Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Hotarus Ransomware

Hotarus ransomware lists among the most profitable ransomware of 2021, Hotarus made an attack on Ecuador’s largest private bank and, claimed to have stolen numerous bank customer files.

The group released 6,500 personal files of the bank’s customers, such as user login, passwords, card numbers. Although the bank claimed that the attack did not hit its internal system, but a partner marketing company.

But this does not seem to be real, as the leaked files were under the care of the bank. The group claimed that they broke into the marketing company’s system, but found loopholes in their system that led to the bank’s servers, and they took advantage of that loophole by stealing and encrypting as many files as possible.

This attack is a clear, practical example of how ransomware behaves once a company’s system has been hacked. Ransomware moves laterally in search of files most valuable to the company, especially on integrated systems.

And that is why it is vital to protect a company’s internal networks, such as segmentation. The segmentation serves so that each computer is independent, if a computer is attacked the ransomware will be isolated on that computer, encrypting only the files contained therein.

This strategy narrows the ransomware’s field of action, reducing the chances of further damage to the company.

Segmentation is extremely important when talking about online backups, ransomware has developed to identify and encrypt all the files in the backup. Therefore, the backup needs to be isolated from the rest of the company’s network.

The best option is for the backup to be stored Offline, there are numerous Magnetic Tape options for this purpose.

Hotarus Ransomware

Recover Files Encrypted by Hotarus Ransomware

Recovery of data encrypted by ransomware is the specialty of Digital Recovery, for more than two decades we have developed unique technologies for this purpose.

Our processes are made by the best specialists in the field of data recovery, from the first contact until the validation of the recovered files the customer will be accompanied by an expert.

At the beginning of the process, a feedback routine is established so that the client is aware of all the processes.

Our solutions are exclusive and comply with the General Data Protection Regulation (GDPR) and the confidentiality agreement (NDA).

We believe that in any scenario of data loss by ransomware recovery can be attempted.

Tracer, our proprietary technology, has been successful at recovering data from virtually any data storage device, be it HDDs, SSDs, Databases, Storages, RAID Systems, Virtual Machines and others.

We are at the forefront of recovering data encrypted by ransomware.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.
Ransomware is designed to go unnoticed, so it can disable all system defences without being noticed and start the process of encrypting files. Even if ransomware goes unnoticed by the system, it can be noticed by the user, as it uses system resources to perform the encryption, which can slow down the system. Ransomware also changes file extensions. So look out for these signs: slowing down the system and adding extensions to files. To find out more, talk to our experts.
Yes, this is possible. You can restart the computer in safe mode, which will limit the action of the ransomware since the system resources will be locked. You can also disconnect the computer from the Internet, which can interrupt the hackers’ connection to your system, it should be noted that there are ransomwares that work even without being connected to the Internet. You can also run diagnostics to identify threats with your antivirus software, the vast majority of antivirus software have this function. But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and the hackers could not restore the files, even with the decryption key. In these cases, only a data recovery company, such as Digital Recovery, can recover the files. To find out more, talk to our experts.
Yes, the attacks mainly take place on holidays and weekends, in the early hours of the morning. These days are chosen because there are not many active users on the system, making it impossible to discover the attack before the encryption is complete. To find out more, talk to our experts.
The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman] -2048 and AES [Advanced Encryption Standard] encryption. To find out more, talk to our experts.
First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid. The first thing to do is to inform the authorities about the attack. Governments have specialised cybercrime departments that will investigate the attack. Next, check if your backups have been affected, if so, only a specialist data recovery company can recover your files, this is the next step. Contact Digital Recovery who will assist you in the full recovery of your files. To find out more, talk to our experts.
After contacting us and sending the affected media, we will diagnose the device to verify the extent of the damage caused by the ransomware, which will allow us to predict the duration of the process and provide the client with a budget. Once the budget is approved by the client, we begin the recovery process, for which we have proprietary software that can, with the help of our specialists, reconstruct the data. If the client opts for remote recovery, instead of sending us the media, they will send the encrypted files to a virtual environment, totally secure, so that we can access them. At the end of the process, we will perform a double check so that the customer can verify the integrity of the recovered files. Payment is only made once the files have been delivered and validated by the client. To find out more, talk to our experts.
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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is made up of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as informing about our ability to act in the most complex scenarios of data loss.
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