It is possible for us to retrieve data that has been encrypted by a wide range of ransomware file extensions on any type of storage device

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Decrypt Jigsaw ransomware files
By utilising our distinctive methods, the restoration of Jigsaw encrypted files has become a feasible prospect.
In recent years, Jigsaw ransomware attacks have emerged as a prominent and highly detrimental form of cyber attack. The number of companies that have experienced complete encryption of their data as a result of these attacks has risen significantly and alarmingly.
In recent times, Jigsaw ransomware attacks have become a notable and severely damaging form of cyberattack. The number of companies that have encountered complete encryption of their data as a consequence of these attacks has escalated significantly and is a cause for concern.
In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.
In numerous instances, even if the ransom is paid, the cyber criminals fail to provide the Jigsaw decryption key, leaving victims with no recourse to a higher authority.
Digital Recovery has introduced solutions that can successfully decrypt files that have been affected by Jigsaw ransomware. Our track record of recovery projects is impressive and reliable.
Why Digital Recovery?
With more than 23 years of experience, we have accumulated satisfied customers around the world. We can run most of our solutions remotely, and we have multilingual support.
As Jigsaw ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our experts possess exceptional qualifications and are equipped with the latest data recovery technologies, including our proprietary technology, TRACER, which has produced remarkable outcomes in decrypting Jigsaw ransomware files.
We offer an advanced diagnostic service that allows us to determine the scale of the attack. This initial assessment can be performed within the first 24 working hours from the time we receive the samples. Following this, we present a commercial agreement, and upon acceptance, we commence the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security for our customers. Moreover, we offer a confidentiality agreement (NDA) written by our legal department. However, if you prefer to provide an NDA composed by your own company, we are open to reviewing and accepting it, if necessary.
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Success stories
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."

"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."

"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”

"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."

"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."

Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"

"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"

"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."










Answers from our experts
How are Jigsaw ransomware files recovered?
We can only retrieve Jigsaw ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Only a handful of companies across the globe possess the capability to decrypt Jigsaw ransomware files, and as a result, information on this possibility is limited. In fact, many people believe that recovery is impossible, owing to the lack of knowledge and incorrect information circulating online.
Nonetheless, there are reputable companies, like Digital Recovery, that have developed reliable solutions for decrypting Jigsaw ransomware files. However, due to the confidential nature of such operations, formal testimonials are often hard to come by.
Considering all these factors, it is crucial to seek out reputable companies with several years of experience in the data recovery industry. These companies should provide expert assistance from the initial contact, enabling customers to communicate with professionals who can address their concerns and provide appropriate solutions.
How much does the process to decrypt Jigsaw ransomware cost?
The cost to decrypt Jigsaw ransomware can vary depending on the severity of the attack and the complexity of the decryption process. The cost may also depend on the version of Jigsaw ransomware and the specific files that need to be decrypted. This can only be determined once the extent of damage caused by the ransomware has been analysed and the possibility of decryption has been evaluated.
It’s important to note that there is no guarantee that decryption will be successful, and some files may be permanently lost or corrupted. Therefore, it’s important to find a company that doesn’t ask the full amount of the project upfront. It’s best to consult with a reputable data recovery company to get an accurate estimate of the cost for your particular situation.
Is negotiating with Jigsaw hackers a good option?
Cybercriminals rely on victims to reach out to them in the initial stages of the attack. They often use threatening language in their ransom demands, putting victims under immense stress and pressure to comply with their demands.
At Digital Recovery, we advise victims not to engage with these criminals directly. Instead, we encourage them to seek professional assistance from experienced experts in this field. Our team will work with you to analyse the situation, assess the extent of the damage, and determine the chances of successful recovery from Jigsaw.
Latest insights from our experts

Khonsari Ransomware
The Khonsari ransomware was the first group to exploit known Apache Log4j vulnerabilities (CVE-2021-44228 and CVE-2021-45046), the group has focused its attacks on Windows servers that

Quantum Ransomware
Quantum Ransomware is one of the newer malware in activity, there are already some reports of attacks done by it. A bit different from the

Makop Ransomware
The Makop ransomware has grown through its affiliate programme, RaaS (Ransomware as a Service), a tactic that aims to find partners to carry out attacks
What you need to know
How to prevent a Jigsaw ransomware attack?
Jigsaw Ransomware attacks are becoming increasingly common and can have devastating effects on businesses and individuals alike. Here are some steps you can take to help prevent a ransomware attack:
- Keep your software up to date: Make sure your operating system, web browser, and other software are all up to date with the latest security patches. Many ransomware attacks exploit vulnerabilities in older software versions.
- Use strong passwords: Use long, complex passwords and two-factor authentication to protect your accounts from unauthorised access. Avoid using the same password for multiple accounts.
- Be cautious of suspicious emails: Phishing emails are a common way for ransomware to infiltrate systems. Be wary of emails from unknown senders or emails that contain unexpected attachments or links.
- Back up your data: Regularly back up your important files to an external hard drive or cloud storage service. This can help you restore your data in case of a ransomware attack.
- Install antivirus software: Install reputable antivirus software on your computer and keep it up to date. Antivirus software can detect and prevent many types of malware, including ransomware.
- Limit access to sensitive information: Limit access to sensitive information only to those who need it. This can help reduce the risk of accidental exposure or intentional theft.
- Train employees: Educate your employees about ransomware and how to avoid it. Teach them to be cautious of suspicious emails and to report any potential security threats to IT.
By following these steps, you can help reduce the risk of a Jigsaw ransomware attack and protect your data and systems.
What is the most common means of access used by Jigsaw hackers to break into environments?
The most common means of access used by Jigsaw hackers to break into environments is through exploiting vulnerabilities in software, hardware, or human behaviour. This can include:
- Phishing attacks: Hackers use fraudulent emails, social media messages, or phone calls to trick individuals into revealing their login credentials or other sensitive information.
- Password attacks: Hackers use various techniques, such as brute force or dictionary attacks, to guess or crack passwords.
- Malware: Hackers use malicious software, such as viruses, worms, or Trojans, to infect computers or other devices and gain access to sensitive data.
- Software vulnerabilities: Hackers use known vulnerabilities in software, such as operating systems, web servers, or applications, to gain unauthorised access to a system.
- Misconfigured or unpatched systems: Hackers exploit weaknesses in system configurations or outdated software that has not been patched or updated to gain access.
- Social engineering: Hackers use social engineering techniques, such as pretexting or baiting, to manipulate individuals into divulging sensitive information or granting access to secure systems.
To reduce the risk of a successful attack, it’s important to implement security best practises, such as strong passwords, two-factor authentication, regular software updates and patches, employee security awareness training, and the use of security tools like firewalls, intrusion detection systems, and antivirus software.
Is there any behaviour of my server that I can analyse to know if I am being attacked by Jigsaw Ransomware?
High consumption of processing, memory and disk access are suspicious behaviours that need to be investigated thoroughly in order to assess whether an attack is underway.
The Jigsaw ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Jigsaw ransom?
If your machine is affected by Jigsaw ransomware, your data will be inaccessible until the encryption is removed. Unfortunately, removing the encryption typically requires formatting the affected machine, which will result in the loss of all stored data.
However, some ransomware attackers also use the double extortion tactic, which involves copying and extracting all files from the affected machine and then encrypting the original data. In such cases, the attackers may post the stolen files on their website or Dark Web forums while keeping the original data encrypted on the affected machine. In such scenarios, formatting the device will not recover the original data, and the only way to retrieve the stolen files may be to pay the ransom or seek professional help.