Recovery of files affected by DarkSide Ransomware

We can retrieve data encrypted by DarkSide ransomware on the majority of the storage devices

Specialized in the main virtual machines and databases on the market
Agent ransomware attack
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt DarkSide ransomware files

With our unique solutions recovering DarkSide encrypted files has become possible.

In recent years, ransomware attacks have emerged as a prominent and highly destructive form of cyber attack. There has been an unprecedented increase in the number of companies that have had their data completely encrypted after an attack.

Numerous DarkSide cyber attacks are tailored and directed towards specific victim companies, with the potential for immense destruction. These attacks often involve a deliberate delay in the encryption process, as the attackers attempt to first gain access to online backups and as many network devices as possible. This can result in the encryption process lasting for months, and once the ransomware is executed, it has the capability to encrypt the majority, if not all, of the data files.

In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.

In many cases, even after payment of the DarkSide ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.

Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by DarkSide ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.

Why Digital Recovery?

With over 23 years of experience, our business has garnered a substantial number of contented customers across the globe. We are capable of remotely administering the majority of our solutions, and our team possesses the ability to communicate proficiently in multiple languages, enhancing our capacity to serve a diverse clientele.

With the increase of DarkSide ransomware attacks around the world, we specialize in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.

Our team of specialists is highly qualified and equipped with the latest technologies in the data recovery market, including our proprietary TRACER technology. With TRACER, we have achieved remarkable results in decrypting ransomware files, setting us apart from others in the industry.

We provide an advanced diagnosis service that enables us to determine the extent of the DarkSide attack. This initial assessment can be completed within the first 24 working hours after receiving the samples. Upon completion of the assessment, we provide a commercial agreement for our services. Once the agreement is accepted, we initiate the process of decrypting the files.

All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyze and accept it, if necessary.

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Answers from our experts

How do I recover files affected by DarkSide ransomware?

The recovery of DarkSide encrypted ransomware files is made possible by our proprietary technology, which enables us to locate and reconstruct the affected files in many cases.

Successful recovery of encrypted ransomware files requires knowledge about the specific storage device that was affected. Our experts possess extensive knowledge and expertise in each of the major storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more. Without this specialized knowledge, file recovery can be compromised and may not be possible.

How to choose a company to decrypt my data?

Few companies in the world are able to decrypt DarkSide ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.

While there may be discussions around the possibility of decrypting ransomware files, there are indeed reputable companies that have developed solutions to do so, including Digital Recovery.

Due to the confidential nature of the recovery process and customer information, formal testimonials regarding these processes are limited.

In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.

How much does the process to decrypt DarkSide ransomware cost?

It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by DarkSide ransomware and analyze whether decryption will be possible or not.

Once the initial diagnosis is complete, we provide a commercial proposal for the recovery process. The payment for the service is typically only requested after the customer has validated the recovered files in a remote session. This process ensures that the customer is satisfied with the results before finalizing the payment.

Is negotiating with hackers from DarkSide group a good option?

Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.

We recommend that the victim should not contact the DarkSide criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.

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What you need to know

Preventing a DarkSide ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  • Organization – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programs on computers.
  • Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
  • Security Solutions – Have a good antivirus installed, keep all programs up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
  • Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
  • Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
  • Beware of unofficial programs – There are numerous paid programs that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programs demand financial resources, they are a good investment and are also secure.

There are several strategies employed by DarkSide criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more. 

All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the DarkSide ransomware camouflages itself in the system so as not to be detected by defense systems. 

In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.

Suspicious activities such as excessive processing, memory usage, and disk access warrant a thorough investigation to determine whether an attack is in progress.

DarkSide Ransomware typically utilizes the machine’s own resources to carry out data exfiltration and encryption, thereby imposing a heavy load on the system’s resources.

Moreover, detecting the attack through changes to file extensions can be challenging since the encryption process would have already been initiated, making it a more complex process.

The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.

However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.