Recovery of files affected by CryLock Ransomware
It is possible for us to retrieve data that has been encrypted by a wide range of ransomware file extensions on any type of storage device
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
- VMware ESXi
- Microsoft Hyper-V
- Microsoft SQL Server
- Firebird
- Oracle
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Decrypt CryLock ransomware files
By utilising our distinctive methods, the restoration of CryLock encrypted files has become a feasible prospect.
When faced with such a calamitous event, the options available are limited, particularly if backups have been compromised or are not current. The count of companies that have ceased operations due to the encryption of their data has reached a staggering level.
In numerous instances, even if the ransom is paid, the cyber criminals fail to provide the CryLock decryption key, leaving victims with no recourse to a higher authority.
Digital Recovery offers solutions that can decrypt files impacted by ransomware. Our recovery projects have yielded impressive results.
Why Digital Recovery?
Having amassed over 23 years of experience, we have garnered a vast array of contented clients from across the globe. Our solutions can be executed remotely in most cases, and we offer multilingual support.
As CryLock ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our specialists are highly qualified and equipped with the latest technologies available in the data recovery market. The most significant of these is TRACER, our proprietary technology that has delivered outstanding results in decrypting CryLock ransomware files.
We offer an advanced diagnosis that will allow us to understand the dimension of the attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.
All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyse and accept it, if necessary.
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Success stories
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
The retrieval of CryLock ransomware files is feasible because of our unique, in-house technology that enables us to identify and reconstruct the encrypted files in numerous instances. This procedure necessitates a thorough understanding of the affected storage device; otherwise, the files may become corrupted, making recovery unfeasible. Our specialists possess in-depth knowledge of all the primary storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and many more.
How to choose a company to decrypt my data?
Choosing a company to decrypt your data affected by CryLock requires careful consideration and research. Here are some tips to help you make an informed decision:
- Look for a reputable company: Choose a company that has a good reputation for data recovery and decryption services. Read online reviews and testimonials to get an idea of their quality of service.
- Check for certifications: Make sure the company you choose is certified in data recovery and decryption. This will give you confidence in their ability to handle your data securely.
- Consider the cost: Decryption services can be expensive, so it’s important to compare prices between different companies. However, don’t make cost your only deciding factor as the cheapest option may not always be the best.
- Look for experience: Choose a company that has experience in decrypting data similar to yours. This will increase the likelihood of a successful decryption.
- Ask about their data security measures: Make sure the company has strong data security measures in place to protect your sensitive data.
By following these tips, you can choose Digital Recovery as the company to decrypt your data and recover your important files.
How much does the process to decrypt CryLock ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by CryLock ransomware and analyse whether decryption will be possible or not.
After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.
Is negotiating with CryLock hackers a good option?
Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.
We recommend that the victim should not contact the CryLock group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.
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What you need to know
How to prevent a CryLock ransomware attack?
To prevent CryLock ransomware attacks, it is important to have a comprehensive cybersecurity framework in place. However, there are some additional key points that you should keep in mind:
- Organisation: Keep documentation of your IT systems and maintain an inventory of all networks and computers. Establish clear rules for new employees on the installation and use of software programmes on company computers.
- Strong Passwords: Use strong passwords with at least 8 characters, including special characters, and avoid using the same password for multiple accounts.
- Security Solutions: Install a reliable antivirus software and ensure that all software programmes, especially the operating system, are kept up to date. In addition to antivirus software, also consider installing a firewall and endpoint protection to provide comprehensive security.
- Beware of Suspicious Emails: Email is a common method used by hackers to infiltrate systems. Train employees to recognise and avoid downloading attachments from unknown senders.
- Efficient Backup Policies: Backups are crucial in the event of a ransomware attack, but many companies fail to create an effective backup plan. The recommended backup structure is 3x2x1, which means having 3 backups, 2 online and 1 offline, and regularly updating them.
- Beware of Unofficial Programmes: Avoid downloading unofficial, free versions of software programmes like Windows or Office, as they may be infected with malware. Invest in official software programmes, as they are a good long-term investment and are also more secure.
What is the most common means of access used by CryLock hackers to break into environments?
The most common means of access used by CryLock hackers to break into environments is through exploiting vulnerabilities in software, hardware, or human behaviour. This can include:
- Phishing attacks: Hackers use fraudulent emails, social media messages, or phone calls to trick individuals into revealing their login credentials or other sensitive information.
- Password attacks: Hackers use various techniques, such as brute force or dictionary attacks, to guess or crack passwords.
- Malware: Hackers use malicious software, such as viruses, worms, or Trojans, to infect computers or other devices and gain access to sensitive data.
- Software vulnerabilities: Hackers use known vulnerabilities in software, such as operating systems, web servers, or applications, to gain unauthorised access to a system.
- Misconfigured or unpatched systems: Hackers exploit weaknesses in system configurations or outdated software that has not been patched or updated to gain access.
- Social engineering: Hackers use social engineering techniques, such as pretexting or baiting, to manipulate individuals into divulging sensitive information or granting access to secure systems.
To reduce the risk of a successful attack, it’s important to implement security best practises, such as strong passwords, two-factor authentication, regular software updates and patches, employee security awareness training, and the use of security tools like firewalls, intrusion detection systems, and antivirus software.
Is there any behaviour of my server that I can analyse to know if I am being attacked by CryLock Ransomware?
Suspicious behaviour such as high usage of processing, memory, and disk access should be thoroughly investigated to determine if a ransomware attack is in progress. CryLock Ransomware typically exploits a machine’s own resources to carry out the encryption process and exfiltration of data. Detecting the attack can also be done by observing changes in file extensions, although this method is more complicated as the encryption process may have already started.
What happens if I don't pay the CryLock ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing so all stored data will be lost.
But in cases where the CryLock group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.