay the ransom. If you refuse to pay and the attackers follow through on their threat, your data may be released to the public or sold on the dark web.

Paying the ransom is not recommended, as it incentivizes attackers to continue their criminal activities and there is no guarantee that they will provide you with the decryption key or honor their promises. Instead, it’s important to take steps to prevent PLAY ransomware attacks, such as implementing strong cybersecurity measures, regularly backing up your data, and educating yourself and your employees about potential attack vectors.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery