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Technology to get your data back!

Recovery of files affected by Jigsaw Ransomware

We can recover data encrypted by Jigsaw ransomware on the majority of the storage devices

35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt Jigsaw ransomware files

With our unique solutions recovering Jigsaw encrypted files has become possible.

Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. An unprecedented number of companies have been subjected to complete data encryption following cyber attacks.

Many Jigsaw cyber attacks are customized and aimed at particular organizations, and can cause severe damage. These attacks frequently feature a purposeful pause in the encryption procedure, as the perpetrators try to infiltrate online backup systems and as many network-connected devices as possible. As a result, the encryption process can persist for several months, and upon activation, the ransomware can encrypt almost all, if not all, of the data files. This highlights the severity and destructive potential of these targeted attacks.

In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.

In many cases, even after payment of the Jigsaw ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.

Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.

Why Digital Recovery?

With more than 23 years of experience, we have garnered a global clientele of satisfied customers who have benefited from our solutions. Our ability to remotely execute the majority of our solutions, coupled with our multilingual support, has enabled us to provide effective assistance to customers worldwide.

With the increase of Jigsaw ransomware attacks around the world, we specialize in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.

Our team of specialists is highly qualified and equipped with the latest technologies in the data recovery market, including our proprietary TRACER technology. With TRACER, we have achieved remarkable results in decrypting ransomware files, setting us apart from others in the industry.

We offer an advanced diagnosis that will allow us to understand the dimension of the Jigsaw attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.

All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyze and accept it, if necessary.

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Answers from our experts

How do I recover files affected by Jigsaw ransomware?

The recovery of Jigsaw ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.

Successful recovery of encrypted ransomware files requires knowledge about the specific storage device that was affected. Our experts possess extensive knowledge and expertise in each of the major storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more. Without this specialized knowledge, file recovery can be compromised and may not be possible.

How to choose a company to decrypt my data?

Few companies in the world are able to decrypt Jigsaw ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.

And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.

Due to the confidential nature of the recovery process and customer information, formal testimonials regarding these processes are limited.

Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.

How much does the process to decrypt Jigsaw ransomware cost?

It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Jigsaw ransomware and analyze whether decryption will be possible or not.

After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.

Is negotiating with hackers from Jigsaw group a good option?

Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.

We recommend that the victim should not contact the Jigsaw criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.

Latest insights from our experts

What you need to know

Preventing a Jigsaw ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  • Organization – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programs on computers.
  • Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
  • Security Solutions – Have a good antivirus installed, keep all programs up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
  • Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
  • Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
  • Beware of unofficial programs – There are numerous paid programs that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programs demand financial resources, they are a good investment and are also secure.

There exist various tactics utilized by Jigsaw criminals, the primary ones being: dissemination of infected files, malicious hyperlinks, RDP-based assaults, phishing, spam email campaigns, among others.

Their ultimate objective is to infiltrate the victim’s system without their knowledge. Therefore, Jigsaw ransomware disguises itself within the system to evade detection by security systems.

In situations where user involvement is required, perpetrators employ phishing techniques to induce the victim into unwittingly downloading ransomware onto their system.

High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.  

The Jigsaw ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.

It is also possible to detect the Jigsaw attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.

The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.

But in cases where the attacking group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.

Other Ransomware Groups

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery