Recovery of files affected by DarkSide Ransomware
We retrieve data that has been encrypted by the majority of ransomware file extensions on any type of storage device
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
WORLDWIDE SERVICES
CASES OF LOCKBIT ATTACK
CASES OF BLACK CAT ATTACK
CASES OF HIVE LEAKS ATTACK
CASES OF MALLOX ATTACK
AMOUNT SAVED FOR NOT DEALING WITH HACKERS
Decrypt DarkSide ransomware files
By utilising our distinctive methods, the restoration of DarkSide encrypted files has become a feasible prospect.
When faced with such a calamitous event, the options available are limited, particularly if backups have been compromised or are not current. The count of companies that have ceased operations due to the encryption of their data has reached a staggering level.
In numerous instances, despite paying the ransom, the DarkSide criminals do not provide the decryption key, leaving the victim without any recourse.
Digital Recovery comes to the market with solutions capable of decrypting files affected by ransomware. We have solid numbers in our recovery projects.
Why Digital Recovery?
Having over 23 years of expertise, we have amassed contented clients globally. Our solutions can be operated remotely in most cases, and our support staff is proficient in multiple languages.
As DarkSide ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our experts possess exceptional qualifications and are equipped with the latest data recovery technologies, including our proprietary technology, TRACER, which has produced remarkable outcomes in decrypting DarkSide ransomware files.
We offer an advanced diagnosis that enables us to comprehend the scope of the attack. This initial diagnosis can be completed within 24 business hours of receiving the samples. Subsequently, we provide a commercial agreement, which once accepted, initiates the file decryption process.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security for our customers. Moreover, we offer a confidentiality agreement (NDA) written by our legal department. However, if you prefer to provide an NDA composed by your own company, we are open to reviewing and accepting it, if necessary.
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Please fill out the form, or select your preferred contact method. We will contact you to start recovering your files.
Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
The recovery of DarkSide ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases. This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Only a handful of companies across the globe possess the capability to decrypt DarkSide ransomware files, and as a result, information on this possibility is limited. In fact, many people believe that recovery is impossible, owing to the lack of knowledge and incorrect information circulating online.
Nonetheless, there are reputable companies, like Digital Recovery, that have developed reliable solutions for decrypting DarkSide ransomware files. However, due to the confidential nature of such operations, formal testimonials are often hard to come by.
Considering all these factors, it is crucial to seek out reputable companies with several years of experience in the data recovery industry. These companies should provide expert assistance from the initial contact, enabling customers to communicate with professionals who can address their concerns and provide appropriate solutions.
How much does the process to decrypt DarkSide ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by DarkSide ransomware and analyse whether decryption will be possible or not.
After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.
Is negotiating with DarkSide hackers a good option?
Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.
We recommend that the victim should not contact the DarkSide group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.
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What you need to know
How to prevent a DarkSide ransomware attack?
To prevent DarkSide ransomware attacks, it is important to have a comprehensive cybersecurity framework in place. However, there are some additional key points that you should keep in mind:
- Organisation: Keep documentation of your IT systems and maintain an inventory of all networks and computers. Establish clear rules for new employees on the installation and use of software programmes on company computers.
- Strong Passwords: Use strong passwords with at least 8 characters, including special characters, and avoid using the same password for multiple accounts.
- Security Solutions: Install a reliable antivirus software and ensure that all software programmes, especially the operating system, are kept up to date. In addition to antivirus software, also consider installing a firewall and endpoint protection to provide comprehensive security.
- Beware of Suspicious Emails: Email is a common method used by hackers to infiltrate systems. Train employees to recognise and avoid downloading attachments from unknown senders.
- Efficient Backup Policies: Backups are crucial in the event of a ransomware attack, but many companies fail to create an effective backup plan. The recommended backup structure is 3x2x1, which means having 3 backups, 2 online and 1 offline, and regularly updating them.
- Beware of Unofficial Programmes: Avoid downloading unofficial, free versions of software programmes like Windows or Office, as they may be infected with malware. Invest in official software programmes, as they are a good long-term investment and are also more secure.
What is the most common means of access used by DarkSide hackers to break into environments?
Hackers use a variety of methods to infiltrate a victim’s system, including downloading infected files, malicious links, RDP attacks, phishing, and spam emails. Their goal is to gain access to the system undetected, and to achieve this, the DarkSide ransomware is often disguised to evade detection by security systems.
When it comes to tactics that rely on user action, hackers employ phishing techniques to trick unsuspecting victims into downloading DarkSide ransomware onto their systems without realising it.
Is there any behaviour of my server that I can analyse to know if I am being attacked by DarkSide Ransomware?
Yes, there are several behaviours of your server that you can analyse to determine if you are being attacked by DarkSide ransomware:
- High resource usage: If your server’s processing, memory, and disk usage are significantly higher than usual, it could indicate that ransomware is actively encrypting files or exfiltrating data.
- Changes in file extensions: DarkSide Ransomware often renames files with a new extension, such as .encrypted or .locked. If you notice such changes, it may be a sign that your server has been attacked.
- Unusual network traffic: DarkSide Ransomware needs to communicate with its command and control (C&C) server to receive instructions and report back on its progress. Analysing network traffic for unusual connections or data transfers can help you identify potential ransomware activity.
- Suspicious login attempts: DarkSide Ransomware attackers often gain access to a server through phishing emails or brute force attacks on weak passwords. Monitoring your server’s login attempts and blocking suspicious activity can help prevent ransomware attacks.
- Unusual system modifications: DarkSide Ransomware may make modifications to your server’s operating system or file system to carry out its attack. Keep an eye out for any changes to system files, registry entries, or other critical components.
By analysing these behaviours, you can potentially detect and prevent a DarkSide ransomware attack on your server. It’s important to stay vigilant and implement security measures to protect against ransomware and other cyber threats.
What happens if I don't pay the DarkSide ransom?
If your machine is affected by DarkSide ransomware, your data will be inaccessible until the encryption is removed. Unfortunately, removing the encryption typically requires formatting the affected machine, which will result in the loss of all stored data.
However, some ransomware attackers also use the double extortion tactic, which involves copying and extracting all files from the affected machine and then encrypting the original data. In such cases, the attackers may post the stolen files on their website or Dark Web forums while keeping the original data encrypted on the affected machine. In such scenarios, formatting the device will not recover the original data, and the only way to retrieve the stolen files may be to pay the ransom or seek professional help.
