Recovery of files affected by Prolock Ransomware
We can recover data encrypted by most ransomware extensions on any storage device
Decrypt Prolock ransomware files
Our bespoke solutions have made it possible to recover Prolock encrypted files.
In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.
In numerous instances, despite paying the ransom, the Prolock criminals do not provide the decryption key, leaving the victim without any recourse.
Digital Recovery offers solutions that can decrypt files impacted by Prolock ransomware. Our recovery projects have yielded impressive results.
Why Digital Recovery?
Having amassed over 23 years of experience, we have garnered a vast array of contented clients from across the globe. Our solutions can be executed remotely in most cases, and we offer multilingual support.
As Prolock ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our specialists are highly qualified and equipped with the latest technologies available in the data recovery market. The most significant of these is TRACER, our proprietary technology that has delivered outstanding results in decrypting Prolock ransomware files.
We offer an advanced diagnosis that will allow us to understand the dimension of the attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security for our customers. Moreover, we offer a confidentiality agreement (NDA) written by our legal department. However, if you prefer to provide an NDA composed by your own company, we are open to reviewing and accepting it, if necessary.
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Soon after a new wave of LockBit 2.0 ransomware attacks, many companies saw their business come to a standstill because of data locked out of encryption. Here is a case of decryption for one of them.
We received a contact from a company that said it had suffered an attack and was unable to continue its activities. When they arrived at their offices after the weekend, they realised that a large part of their data was inaccessible.
One of the largest River Logistics companies in Latin America contacted us to decrypt files after a Quantum Ransomware attack.
There has been a wave of attacks by the Quantum group targeting several different companies. Small, medium and large companies have been targeted. In this case a large Fluvial logistics company in Argentina was the victim.
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
We can only retrieve Prolock ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt Prolock ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.
How much does the process to decrypt Prolock ransomware cost?
Determining the price of the Prolock ransomware recovery process before the initial diagnosis is not feasible. Only after analysing the extent of the damage caused by the ransomware and evaluating the possibility of decryption can the cost of the recovery process be determined.
Following the initial diagnosis, we provide a commercial proposal for the recovery process, which is only initiated after the proposal has been accepted. In most cases, payment is made only after the customer has validated the recovered files through a remote session.
This ensures that our customers are fully satisfied with the results of the recovery process before making any payment, thereby providing peace of mind and a high level of customer satisfaction.
Is negotiating with Prolock hackers a good option?
Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.
We recommend that the victim should not contact the Prolock group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.
Latest insights from our experts
What you need to know
To prevent Prolock ransomware attacks, it is important to have a comprehensive cybersecurity framework in place. However, there are some additional key points that you should keep in mind:
- Organisation: Keep documentation of your IT systems and maintain an inventory of all networks and computers. Establish clear rules for new employees on the installation and use of software programmes on company computers.
- Strong Passwords: Use strong passwords with at least 8 characters, including special characters, and avoid using the same password for multiple accounts.
- Security Solutions: Install a reliable antivirus software and ensure that all software programmes, especially the operating system, are kept up to date. In addition to antivirus software, also consider installing a firewall and endpoint protection to provide comprehensive security.
- Beware of Suspicious Emails: Email is a common method used by hackers to infiltrate systems. Train employees to recognise and avoid downloading attachments from unknown senders.
- Efficient Backup Policies: Backups are crucial in the event of a ransomware attack, but many companies fail to create an effective backup plan. The recommended backup structure is 3x2x1, which means having 3 backups, 2 online and 1 offline, and regularly updating them.
- Beware of Unofficial Programmes: Avoid downloading unofficial, free versions of software programmes like Windows or Office, as they may be infected with malware. Invest in official software programmes, as they are a good long-term investment and are also more secure.
There are several strategies employed by criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Prolock ransomware camouflages itself in the system so as not to be detected by defence systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realising it, downloads the Prolock ransomware into the system.
Is there any behaviour of my server that I can analyse to know if I am being attacked by Prolock Ransomware?
Yes, there are several behaviours of your server that you can analyse to determine if you are being attacked by Prolock ransomware:
- High resource usage: If your server’s processing, memory, and disk usage are significantly higher than usual, it could indicate that ransomware is actively encrypting files or exfiltrating data.
- Changes in file extensions: Prolock Ransomware often renames files with a new extension, such as .encrypted or .locked. If you notice such changes, it may be a sign that your server has been attacked.
- Unusual network traffic: Prolock Ransomware needs to communicate with its command and control (C&C) server to receive instructions and report back on its progress. Analysing network traffic for unusual connections or data transfers can help you identify potential ransomware activity.
- Suspicious login attempts: Prolock Ransomware attackers often gain access to a server through phishing emails or brute force attacks on weak passwords. Monitoring your server’s login attempts and blocking suspicious activity can help prevent ransomware attacks.
- Unusual system modifications: Prolock Ransomware may make modifications to your server’s operating system or file system to carry out its attack. Keep an eye out for any changes to system files, registry entries, or other critical components.
By analysing these behaviours, you can potentially detect and prevent a Prolock ransomware attack on your server. It’s important to stay vigilant and implement security measures to protect against ransomware and other cyber threats.
If you are the victim of a Prolock ransomware attack and you do not pay the ransom demanded by the hackers, several things could happen:
- Your data remains encrypted: If your files are encrypted by the Prolock ransomware, they will remain inaccessible until the encryption is removed. Without the decryption key provided by the attackers, you may be unable to access your data.
- The attackers may delete your files: Some Prolock ransomware attackers may threaten to delete your files if you do not pay the ransom within a certain timeframe. If you refuse to pay and the attackers follow through on their threat, you may lose all of your data.
- The attackers may leak your data: In some cases, the attackers may use a double-extortion tactic, in which they not only encrypt your files but also steal them and threaten to release them publicly if you do not pay the ransom. If you refuse to pay and the attackers follow through on their threat, your data may be released to the public or sold on the dark web.
Paying the ransom is not recommended, as it incentivizes attackers to continue their criminal activities and there is no guarantee that they will provide you with the decryption key or honor their promises. Instead, it’s important to take steps to prevent Prolock ransomware attacks, such as implementing strong cybersecurity measures, regularly backing up your data, and educating yourself and your employees about potential attack vectors.