Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Blue Locker Ransomware

Blue Locker ransomware aims to encrypt all stored files, thereby blocking access to them.

The group has focused its attacks on Databases, Servers, Storages and any other devices that contain a large amount of stored data.

The group mainly uses spam e-mail campaigns, these e-mails contain attached files that appear to be normal, such as PDF, Word, Excel, etc. After the file is downloaded, encryption starts.

All affected files are given the extension .blue, files with this extension can no longer be opened, they can only be restored with the decryption key that is kept by the criminals.

This key is only given to the victim after the payment of a ransom, which can reach astronomical amounts, depending on the victim and the amount of data affected. A ransom note is left with the means for the victim to contact the criminals and make the ransom payment.

Payment is usually made in cryptocurrencies and must be made within the time determined by the criminal, at the risk of the decryption key being permanently erased. But beware, criminals give no guarantees that the key will, in fact, be released after payment.

It is neither safe nor recommended to pay the ransom, there are alternatives, such as encrypted data recovery by Digital Recovery.

Blue Locker Ransomware

Recover Files Encrypted by Blue Locker Ransomware

Digital Recovery has been in the data recovery market for more than 23 years, in all these years its biggest mark is the ability to develop technologies.

Among these technologies is the Tracer, with which we have achieved good results in the recovery of encrypted files in databases, storages, RAID systems, servers, virtual machines and other devices.

Confidentiality of case information is guaranteed by the confidentiality agreement (NDA) we make available to all our clients.

We can perform the recovery remotely, so there is no need to send the affected device to our lab.

Contact us and start the recovery now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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