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Technology to get your data back!
Decrypt PLAY ransomware
Have you had files encrypted by PLAY ransomware? Our specialised solutions can efficiently restore your information.
- Over 25 years of experience
- Present in 7 countries
- Multilingual support
WORLDWIDE SERVICES
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Decrypt PLAY ransomware files
If you've been affected by PLAY ransomware, it's essential to act immediately to recover your files.
PLAY ransomware represents a sophisticated threat designed to completely block access to important files, whether on corporate or personal devices, through robust encryption. Recently, this type of ransomware has gained attention due to its destructive impact, seriously affecting essential sectors such as healthcare, education, industry, and financial markets.
Unlike traditional viruses, PLAY ransomware is controlled by specialised criminal groups that use advanced encryption algorithms, such as AES-256 or RSA, to lock access to data, with the unique key kept exclusively by the attackers.
Additionally, hackers often apply the double extortion method, encrypting files while simultaneously stealing sensitive data, and threatening to publish it online to increase pressure for ransom payment.
Ransomware attacks have grown rapidly, with an estimated increase of around 5% in just the last year and average ransom demands reaching millions of dollars. Many affected companies end up paying the ransom due to ignorance of effective alternatives, directly contributing to the continuation of these criminal activities.
Our company has innovative and secure solutions for complete ransomware decryption.
Why choose Digital Recovery to decrypt PLAY ransomware?
Relying on the right partner for data recovery after a ransomware attack is essential to obtain fast and secure results. Digital Recovery has global recognition due to its unique solutions combining advanced technology and extensive technical experience in complex digital attack scenarios.
- Exclusive Technology (TRACER): Our proprietary technology, known as TRACER, allows for efficient recovery of files affected by PLAY ransomware, achieving high success rates even in very challenging scenarios.
- Highly Specialised Team: We have highly skilled and certified professionals with proven experience in real ransomware cases, providing technical and strategic solutions customised to meet each individual case.
- Proven Global Experience: With an international presence spanning over 25 years, our company serves customers in strategic markets such as the United States, Germany, the United Kingdom, Spain, Italy, Portugal, Brazil, and Latin America, providing efficient, multilingual support adapted to each region’s specific regulations.
- Guaranteed Confidentiality: Our services rigorously adhere to all current data protection regulations. Additionally, we offer detailed confidentiality agreements (NDA), guaranteeing complete legal security for impacted organisations.
- Customised Solutions: We provide customised solutions compatible with a variety of storage devices, covering servers, storages (NAS, DAS, and SAN), RAID systems of any level, databases, virtual machines, magnetic tapes, among others.
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Success stories
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."









Answers from our experts
The PLAY ransomware attack typically occurs in several well-defined stages:
- Silent infiltration: The first stage of the attack involves phishing techniques, where criminals send emails with malicious links or attachments to victims. Another common strategy includes exploiting technical vulnerabilities in outdated systems, such as flaws in old programs or insecure remote access (RDP).
- Backup mapping and neutralisation: Once inside the network, the ransomware carefully analyses the environment, detecting important files and connected or online backups. The goal is to directly affect these backups, removing the possibility of quickly restoring the information.
- Mass encryption of files: Right after identifying strategic data, ransomware rapidly encrypts the information. Typically, essential files like databases, ERP systems, virtual machines, and RAID systems are affected, making information access impossible.
- Financial extortion: Once files are encrypted, attackers leave a ransom note with detailed payment instructions. Instructions frequently suggest contacting via anonymous platforms or the dark web, demanding cryptocurrency payments to make tracing virtually impossible.
How much does it cost to decrypt PLAY ransomware?
The exact value to decrypt files impacted by PLAY ransomware is defined according to the extent and level of technical complexity of the suffered attack.
Generally, factors such as the amount of data affected, the type of compromised system (servers, virtual machines, storages, or databases), and the availability of functional backups directly influence the final cost.
To expedite the process and obtain a precise and personalised assessment, we recommend contacting our specialists directly for an initial diagnosis. Request specialised support right away.
How long does the data recovery take?
The period required to restore files can vary significantly depending on the specifics of the attack. Usually, the process takes from a few days to a few weeks, with the exact time influenced by factors like the amount of encrypted data, the complexity of the attack, the size of the affected network, and the quality of existing backups.
Once we perform the initial diagnosis, which occurs within the first 24 business hours after your contact, we will provide a precise and detailed estimate of the timeframe necessary to successfully complete your data recovery.
Is there any guarantee for data recovery?
Because of the unique technical characteristics of each ransomware attack, it is impossible to guarantee 100% success in data recovery in advance. Each case has its own particularities, such as different encryption algorithms and diverse techniques used by attackers.
However, Digital Recovery uses advanced and exclusive technologies, such as the proprietary TRACER solution, which provides a very high success rate in recovering files encrypted by ransomware.
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What you need to know
How to prevent a PLAY ransomware attack?
Preventing a PLAY ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organisation – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programmes on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programmes up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programmes – There are numerous paid programmes that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programmes demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by PLAY hackers to break into environments?
The most common means of access used by PLAY hackers to break into environments is through exploiting vulnerabilities in software, hardware, or human behaviour. This can include:
- Phishing attacks: Hackers use fraudulent emails, social media messages, or phone calls to trick individuals into revealing their login credentials or other sensitive information.
- Password attacks: Hackers use various techniques, such as brute force or dictionary attacks, to guess or crack passwords.
- Malware: Hackers use malicious software, such as viruses, worms, or Trojans, to infect computers or other devices and gain access to sensitive data.
- Software vulnerabilities: Hackers use known vulnerabilities in software, such as operating systems, web servers, or applications, to gain unauthorised access to a system.
- Misconfigured or unpatched systems: Hackers exploit weaknesses in system configurations or outdated software that has not been patched or updated to gain access.
- Social engineering: Hackers use social engineering techniques, such as pretexting or baiting, to manipulate individuals into divulging sensitive information or granting access to secure systems.
To reduce the risk of a successful attack, it’s important to implement security best practises, such as strong passwords, two-factor authentication, regular software updates and patches, employee security awareness training, and the use of security tools like firewalls, intrusion detection systems, and antivirus software.
Is there any behaviour of my server that I can analyse to know if I am being attacked by PLAY Ransomware?
High consumption of processing, memory and disk access are suspicious behaviours that need to be investigated thoroughly in order to assess whether an attack is underway.
The PLAY ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the PLAY ransom?
If you are the victim of a PLAY ransomware attack and you do not pay the ransom demanded by the hackers, several things could happen:
- Your data remains encrypted: If your files are encrypted by the PLAY ransomware, they will remain inaccessible until the encryption is removed. Without the decryption key provided by the attackers, you may be unable to access your data.
- The attackers may delete your files: Some PLAY ransomware attackers may threaten to delete your files if you do not pay the ransom within a certain timeframe. If you refuse to pay and the attackers follow through on their threat, you may lose all of your data.
- The attackers may leak your data: In some cases, the attackers may use a double-extortion tactic, in which they not only encrypt your files but also steal them and threaten to release them publicly if you do not pay the ransom. If you refuse to pay and the attackers follow through on their threat, your data may be released to the public or sold on the dark web.
Paying the ransom is not recommended, as it incentivizes attackers to continue their criminal activities and there is no guarantee that they will provide you with the decryption key or honor their promises. Instead, it’s important to take steps to prevent PLAY ransomware attacks, such as implementing strong cybersecurity measures, regularly backing up your data, and educating yourself and your employees about potential attack vectors.