Recovery of files affected by Cool Ransomware
We retrieve data that has been encrypted by the majority of ransomware file extensions on any type of storage device
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
WORLDWIDE SERVICES
CASES OF LOCKBIT ATTACK
CASES OF BLACK CAT ATTACK
CASES OF HIVE LEAKS ATTACK
CASES OF MALLOX ATTACK
AMOUNT SAVED FOR NOT DEALING WITH HACKERS
Decrypt Cool ransomware files
By utilising our distinctive methods, the restoration of Cool encrypted files has become a feasible prospect.
In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.
In numerous instances, even if the ransom is paid, the cyber criminals fail to provide the Cool decryption key, leaving victims with no recourse to a higher authority.
Digital Recovery offers solutions that can decrypt files impacted by ransomware. Our recovery projects have yielded impressive results.
Why Digital Recovery?
With more than 23 years of experience, we have accumulated satisfied customers around the world. We can run most of our solutions remotely, and we have multilingual support.
With the increase of Cool ransomware attacks around the world, we specialise in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of Cool ransomware files.
We offer an advanced diagnostic service that allows us to determine the scale of the attack. This initial assessment can be performed within the first 24 working hours from the time we receive the samples. Following this, we present a commercial agreement, and upon acceptance, we commence the process of decrypting the files.
All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyse and accept it, if necessary.
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Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
We can only retrieve Cool ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Choosing a company to decrypt your data affected by Cool requires careful consideration and research. Here are some tips to help you make an informed decision:
- Look for a reputable company: Choose a company that has a good reputation for data recovery and decryption services. Read online reviews and testimonials to get an idea of their quality of service.
- Check for certifications: Make sure the company you choose is certified in data recovery and decryption. This will give you confidence in their ability to handle your data securely.
- Consider the cost: Decryption services can be expensive, so it’s important to compare prices between different companies. However, don’t make cost your only deciding factor as the cheapest option may not always be the best.
- Look for experience: Choose a company that has experience in decrypting data similar to yours. This will increase the likelihood of a successful decryption.
- Ask about their data security measures: Make sure the company has strong data security measures in place to protect your sensitive data.
By following these tips, you can choose Digital Recovery as the company to decrypt your data and recover your important files.
How much does the process to decrypt Cool ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Cool ransomware and analyse whether decryption will be possible or not.
After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.
Is negotiating with Cool hackers a good option?
Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.
We recommend that the victim should not contact the Cool group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.
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What you need to know
How to prevent a Cool ransomware attack?
Preventing a Cool ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organisation – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programmes on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programmes up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programmes – There are numerous paid programmes that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programmes demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by Cool hackers to break into environments?
There are several strategies employed by criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Cool ransomware camouflages itself in the system so as not to be detected by defence systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realising it, downloads the Cool ransomware into the system.
Is there any behaviour of my server that I can analyse to know if I am being attacked by Cool Ransomware?
High consumption of processing, memory and disk access are suspicious behaviours that need to be investigated thoroughly in order to assess whether an attack is underway.
The Cool ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Cool ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing so all stored data will be lost.
But in cases where the Cool group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.
