If your files have been encrypted, we accept the challenge of analyzing your case.

TellYouThePass Ransomware

The TellYouThePass ransomware is a Trojan written in the Java and .Net languages, but in more recent attacks the Go language has been used.

The common form of invasion used by the group is through email attachments, usually as Microsoft Word files.

After the file is downloaded, the ransomware is installed and preparations for encryption are initiated. All programs that could prevent encryption are disabled and after that, encryption is started.

After making the files inaccessible by encryption, the ‘.locked’ extension is added to the files. TellYouThePass targets large files such as: media, images, databases, PDFs, Word documents, and others.

Upon completion of encryption an HTML file called ‘README.html’ is created and opened in a web browser.

Inside the file a ransom note is left, in it the criminals explain that the victim’s files were encrypted in RSA-1024 and AES-256, and that the way to get the files back is by paying the ransom.

Which is not true, because, there are companies like Digital Recovery that are able to recover files encrypted by ransomware even without the decryption key.

In that ransom note the email address of the group is left for the victim to contact the group, this is another tactic used by criminals to pressure the victim to pay the ransom.

It is important to stress that there is no guarantee that the decryption key will be released after the payment of the ransom, the victim needs to trust only the word of the criminal. All government authorities completely discourage paying the ransom.

TellYouThePass Ransomware

Recover Files Encrypted by TellYouThePass Ransomware

Digital Recovery specialises in the recovery of data encrypted by ransomware of any length and on any storage device, whether HDDs, SSDs, Databases, Virtual Machines, Storages, RAID systems and others.

All our processes are exclusive and have been developed by our experts. All of them are in accordance with the General Data Protection Regulation (GDPR).

We have technology to remotely recover data from anywhere in the world, in a totally controlled and safe environment.

All information about the projects is confidential, we provide the confidentiality agreement (NDA) to ensure this.

In cases of high urgency, we create the recovery in emergency mode, in which our labs work 24×7 so that the recovery is made in the fastest possible way.

Contact our experts and start the recovery process now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.
Ransomware is designed to go unnoticed, so it can disable all system defences without being noticed and start the process of encrypting files. Even if ransomware goes unnoticed by the system, it can be noticed by the user, as it uses system resources to perform the encryption, which can slow down the system. Ransomware also changes file extensions. So look out for these signs: slowing down the system and adding extensions to files. To find out more, talk to our experts.
Yes, this is possible. You can restart the computer in safe mode, which will limit the action of the ransomware since the system resources will be locked. You can also disconnect the computer from the Internet, which can interrupt the hackers’ connection to your system, it should be noted that there are ransomwares that work even without being connected to the Internet. You can also run diagnostics to identify threats with your antivirus software, the vast majority of antivirus software have this function. But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and the hackers could not restore the files, even with the decryption key. In these cases, only a data recovery company, such as Digital Recovery, can recover the files. To find out more, talk to our experts.
Yes, the attacks mainly take place on holidays and weekends, in the early hours of the morning. These days are chosen because there are not many active users on the system, making it impossible to discover the attack before the encryption is complete. To find out more, talk to our experts.
The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman] -2048 and AES [Advanced Encryption Standard] encryption. To find out more, talk to our experts.
First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid. The first thing to do is to inform the authorities about the attack. Governments have specialised cybercrime departments that will investigate the attack. Next, check if your backups have been affected, if so, only a specialist data recovery company can recover your files, this is the next step. Contact Digital Recovery who will assist you in the full recovery of your files. To find out more, talk to our experts.
After contacting us and sending the affected media, we will diagnose the device to verify the extent of the damage caused by the ransomware, which will allow us to predict the duration of the process and provide the client with a budget. Once the budget is approved by the client, we begin the recovery process, for which we have proprietary software that can, with the help of our specialists, reconstruct the data. If the client opts for remote recovery, instead of sending us the media, they will send the encrypted files to a virtual environment, totally secure, so that we can access them. At the end of the process, we will perform a double check so that the customer can verify the integrity of the recovered files. Payment is only made once the files have been delivered and validated by the client. To find out more, talk to our experts.
Redação Digital Recovery
Redação Digital Recovery
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