Synology NAS Hacked by Ransomware

Synology NAS was developed by a company of the same name, Synology Inc. is a Taiwanese company specializing in network-attached storage devices, they are known for desktop models as DIskStation, FlashStation for flash models and RackStation for rack models.

A NAS system is a storage device, which can be connected to the local network. NAS is cheaper and provides the benefits of a local public cloud, allowing those who are authorised to access the files.

Ransomware is a malware whose main goal is the total or partial encryption of files, to start the encryption the ransomware needs to access the victim’s network, for this the groups use several approaches such as spam email campaigns, malicious websites, illicit programmes, brutal force attack, access through RDP ports among others.

In recent years groups have emerged specializing in NAS devices, among them is Synology, the fact that the NAS is connected directly to the Internet and centralize the storage of data made it the main target of attacks.

After the ransomware invades the operating system, it can move laterally changing backup routines and access computers with more privileges. The criminals’ target is always to take away all alternatives of restoring the system without a decryption key that is under the group’s power.

For this reason, backups are their main targets, and the groups use psychological pressure to make the victim see no other way out but to pay the ransom.

A ransom note is left on the desktop, in it the group directs the victim to contact the group through the .TOR browser, this note contains numerous threats should the victim choose to make the payment.

But remember that the biggest damage in these cases are the financial ones, the company may stop for weeks because of the data encryption. In view of this, it is necessary to know alternative solutions to paying the ransom, and the best of them is data recovery that can be done by a specialized company such as Digital Recovery.

Recover Synology NAS Encrypted by Ransomware

Digital Recovery has been operating in the data recovery market for over 23 years and has the necessary experience to act in the most complex cases of data loss.

We have full knowledge of the operation of NAS, DAS and SAN systems. Thus, we can act in data recovery at any RAID level that it is using.

Our greatest specialty is the development of technologies suitable for data recovery. The Tracer is the most advanced technology we possess, with which we can recover files encrypted by ransomware stored on any device.

Our processes are unique and customized, they adapt to the needs of each client, all processes have been developed based on the General Data Protection Regulation (GDPR).

We offer remote recovery in cases where it is not possible to send the affected media. This enables us to reduce the process time considerably.

To ensure the confidentiality of our client’s information we have a confidentiality agreement (NDA) with which the client is assured that no information about the process will be disclosed.

Our specialists are able to meet your needs, contact us and start recovering your files.

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Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.