Recovery of files affected by HelloXD Ransomware
We retrieve data that has been encrypted by the majority of ransomware file extensions on any type of storage device
Decrypt HelloXD ransomware files
Our bespoke solutions have made it possible to recover HelloXD encrypted files.
In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.
In numerous instances, even if the ransom is paid, the cyber criminals fail to provide the HelloXD decryption key, leaving victims with no recourse to a higher authority.
Digital Recovery has introduced solutions that can successfully decrypt files that have been affected by HelloXD ransomware. Our track record of recovery projects is impressive and reliable.
Why Digital Recovery?
Having amassed over 23 years of experience, we have garnered a vast array of contented clients from across the globe. Our solutions can be executed remotely in most cases, and we offer multilingual support.
As HelloXD ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of HelloXD ransomware files.
We offer an advanced diagnosis that will allow us to understand the dimension of the attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.
All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyse and accept it, if necessary.
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Soon after a new wave of LockBit 2.0 ransomware attacks, many companies saw their business come to a standstill because of data locked out of encryption. Here is a case of decryption for one of them.
We received a contact from a company that said it had suffered an attack and was unable to continue its activities. When they arrived at their offices after the weekend, they realised that a large part of their data was inaccessible.
One of the largest River Logistics companies in Latin America contacted us to decrypt files after a Quantum Ransomware attack.
There has been a wave of attacks by the Quantum group targeting several different companies. Small, medium and large companies have been targeted. In this case a large Fluvial logistics company in Argentina was the victim.
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
We can only retrieve HelloXD ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt HelloXD ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.
How much does the process to decrypt HelloXD ransomware cost?
Determining the price of the HelloXD ransomware recovery process before the initial diagnosis is not feasible. Only after analysing the extent of the damage caused by the ransomware and evaluating the possibility of decryption can the cost of the recovery process be determined.
Following the initial diagnosis, we provide a commercial proposal for the recovery process, which is only initiated after the proposal has been accepted. In most cases, payment is made only after the customer has validated the recovered files through a remote session.
This ensures that our customers are fully satisfied with the results of the recovery process before making any payment, thereby providing peace of mind and a high level of customer satisfaction.
Is negotiating with HelloXD hackers a good option?
No, negotiating with hackers is generally not a good option. When you negotiate with HelloXD hackers, you are essentially agreeing to their demands and supporting their criminal activities. This can encourage them to continue their illegal activities and target other victims.
Moreover, there is no guarantee that the hacker will actually release your data or decrypt your files, even if you pay the ransom. In some cases, HelloXD may take the money and still refuse to provide the decryption key or release the data.
Additionally, paying the ransom can also lead to other negative consequences. It can put your personal information and sensitive data at risk, as the hacker may have gained access to your system and stolen additional information. It can also lead to legal and ethical issues, as paying the ransom is considered to be supporting criminal activities.
Therefore, it is generally recommended to not negotiate or pay the ransom to hackers. Instead, victims should report the attack to law enforcement and seek the assistance of a reputable data recovery to retrieve their data and strengthen their security measures to prevent future attacks.
Latest insights from our experts
What you need to know
HelloXD Ransomware attacks are becoming increasingly common and can have devastating effects on businesses and individuals alike. Here are some steps you can take to help prevent a ransomware attack:
- Keep your software up to date: Make sure your operating system, web browser, and other software are all up to date with the latest security patches. Many ransomware attacks exploit vulnerabilities in older software versions.
- Use strong passwords: Use long, complex passwords and two-factor authentication to protect your accounts from unauthorised access. Avoid using the same password for multiple accounts.
- Be cautious of suspicious emails: Phishing emails are a common way for ransomware to infiltrate systems. Be wary of emails from unknown senders or emails that contain unexpected attachments or links.
- Back up your data: Regularly back up your important files to an external hard drive or cloud storage service. This can help you restore your data in case of a ransomware attack.
- Install antivirus software: Install reputable antivirus software on your computer and keep it up to date. Antivirus software can detect and prevent many types of malware, including ransomware.
- Limit access to sensitive information: Limit access to sensitive information only to those who need it. This can help reduce the risk of accidental exposure or intentional theft.
- Train employees: Educate your employees about ransomware and how to avoid it. Teach them to be cautious of suspicious emails and to report any potential security threats to IT.
By following these steps, you can help reduce the risk of a HelloXD ransomware attack and protect your data and systems.
The most common means of access used by HelloXD hackers to break into environments is through exploiting vulnerabilities in software, hardware, or human behaviour. This can include:
- Phishing attacks: Hackers use fraudulent emails, social media messages, or phone calls to trick individuals into revealing their login credentials or other sensitive information.
- Password attacks: Hackers use various techniques, such as brute force or dictionary attacks, to guess or crack passwords.
- Malware: Hackers use malicious software, such as viruses, worms, or Trojans, to infect computers or other devices and gain access to sensitive data.
- Software vulnerabilities: Hackers use known vulnerabilities in software, such as operating systems, web servers, or applications, to gain unauthorised access to a system.
- Misconfigured or unpatched systems: Hackers exploit weaknesses in system configurations or outdated software that has not been patched or updated to gain access.
- Social engineering: Hackers use social engineering techniques, such as pretexting or baiting, to manipulate individuals into divulging sensitive information or granting access to secure systems.
To reduce the risk of a successful attack, it’s important to implement security best practises, such as strong passwords, two-factor authentication, regular software updates and patches, employee security awareness training, and the use of security tools like firewalls, intrusion detection systems, and antivirus software.
Is there any behaviour of my server that I can analyse to know if I am being attacked by HelloXD Ransomware?
Suspicious behaviour such as high usage of processing, memory, and disk access should be thoroughly investigated to determine if a ransomware attack is in progress. HelloXD Ransomware typically exploits a machine’s own resources to carry out the encryption process and exfiltration of data. Detecting the attack can also be done by observing changes in file extensions, although this method is more complicated as the encryption process may have already started.
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing so all stored data will be lost.
But in cases where the HelloXD group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.