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Technology to get your data back!
Decrypt Prolock ransomware
Are your files inaccessible due to Prolock ransomware? We have the technology needed to decrypt them and ensure data recovery.
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Recover Prolock ransomware files
Have your files been locked by Prolock ransomware? Act fast to safely restore your data.
Ransomware has become a critical threat to companies of all sizes and industries due to the significant increase in attacks in recent years. Studies indicate that in over 70% of cases, data is completely encrypted, leading about 56% of victims to pay criminals the ransom. Fortunately, there are effective technical alternatives to recover data without making any payment to attackers.
Developed to cause significant damage, Prolock ransomware is advanced malware specifically targeting critical file encryption, making them inaccessible to both home users and businesses. Its recent prominence stems from its proven ability to disrupt fundamental operations in essential sectors such as healthcare, industry, education, and finance.
Unlike traditional threats, Prolock ransomware is managed by highly organized criminal groups that employ powerful encryption (AES-256 or RSA) to render data inaccessible except through a unique key held by the attackers.
Another frequently used practice is the double extortion, in which attackers not only encrypt files but also extract and threaten to publicly disclose confidential data, further pressuring victims.
The number of ransomware attacks is rapidly increasing, with approximately 5% growth recorded last year. Ransom demands frequently exceed millions of dollars, leading many affected companies to pay the required amount due to ignorance of effective alternatives, directly fueling the cycle of attacks.
We offer unique solutions for ransomware decryption.
Why choose Digital Recovery to decrypt Prolock ransomware?
Choosing the right partner for recovery after a ransomware attack is essential to ensure fast, secure, and effective results. Digital Recovery stands out globally by offering exclusive solutions combining advanced technology and proven experience in complex cyberattack scenarios.
- Exclusive Technology (TRACER): With our exclusive TRACER technology, we can successfully recover data encrypted by Prolock ransomware, achieving positive results even in highly challenging cases.
- Highly Specialized Team: Our team consists of certified specialists who are highly experienced in real ransomware cases, providing a technical and strategic approach tailored to each incident.
- Proven Global Experience: With an international presence spanning over 25 years, our company serves customers in strategic markets such as the United States, Germany, the United Kingdom, Spain, Italy, Portugal, Brazil, and Latin America, providing efficient, multilingual support adapted to each region’s specific regulations.
- Guaranteed Confidentiality: Our services rigorously adhere to all current data protection regulations. Additionally, we offer detailed confidentiality agreements (NDA), guaranteeing complete legal security for impacted organizations.
- Customized Solutions: We offer specialized solutions tailored to major storage devices: servers, storages (NAS, DAS, and SAN), all RAID system levels, databases, virtual machines, magnetic tapes, and much more.
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What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.









Answers from our experts
Prolock ransomware executes its attack through a clear and defined sequence of steps:
- Silent infiltration: The first stage of the attack involves phishing techniques, where criminals send emails with malicious links or attachments to victims. Another common strategy includes exploiting technical vulnerabilities in outdated systems, such as flaws in old programs or insecure remote access (RDP).
- Backup mapping and neutralization: After entering the network, the ransomware performs a meticulous internal reconnaissance, identifying strategic data and connected or online backups. Its main goal is to compromise existing backups, preventing immediate file recovery.
- Mass encryption of files: Once data is mapped, ransomware quickly starts encryption. Critical files, databases, enterprise resource planning (ERP) systems, virtual machines, and RAID systems are typically affected, making the files completely inaccessible.
- Financial extortion: Upon completion of file encryption, criminals typically leave a ransom note demanding payment. Generally, instructions guide victims to communicate through secure channels or the dark web, specifying cryptocurrency payments to hinder financial tracking.
How much does it cost to decrypt Prolock ransomware?
Determining the precise cost of recovering files affected by Prolock ransomware directly depends on the scope and technical complexity of the incident.
The total cost of the process is directly linked to the amount of affected information, the category of impacted systems (servers, virtual machines, storages, or databases), and the availability of usable backups.
To quickly start the process and get an accurate quote, we recommend requesting an initial diagnosis with our specialized team. Talk to our experts.
How long does the data recovery take?
The timeline for data recovery varies according to the specific circumstances of each attack. Generally, the process can range from a few days to several weeks, mainly depending on the volume of affected files, the extent of the impacted infrastructure, the complexity of the ransomware involved, and the condition of available backups.
Right after the initial diagnosis, conducted by our specialized team within the first 24 business hours of your contact, you’ll receive a detailed and personalized forecast of the time required to finalize the recovery process.
Is there any guarantee for data recovery?
Because of the unique technical characteristics of each ransomware attack, it is impossible to guarantee 100% success in data recovery in advance. Each case has its own particularities, such as different encryption algorithms and diverse techniques used by attackers.
However, Digital Recovery uses advanced and exclusive technologies, such as the proprietary TRACER solution, which provides a very high success rate in recovering files encrypted by ransomware.
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What you need to know
How to prevent a Prolock ransomware attack?
Preventing a Prolock ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organization – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programs on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programs up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programs – There are numerous paid programs that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programs demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by hackers to break into the environments?
There are several strategies employed by Prolock criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Prolock ransomware camouflages itself in the system so as not to be detected by defense systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.
Is there any behavior of my server, that I can analyze, to know if I am being attacked by Prolock Ransomware?
High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.
The Prolock ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the Prolock attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Prolock ransom?
If a device is affected by Prolock ransomware that uses encryption, the encrypted data will remain inaccessible until the ransom is paid or the device is formatted.
However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.