Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Deeep Ransomware

Deeep ransomware works like other ransomware groups, it’s part of the Dharma family. It encrypts files stored on the attacked computer or hacked network, making them inaccessible.

Deeep changes the extension of the encrypted files, adding “1.doc.id-9ECE4KF” and variations. The group uses RSA and AES encryption. After the files are encrypted, a document named “FILES ENCRYPTED.txt”, is pinned to the desktop.

It contains all the channels for the victim to contact the group and the ransom amount, which is to be paid in cryptocurrencies. Generally, there is a time limit for contacting and paying the ransom. If at the end of this time the payment is not made, the decryption key is permanently deleted.

Ransomware attacks are most often carried out through virtual gateways, spam campaigns, malicious emails, program downloads or attachments.

In addition, after paying the ransom, victims often do not receive the files as promised.

In cases of successful ransomware attacks the victim is at the mercy of the group if they do not have an up-to-date backup. Knowing this, groups have developed their malware to identify and fully encrypt all backups.

Deeep Ransomware

Recover Files Encrypted by Deeep Ransomware

Recovering files encrypted by ransomware is our specialty, and we’ve worked hard to develop technologies capable of doing just that. In light of this, we have developed Tracer, a technology capable of recovering data from virtually any storage device.

The recovery of encrypted files is extremely delicate; any incorrect process can completely corrupt the files, making recovery impossible.

Digital Recovery has developed secure processes for data recovery, all our processes have been developed in accordance with the General Data Protection Regulation (GDPR) and we provide the confidentiality agreement (NDA) to all our customers.

Get in touch and start the recovery process now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.
Ransomware is designed to go unnoticed, so it can disable all system defences without being noticed and start the process of encrypting files. Even if ransomware goes unnoticed by the system, it can be noticed by the user, as it uses system resources to perform the encryption, which can slow down the system. Ransomware also changes file extensions. So look out for these signs: slowing down the system and adding extensions to files. To find out more, talk to our experts.
Yes, this is possible. You can restart the computer in safe mode, which will limit the action of the ransomware since the system resources will be locked. You can also disconnect the computer from the Internet, which can interrupt the hackers’ connection to your system, it should be noted that there are ransomwares that work even without being connected to the Internet. You can also run diagnostics to identify threats with your antivirus software, the vast majority of antivirus software have this function. But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and the hackers could not restore the files, even with the decryption key. In these cases, only a data recovery company, such as Digital Recovery, can recover the files. To find out more, talk to our experts.
Yes, the attacks mainly take place on holidays and weekends, in the early hours of the morning. These days are chosen because there are not many active users on the system, making it impossible to discover the attack before the encryption is complete. To find out more, talk to our experts.
The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman] -2048 and AES [Advanced Encryption Standard] encryption. To find out more, talk to our experts.
First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid. The first thing to do is to inform the authorities about the attack. Governments have specialised cybercrime departments that will investigate the attack. Next, check if your backups have been affected, if so, only a specialist data recovery company can recover your files, this is the next step. Contact Digital Recovery who will assist you in the full recovery of your files. To find out more, talk to our experts.
After contacting us and sending the affected media, we will diagnose the device to verify the extent of the damage caused by the ransomware, which will allow us to predict the duration of the process and provide the client with a budget. Once the budget is approved by the client, we begin the recovery process, for which we have proprietary software that can, with the help of our specialists, reconstruct the data. If the client opts for remote recovery, instead of sending us the media, they will send the encrypted files to a virtual environment, totally secure, so that we can access them. At the end of the process, we will perform a double check so that the customer can verify the integrity of the recovered files. Payment is only made once the files have been delivered and validated by the client. To find out more, talk to our experts.
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Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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