We can recover data encrypted by most ransomware extensions on any storage device
Decrypt AgentTesla ransomware files
By utilising our distinctive methods, the restoration of AgentTesla encrypted files has become a feasible prospect.
In recent years, AgentTesla ransomware attacks have emerged as a primary and highly destructive form of cyber attack. An unparalleled rise has been observed in the number of businesses that have fallen prey to such attacks resulting in complete encryption of their data.
In recent times, AgentTesla ransomware attacks have surfaced as a major and highly damaging type of cyber attack. The quantity of corporations that have undergone complete encryption of their data following such attacks has escalated considerably and is a cause for concern.
In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.
In many cases, even after payment of the ransom, the decryption key is not sent by the AgentTesla criminals, and in these cases there is no higher authority to turn to.
Digital Recovery offers solutions that can decrypt files impacted by AgentTesla ransomware. Our recovery projects have yielded impressive results.
Why Digital Recovery?
With more than 23 years of experience, we have accumulated satisfied customers around the world. We can run most of our solutions remotely, and we have multilingual support.
With the increase of AgentTesla ransomware attacks around the world, we specialise in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our experts possess exceptional qualifications and are equipped with the latest data recovery technologies, including our proprietary technology, TRACER, which has produced remarkable outcomes in decrypting AgentTesla ransomware files.
We offer an advanced diagnosis that enables us to comprehend the scope of the attack. This initial diagnosis can be completed within 24 business hours of receiving the samples. Subsequently, we provide a commercial agreement, which once accepted, initiates the file decryption process.
All our solutions are GDPR-compliant, ensuring total security for our customers. We also provide a confidentiality agreement (NDA) that has been drafted by our legal team. However, if you prefer to provide an NDA prepared by your own organisation, we are willing to review and accept it, if necessary.
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Soon after a new wave of LockBit 2.0 ransomware attacks, many companies saw their business come to a standstill because of data locked out of encryption. Here is a case of decryption for one of them.
We received a contact from a company that said it had suffered an attack and was unable to continue its activities. When they arrived at their offices after the weekend, they realised that a large part of their data was inaccessible.
One of the largest River Logistics companies in Latin America contacted us to decrypt files after a Quantum Ransomware attack.
There has been a wave of attacks by the Quantum group targeting several different companies. Small, medium and large companies have been targeted. In this case a large Fluvial logistics company in Argentina was the victim.
What our clients say about us
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Answers from our experts
How are AgentTesla ransomware files recovered?
The retrieval of AgentTesla ransomware files is feasible because of our unique, in-house technology that enables us to identify and reconstruct the encrypted files in numerous instances. This procedure necessitates a thorough understanding of the affected storage device; otherwise, the files may become corrupted, making recovery unfeasible. Our specialists possess in-depth knowledge of all the primary storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and many more.
How to choose a company to decrypt my data?
Choosing a company to decrypt your data affected by AgentTesla requires careful consideration and research. Here are some tips to help you make an informed decision:
- Look for a reputable company: Choose a company that has a good reputation for data recovery and decryption services. Read online reviews and testimonials to get an idea of their quality of service.
- Check for certifications: Make sure the company you choose is certified in data recovery and decryption. This will give you confidence in their ability to handle your data securely.
- Consider the cost: Decryption services can be expensive, so it’s important to compare prices between different companies. However, don’t make cost your only deciding factor as the cheapest option may not always be the best.
- Look for experience: Choose a company that has experience in decrypting data similar to yours. This will increase the likelihood of a successful decryption.
- Ask about their data security measures: Make sure the company has strong data security measures in place to protect your sensitive data.
By following these tips, you can choose Digital Recovery as the company to decrypt your data and recover your important files.
How much does the process to decrypt AgentTesla ransomware cost?
Determining the price of the AgentTesla ransomware recovery process before the initial diagnosis is not feasible. Only after analysing the extent of the damage caused by the ransomware and evaluating the possibility of decryption can the cost of the recovery process be determined.
Following the initial diagnosis, we provide a commercial proposal for the recovery process, which is only initiated after the proposal has been accepted. In most cases, payment is made only after the customer has validated the recovered files through a remote session.
This ensures that our customers are fully satisfied with the results of the recovery process before making any payment, thereby providing peace of mind and a high level of customer satisfaction.
Is negotiating with AgentTesla hackers a good option?
Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.
We recommend that the victim should not contact the AgentTesla group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.
Latest insights from our experts
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What you need to know
How to prevent a AgentTesla ransomware attack?
Preventing a AgentTesla ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organisation – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programmes on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programmes up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programmes – There are numerous paid programmes that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programmes demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by AgentTesla hackers to break into environments?
The most common means of access used by AgentTesla hackers to break into environments is through exploiting vulnerabilities in software, hardware, or human behaviour. This can include:
- Phishing attacks: Hackers use fraudulent emails, social media messages, or phone calls to trick individuals into revealing their login credentials or other sensitive information.
- Password attacks: Hackers use various techniques, such as brute force or dictionary attacks, to guess or crack passwords.
- Malware: Hackers use malicious software, such as viruses, worms, or Trojans, to infect computers or other devices and gain access to sensitive data.
- Software vulnerabilities: Hackers use known vulnerabilities in software, such as operating systems, web servers, or applications, to gain unauthorised access to a system.
- Misconfigured or unpatched systems: Hackers exploit weaknesses in system configurations or outdated software that has not been patched or updated to gain access.
- Social engineering: Hackers use social engineering techniques, such as pretexting or baiting, to manipulate individuals into divulging sensitive information or granting access to secure systems.
To reduce the risk of a successful attack, it’s important to implement security best practises, such as strong passwords, two-factor authentication, regular software updates and patches, employee security awareness training, and the use of security tools like firewalls, intrusion detection systems, and antivirus software.
Is there any behaviour of my server that I can analyse to know if I am being attacked by AgentTesla Ransomware?
Suspicious behaviour such as high usage of processing, memory, and disk access should be thoroughly investigated to determine if a ransomware attack is in progress. AgentTesla Ransomware typically exploits a machine’s own resources to carry out the encryption process and exfiltration of data. Detecting the attack can also be done by observing changes in file extensions, although this method is more complicated as the encryption process may have already started.
What happens if I don't pay the AgentTesla ransom?
If your machine is affected by AgentTesla ransomware, your data will be inaccessible until the encryption is removed. Unfortunately, removing the encryption typically requires formatting the affected machine, which will result in the loss of all stored data.
However, some ransomware attackers also use the double extortion tactic, which involves copying and extracting all files from the affected machine and then encrypting the original data. In such cases, the attackers may post the stolen files on their website or Dark Web forums while keeping the original data encrypted on the affected machine. In such scenarios, formatting the device will not recover the original data, and the only way to retrieve the stolen files may be to pay the ransom or seek professional help.