If your files have been encrypted, we accept the challenge of analyzing your case.

Qlocker Ransomware

The Qlocker ransomware has been active once again with waves of attacks this year. This ransomware has been using, like the others, the Ransomware as a Service (RaaS) strategy. This allows the destructive power of a ransomware attack to be made accessible to anyone.

Qlocker’s primary target has been the specialized manufacturer of network storage solutions, QNAP. More precisely, the NAS (Network Attached Storage) storage devices that are exposed to the Internet network around the world.

Qlocker uses this vulnerability of QNAP devices connected to the Internet to execute a simple mechanism. After entering the environment, the malware takes care of moving the victims’ files to password-protected 7-zip archives.

Resulting in an environment with only .7zip extension files and a READ_ME.txt ransom note with the steps to follow to supposedly get their data back.

The group had previously attacked NAS devices, thus forcing the company QNAP to take some emergency measures. Consumers were obviously informed of the imminent risk and such a vulnerability that they were exposed to at that time.

Unfortunately, for some consumers the alert came too late. Many users ended up seeing their data being encrypted and locked without knowing precisely what they could do.

Around $350,000 in ransom value was spent by QNAP consumers attacked by the Qlocker ransomware in a single month.

Of course, with this wave of attacks going well for the evildoers, it was not to be expected that their activities would not cease. The group attacked once again, increasing its average ransom value from 0.01 BTC to 0.02 BTC (approximately $700 at the time of the attack wave).

Recover Qlocker Ransomware

Recover Files Encrypted by Qlocker Ransomware

Paying the ransom is not recommended under any circumstances, payment funds the groups for further attacks, and criminals give no guarantee that the key will be delivered after payment.

For this reason, Digital Recovery is positioned as the best solution for recovery of data encrypted by ransomware.

Our experts have developed recovery solutions that give us the ability to recover data from databases, storages, virtual machines, RAID systems, servers, and other storage devices.

We understand how sensitive a company’s data can be, so we have taken care to build our recovery strategy in accordance with the General Data Protection Regulation (GDPR) and have, of course, a confidentiality agreement (NDA).

All of this is done remotely. So no matter where you are, Digital Recovery can help. Contact our experts and get your data recovered now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.
Ransomware is designed to go unnoticed, so it can disable all system defences without being noticed and start the process of encrypting files. Even if ransomware goes unnoticed by the system, it can be noticed by the user, as it uses system resources to perform the encryption, which can slow down the system. Ransomware also changes file extensions. So look out for these signs: slowing down the system and adding extensions to files. To find out more, talk to our experts.
Yes, this is possible. You can restart the computer in safe mode, which will limit the action of the ransomware since the system resources will be locked. You can also disconnect the computer from the Internet, which can interrupt the hackers’ connection to your system, it should be noted that there are ransomwares that work even without being connected to the Internet. You can also run diagnostics to identify threats with your antivirus software, the vast majority of antivirus software have this function. But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and the hackers could not restore the files, even with the decryption key. In these cases, only a data recovery company, such as Digital Recovery, can recover the files. To find out more, talk to our experts.
Yes, the attacks mainly take place on holidays and weekends, in the early hours of the morning. These days are chosen because there are not many active users on the system, making it impossible to discover the attack before the encryption is complete. To find out more, talk to our experts.
The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman] -2048 and AES [Advanced Encryption Standard] encryption. To find out more, talk to our experts.
First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid. The first thing to do is to inform the authorities about the attack. Governments have specialised cybercrime departments that will investigate the attack. Next, check if your backups have been affected, if so, only a specialist data recovery company can recover your files, this is the next step. Contact Digital Recovery who will assist you in the full recovery of your files. To find out more, talk to our experts.
After contacting us and sending the affected media, we will diagnose the device to verify the extent of the damage caused by the ransomware, which will allow us to predict the duration of the process and provide the client with a budget. Once the budget is approved by the client, we begin the recovery process, for which we have proprietary software that can, with the help of our specialists, reconstruct the data. If the client opts for remote recovery, instead of sending us the media, they will send the encrypted files to a virtual environment, totally secure, so that we can access them. At the end of the process, we will perform a double check so that the customer can verify the integrity of the recovered files. Payment is only made once the files have been delivered and validated by the client. To find out more, talk to our experts.
Redação Digital Recovery
Redação Digital Recovery
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