Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Memento Ransomware

The Memento ransomware has used a very different tactic than other ransomware; unlike other groups that encrypt all files, Memento does not.

The group was unable to apply encryption to the files because the process was prevented by endpoint protection, a tool used by anti-ransomware software.

With that hindrance the group found another tactic, instead of encrypting all the files, the ransomware copies the files and transfers them to a private, password-protected folder, and the key to the folder is encrypted, and the original files are deleted.

Then, without the decryption key it will not be possible to access the folders, in addition to holding the files “hostage” the group also removes some files to apply double extortion.

If the victim does not pay the ransom, the decryption key will be permanently deleted and the files that were removed will be leaked on the Dark Web.

In addition to this difference in the way of acting with encryption, the installation of cryptocurrency miners on victims’ servers has been identified in some of the invasions made by Memento.

This shows that Memento ransomware has been developed as malware that can go far beyond encryption and file theft.

Faced with this extremely complicated scenario, the assistance of a company that is capable of recovering files encrypted by Memento ransomware is needed.

Ransomware Memento

Recover Files Encrypted by Memento Ransomware

For over 20 years Digital Recovery has worked tirelessly to develop technologies capable of recovering data. All these years of experience have enabled us to develop Trace, a technology capable of recovering files encrypted by ransomware.

Our processes are customised to meet the real needs of each client, during the entire process the client is accompanied by one of our specialists.

We can recover data from virtually any storage device, such as HDDs, SSDs, Databases, Servers, Virtual Machines, Storages, RAID systems and others.

All processes are done in a totally secure environment, with our services, our customers saving over 100 million dollars with no ransom payments.

We are at your company’s disposal to recover all the files that have been lost or encrypted by the Memento ransomware.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.
Ransomware is designed to go unnoticed, so it can disable all system defences without being noticed and start the process of encrypting files. Even if ransomware goes unnoticed by the system, it can be noticed by the user, as it uses system resources to perform the encryption, which can slow down the system. Ransomware also changes file extensions. So look out for these signs: slowing down the system and adding extensions to files. To find out more, talk to our experts.
Yes, this is possible. You can restart the computer in safe mode, which will limit the action of the ransomware since the system resources will be locked. You can also disconnect the computer from the Internet, which can interrupt the hackers’ connection to your system, it should be noted that there are ransomwares that work even without being connected to the Internet. You can also run diagnostics to identify threats with your antivirus software, the vast majority of antivirus software have this function. But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and the hackers could not restore the files, even with the decryption key. In these cases, only a data recovery company, such as Digital Recovery, can recover the files. To find out more, talk to our experts.
Yes, the attacks mainly take place on holidays and weekends, in the early hours of the morning. These days are chosen because there are not many active users on the system, making it impossible to discover the attack before the encryption is complete. To find out more, talk to our experts.
The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman] -2048 and AES [Advanced Encryption Standard] encryption. To find out more, talk to our experts.
First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid. The first thing to do is to inform the authorities about the attack. Governments have specialised cybercrime departments that will investigate the attack. Next, check if your backups have been affected, if so, only a specialist data recovery company can recover your files, this is the next step. Contact Digital Recovery who will assist you in the full recovery of your files. To find out more, talk to our experts.
After contacting us and sending the affected media, we will diagnose the device to verify the extent of the damage caused by the ransomware, which will allow us to predict the duration of the process and provide the client with a budget. Once the budget is approved by the client, we begin the recovery process, for which we have proprietary software that can, with the help of our specialists, reconstruct the data. If the client opts for remote recovery, instead of sending us the media, they will send the encrypted files to a virtual environment, totally secure, so that we can access them. At the end of the process, we will perform a double check so that the customer can verify the integrity of the recovered files. Payment is only made once the files have been delivered and validated by the client. To find out more, talk to our experts.
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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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