Recovery of files affected by HelloXD Ransomware

To prevent HelloXD ransomware attacks, it is important to have a comprehensive cybersecurity framework in place. However, there are some additional key points that you should keep in mind:

• Organisation: Keep documentation of your IT systems and maintain an inventory of all networks and computers. Establish clear rules for new employees on the installation and use of software programmes on company computers.
• Strong Passwords: Use strong passwords with at least 8 characters, including special characters, and avoid using the same password for multiple accounts.
• Security Solutions: Install a reliable antivirus software and ensure that all software programmes, especially the operating system, are kept up to date. In addition to antivirus software, also consider installing a firewall and endpoint protection to provide comprehensive security.
• Beware of Suspicious Emails: Email is a common method used by hackers to infiltrate systems. Train employees to recognise and avoid downloading attachments from unknown senders.
• Efficient Backup Policies: Backups are crucial in the event of a ransomware attack, but many companies fail to create an effective backup plan. The recommended backup structure is 3x2x1, which means having 3 backups, 2 online and 1 offline, and regularly updating them.
• Beware of Unofficial Programmes: Avoid downloading unofficial, free versions of software programmes like Windows or Office, as they may be infected with malware. Invest in official software programmes, as they are a good long-term investment and are also more secure.

The most common means of access used by HelloXD hackers to break into environments is through exploiting vulnerabilities in software, hardware, or human behaviour. This can include:

1. Phishing attacks: Hackers use fraudulent emails, social media messages, or phone calls to trick individuals into revealing their login credentials or other sensitive information.
2. Password attacks: Hackers use various techniques, such as brute force or dictionary attacks, to guess or crack passwords.
3. Malware: Hackers use malicious software, such as viruses, worms, or Trojans, to infect computers or other devices and gain access to sensitive data.
4. Software vulnerabilities: Hackers use known vulnerabilities in software, such as operating systems, web servers, or applications, to gain unauthorised access to a system.
5. Misconfigured or unpatched systems: Hackers exploit weaknesses in system configurations or outdated software that has not been patched or updated to gain access.
6. Social engineering: Hackers use social engineering techniques, such as pretexting or baiting, to manipulate individuals into divulging sensitive information or granting access to secure systems.

To reduce the risk of a successful attack, it’s important to implement security best practises, such as strong passwords, two-factor authentication, regular software updates and patches, employee security awareness training, and the use of security tools like firewalls, intrusion detection systems, and antivirus software.

Suspicious behaviour such as high usage of processing, memory, and disk access should be thoroughly investigated to determine if a ransomware attack is in progress. HelloXD Ransomware typically exploits a machine’s own resources to carry out the encryption process and exfiltration of data. Detecting the attack can also be done by observing changes in file extensions, although this method is more complicated as the encryption process may have already started.

The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing so all stored data will be lost.

But in cases where the HelloXD  group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.