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Decrypt Veeam
Veeam is one of the market leaders in cloud data management and backup solutions. It offers products that enable the backup, recovery and management of virtual, physical and cloud data. The robustness and versatility of these solutions have been recognised by companies all over the world.
However, one of the main attacks that companies try to avoid is the encryption of their backup. If backups are compromised, this can significantly limit an organisation’s ability to recover after an attack.
Attackers can target backup systems like Veeam in a number of ways. They can exploit potential vulnerabilities in the software to gain access and deploy ransomware. Social engineering techniques, such as phishing, are also common to obtain credentials and access backups. In addition, poorly configured backups or those stored in easily accessible locations can be easy targets for ransomware.
To protect Veeam backups from ransomware, it is essential to implement a number of technical measures and best practices. Keeping Veeam software up to date is crucial to ensure that all known vulnerabilities are patched.
Backups, meanwhile, should be stored in isolated locations, preferably disconnected from the main network to prevent direct access. Implementing multi-factor authentication for the Veeam system can guarantee an extra layer of security. In addition, it is vital to monitor and check backups regularly to ensure that they are not compromised and are ready to be used in the event of a recovery.
But even with all these precautions, ransomware can still reach the Veeam backup, and if this happens, the help of a company specialising in data recovery is necessary. However, the data recovery company must have the ability to decrypt ransomware, Digital Recovery is capable of this.
Why Digital Recovery?
Digital Recovery has been working in data recovery for more than 20 years. A fundamental part of our business is the development of data recovery technologies, which has led us to develop a technology capable of decrypting ransomware.
Our solutions cover the vast majority of storage devices such as: HDDs, SSDs, databases, servers, RAID systems, storages (NAS, DAS, SAN), virtual machines and others.
All our solutions have been developed on the basis of the General Data Protection Regulation (GDPR) to guarantee the confidentiality and protection of all recovered data. And to further solidify our reliability, we provide all our clients with a non-disclosure agreement (NDA), so that any information about the recovery process is kept confidential.
We can decrypt ransomware files remotely, especially in backups such as Veeam. For cases where speed is of the essence, we develop emergency recovery, in which case our labs operate with 24×7 availability.
Contact us and speak to one of our experts, who will help you through the whole process of decrypting Veeam.
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What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
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Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
How can a Veeam backup be encrypted by ransomware?
A Veeam backup can be encrypted by ransomware if the system where the backups are stored is compromised. This can happen if access credentials are exposed, if there are unpatched security vulnerabilities, or if the ransomware is able to propagate through the network until it reaches the backup repositories.
Is there any way to protect Veeam backups from ransomware?
Yes, there are several strategies for protecting Veeam backups against ransomware:
- Implement the 3-2-1 Backup Rule, which suggests keeping three copies of data on two different types of media, with one copy stored off-site.
- Use immutable backup repositories, where backups cannot be changed or deleted during a certain period.
- Keep the Veeam software and operating system up to date with the latest security patches.
- Restrict access to backup repositories, using the principle of least privilege.
Carry out regular recovery tests to ensure that backups are working correctly.
What to do if Veeam backups are encrypted by ransomware?
If Veeam backups are encrypted by ransomware, the following steps can be taken:
- Isolate the affected systems to prevent the spread of the ransomware.
- Assess the scope of the attack and identify the ransomware variant, if possible.
- Contact cyber security professionals and, if necessary, local authorities.
- Check for unaffected backup copies or backup snapshots that can be used for restoration.
- Assess the possibility of decryption with a company specialising in data recovery.
- Follow the organisation’s incident response plan, which should include disaster recovery procedures.
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What you need to know
Which VMs can be recovered?
We have a thorough knowledge of the main virtual machines on the market, as well as exclusive technologies that enable us to recover data regardless of the reason for the data loss.
Our technologies allow us to recover data from the following virtual machines:
- Microsoft Hyper-V
- Oracle VirtualBox
- VMware
- XenServer
- RedHat VM
- Citrix
- Acropolis
- Microsoft Virtual PC
- QEMU
How much does it cost to recover virtual machines encrypted by ransomware?
It is not possible to establish a price without first diagnosing the affected virtual machine. We can carry out an in-depth diagnosis within the first 24 hours, after which we will provide you with a quote.
It’s worth remembering that payment is only made after the recovery process has been finalised and after the client has checked the recovered files themselves.
