What to do when your hard drive stops working?

One fine day you switch on your computer to start working and nothing happens. In fact, the device switches on, but the operating system doesn’t start and you start to worry that you can’t do anything about it.

The likelihood of a hard drive problem is extremely high in these cases.

We understand how desperate it can be to switch on your computer and not be able to access your data, but this doesn’t necessarily mean that you’ve lost it. That’s why we offer our customers an initial hard drive diagnosis free of charge, so that they know exactly what has happened to their data.

And if data loss has indeed occurred, a question may pop into your head.

Is it possible to recover a damaged hard drive?

It’s simple, if your hard drive has stopped working out of the blue, avoid touching it – even switching it on and off more than once or twice can be risky – store it in packaging that doesn’t present any risk of damage and follow our procedures:

  • If you’re a layperson, it’s best not to try anything on your own. Never open a hard drive, this task should only be carried out by qualified professionals and in suitable conditions, which can only be found in companies specialising in data recovery.
  • Check to see if the hard drive has any apparent physical damage. If so, avoid handling it as much as possible, as the chances of data loss are high. Cases like this are critical enough to risk solving on your own, so take your hard drive to a specialist.
  • If the hard drive doesn’t show any physical damage, test it on another computer. If it still doesn’t work, it’s really damaged and your data could be at risk.

It’s important to remember that most manufacturers offer a warranty on these storage devices. Check that your hard drive is still under warranty.

Don’t hesitate to return it, as there are cases where the manufacturers end up rewarding you with a newer, better hard drive.

By carrying out these procedures, the user may come to the conclusion that the problem is not with the hard drive, in which case it would not be necessary to resort to a data recovery service.

Now, if your hard drive is damaged, we recommend that you don’t use programmes that promise to recover data from your hard drive. These online and free software programmes are not ideal, for the simple reason that it’s best not to try to intervene on your own and to look for someone who really understands.

Are you aware that by using internet data recovery software, you’re compromising all your data?

Those who are willing to recover their data on their own do so without spending money, because they think it’s unnecessary and they don’t think it will lead to any major problems.

Most of the time they permanently destroy the data and give unsatisfactory results.

Is it worth hiring a data recovery company?

The technologies developed at Digital Recovery are reliable tools, the software is efficient and effective.

Efficient: it’s what produces an optimised result, which brings the result quickly to what is expected. Effective: it’s what makes things happen in the right way, that doesn’t allow for error, making projects safer and more precise.

That’s why we repeatedly say that you need to take the utmost care when choosing a data recovery company.

Have you read our content on how to choose a data recovery company?

Is your data really valuable to you?

If your data doesn’t have much personal or professional value, it’s worth questioning whether it’s worth the risk of using one of these free programmes and losing your data for good.

If your data is very valuable to you, you shouldn’t hesitate to look for a reliable solution and contact a company specialising in hard drive recovery.

Even if other companies, or even that technician who is your friend and works with computers, told you that it wouldn’t be possible to get your data back. Validate the possibilities with Digital Recovery’s expert HD recovery engineers and technicians.

Many cases that were analysed and considered impossible by other companies, when the media arrives at our Clean Room Class 100 laboratory, we have a total level of success (international standard) that has exceeded the client’s expectations.

It’s very likely that you’ll wonder why you should hire a company like Digital Recovery, when today there are online programmes that do the same thing. Strange, isn’t it?

Firstly, can we consider one question?

You’re ill. You’re experiencing severe pain in your stomach, and you don’t know why it’s paralysing you and making you very ill.

On the one hand: a large, renowned and well-known hospital, where you have in your favour trained professionals, doctors and nurses who have studied a lot, work hard and have an incalculable dedication to being experts and precise in their respective fields.

On the other side: we have that healing tea that your grandmother’s aunt recommended, that a neighbour older than herself once recommended, saying that this tea solved the problem, that everyone got better after drinking it, and that it was totally safe.

What now? Which side do we take?

Do we believe our favourite auntie or do we actually go to a hospital that has several specialists who will make the correct diagnosis, carry out precise tests, pinpoint the real problem, the cause, and also have the medicine available to cure it?

An efficient, effective and surgical process or a tea that has no real effectiveness?

Did you notice that, one way or another, we all come up against the same question?

Although it’s just a hypothesis, the fact of the severe stomach ache is basically the same principle.

With a team of specialists, engineers and technicians, and the extensive know-how it has had in data recovery since 1998.

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