It is possible for us to retrieve data that has been encrypted by a wide range of ransomware file extensions on any type of storage device
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Decrypt Prolock ransomware files
Our bespoke solutions have made it possible to recover Prolock encrypted files.
In recent years, Prolock ransomware attacks have emerged as a prominent and highly detrimental form of cyber attack. The number of companies that have experienced complete encryption of their data as a result of these attacks has risen significantly and alarmingly.
In recent times, Prolock ransomware attacks have surfaced as a major and highly damaging type of cyber attack. The quantity of corporations that have undergone complete encryption of their data following such attacks has escalated considerably and is a cause for concern.
When faced with such a calamitous event, the options available are limited, particularly if backups have been compromised or are not current. The count of companies that have ceased operations due to the encryption of their data has reached a staggering level.
In many cases, even after payment of the ransom, the decryption key is not sent by the Prolock criminals, and in these cases there is no higher authority to turn to.
Digital Recovery has introduced solutions that can successfully decrypt files that have been affected by Prolock ransomware. Our track record of recovery projects is impressive and reliable.
Why Digital Recovery?
Having over 23 years of expertise, we have amassed contented clients globally. Our solutions can be operated remotely in most cases, and our support staff is proficient in multiple languages.
With the surge of Prolock ransomware attacks worldwide, we specialise in decrypting ransomware. We have devised a distinct solution that can be utilised for the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and many other applications.
Our experts possess exceptional qualifications and are equipped with the latest data recovery technologies, including our proprietary technology, TRACER, which has produced remarkable outcomes in decrypting Prolock ransomware files.
We offer an advanced diagnosis that will allow us to understand the dimension of the attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security for our customers. Moreover, we offer a confidentiality agreement (NDA) written by our legal department. However, if you prefer to provide an NDA composed by your own company, we are open to reviewing and accepting it, if necessary.
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Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
How are Prolock ransomware files recovered?
The recovery of Prolock ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases. This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Only a handful of companies across the globe possess the capability to decrypt Prolock ransomware files, and as a result, information on this possibility is limited. In fact, many people believe that recovery is impossible, owing to the lack of knowledge and incorrect information circulating online.
Nonetheless, there are reputable companies, like Digital Recovery, that have developed reliable solutions for decrypting Prolock ransomware files. However, due to the confidential nature of such operations, formal testimonials are often hard to come by.
Considering all these factors, it is crucial to seek out reputable companies with several years of experience in the data recovery industry. These companies should provide expert assistance from the initial contact, enabling customers to communicate with professionals who can address their concerns and provide appropriate solutions.
How much does the process to decrypt Prolock ransomware cost?
Determining the price of the Prolock ransomware recovery process before the initial diagnosis is not feasible. Only after analysing the extent of the damage caused by the ransomware and evaluating the possibility of decryption can the cost of the recovery process be determined.
Following the initial diagnosis, we provide a commercial proposal for the recovery process, which is only initiated after the proposal has been accepted. In most cases, payment is made only after the customer has validated the recovered files through a remote session.
This ensures that our customers are fully satisfied with the results of the recovery process before making any payment, thereby providing peace of mind and a high level of customer satisfaction.
Is negotiating with Prolock hackers a good option?
Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.
We recommend that the victim should not contact the Prolock group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.
Latest insights from our experts
Khonsari Ransomware
The Khonsari ransomware was the first group to exploit known Apache Log4j vulnerabilities (CVE-2021-44228 and CVE-2021-45046), the group has focused its attacks on Windows servers that
Quantum Ransomware
Quantum Ransomware is one of the newer malware in activity, there are already some reports of attacks done by it. A bit different from the
Makop Ransomware
The Makop ransomware has grown through its affiliate programme, RaaS (Ransomware as a Service), a tactic that aims to find partners to carry out attacks
What you need to know
How to prevent a Prolock ransomware attack?
Preventing a Prolock ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organisation – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programmes on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programmes up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programmes – There are numerous paid programmes that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programmes demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by Prolock hackers to break into environments?
There are several strategies employed by criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Prolock ransomware camouflages itself in the system so as not to be detected by defence systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realising it, downloads the Prolock ransomware into the system.
Is there any behaviour of my server that I can analyse to know if I am being attacked by Prolock Ransomware?
Yes, there are several behaviours of your server that you can analyse to determine if you are being attacked by Prolock ransomware:
- High resource usage: If your server’s processing, memory, and disk usage are significantly higher than usual, it could indicate that ransomware is actively encrypting files or exfiltrating data.
- Changes in file extensions: Prolock Ransomware often renames files with a new extension, such as .encrypted or .locked. If you notice such changes, it may be a sign that your server has been attacked.
- Unusual network traffic: Prolock Ransomware needs to communicate with its command and control (C&C) server to receive instructions and report back on its progress. Analysing network traffic for unusual connections or data transfers can help you identify potential ransomware activity.
- Suspicious login attempts: Prolock Ransomware attackers often gain access to a server through phishing emails or brute force attacks on weak passwords. Monitoring your server’s login attempts and blocking suspicious activity can help prevent ransomware attacks.
- Unusual system modifications: Prolock Ransomware may make modifications to your server’s operating system or file system to carry out its attack. Keep an eye out for any changes to system files, registry entries, or other critical components.
By analysing these behaviours, you can potentially detect and prevent a Prolock ransomware attack on your server. It’s important to stay vigilant and implement security measures to protect against ransomware and other cyber threats.
What happens if I don't pay the Prolock ransom?
If you are the victim of a Prolock ransomware attack and you do not pay the ransom demanded by the hackers, several things could happen:
- Your data remains encrypted: If your files are encrypted by the Prolock ransomware, they will remain inaccessible until the encryption is removed. Without the decryption key provided by the attackers, you may be unable to access your data.
- The attackers may delete your files: Some Prolock ransomware attackers may threaten to delete your files if you do not pay the ransom within a certain timeframe. If you refuse to pay and the attackers follow through on their threat, you may lose all of your data.
- The attackers may leak your data: In some cases, the attackers may use a double-extortion tactic, in which they not only encrypt your files but also steal them and threaten to release them publicly if you do not pay the ransom. If you refuse to pay and the attackers follow through on their threat, your data may be released to the public or sold on the dark web.
Paying the ransom is not recommended, as it incentivizes attackers to continue their criminal activities and there is no guarantee that they will provide you with the decryption key or honor their promises. Instead, it’s important to take steps to prevent Prolock ransomware attacks, such as implementing strong cybersecurity measures, regularly backing up your data, and educating yourself and your employees about potential attack vectors.
