Recovery of files affected by Locky Ransomware
We retrieve data that has been encrypted by the majority of ransomware file extensions on any type of storage device
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Decrypt Locky ransomware files
By utilising our distinctive methods, the restoration of Locky encrypted files has become a feasible prospect.
When faced with such a catastrophic situation, there is often little that can be done, particularly if backups have been compromised or are not current. It is staggering to note the quantity of companies that have been forced to cease operations after having their data encrypted.
In many cases, even after payment of the ransom, the decryption key is not sent by the Locky criminals, and in these cases there is no higher authority to turn to.
Digital Recovery offers solutions that can decrypt files impacted by Locky ransomware. Our recovery projects have yielded impressive results.
Why Digital Recovery?
Having amassed over 23 years of experience, we have garnered a vast array of contented clients from across the globe. Our solutions can be executed remotely in most cases, and we offer multilingual support.
With the increase of Locky ransomware attacks around the world, we specialise in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our specialists are highly qualified and equipped with the latest technologies available in the data recovery market. The most significant of these is TRACER, our proprietary technology that has delivered outstanding results in decrypting Locky ransomware files.
We offer an advanced diagnostic service that allows us to determine the scale of the attack. This initial assessment can be performed within the first 24 working hours from the time we receive the samples. Following this, we present a commercial agreement, and upon acceptance, we commence the process of decrypting the files.
All our solutions are GDPR-compliant, ensuring total security for our customers. We also provide a confidentiality agreement (NDA) that has been drafted by our legal team. However, if you prefer to provide an NDA prepared by your own organisation, we are willing to review and accept it, if necessary.
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Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
The recovery of Locky ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases. This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Only a handful of companies across the globe possess the capability to decrypt Locky ransomware files, and as a result, information on this possibility is limited. In fact, many people believe that recovery is impossible, owing to the lack of knowledge and incorrect information circulating online.
Nonetheless, there are reputable companies, like Digital Recovery, that have developed reliable solutions for decrypting Locky ransomware files. However, due to the confidential nature of such operations, formal testimonials are often hard to come by.
Considering all these factors, it is crucial to seek out reputable companies with several years of experience in the data recovery industry. These companies should provide expert assistance from the initial contact, enabling customers to communicate with professionals who can address their concerns and provide appropriate solutions.
How much does the process to decrypt Locky ransomware cost?
The cost to decrypt Locky ransomware can vary depending on the severity of the attack and the complexity of the decryption process. The cost may also depend on the version of Locky ransomware and the specific files that need to be decrypted. This can only be determined once the extent of damage caused by the ransomware has been analysed and the possibility of decryption has been evaluated.
It’s important to note that there is no guarantee that decryption will be successful, and some files may be permanently lost or corrupted. Therefore, it’s important to find a company that doesn’t ask the full amount of the project upfront. It’s best to consult with a reputable data recovery company to get an accurate estimate of the cost for your particular situation.
Is negotiating with Locky hackers a good option?
Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.
We recommend that the victim should not contact the Locky group, but contact professionals in this field, so that, accompanied by an expert, they can analyse the data and verify the possibilities of recovery.
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What you need to know
How to prevent a Locky ransomware attack?
Locky Ransomware attacks are becoming increasingly common and can have devastating effects on businesses and individuals alike. Here are some steps you can take to help prevent a ransomware attack:
- Keep your software up to date: Make sure your operating system, web browser, and other software are all up to date with the latest security patches. Many ransomware attacks exploit vulnerabilities in older software versions.
- Use strong passwords: Use long, complex passwords and two-factor authentication to protect your accounts from unauthorised access. Avoid using the same password for multiple accounts.
- Be cautious of suspicious emails: Phishing emails are a common way for ransomware to infiltrate systems. Be wary of emails from unknown senders or emails that contain unexpected attachments or links.
- Back up your data: Regularly back up your important files to an external hard drive or cloud storage service. This can help you restore your data in case of a ransomware attack.
- Install antivirus software: Install reputable antivirus software on your computer and keep it up to date. Antivirus software can detect and prevent many types of malware, including ransomware.
- Limit access to sensitive information: Limit access to sensitive information only to those who need it. This can help reduce the risk of accidental exposure or intentional theft.
- Train employees: Educate your employees about ransomware and how to avoid it. Teach them to be cautious of suspicious emails and to report any potential security threats to IT.
By following these steps, you can help reduce the risk of a Locky ransomware attack and protect your data and systems.
What is the most common means of access used by Locky hackers to break into environments?
There are several strategies employed by criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Locky ransomware camouflages itself in the system so as not to be detected by defence systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realising it, downloads the Locky ransomware into the system.
Is there any behaviour of my server that I can analyse to know if I am being attacked by Locky Ransomware?
Yes, there are several behaviours of your server that you can analyse to determine if you are being attacked by Locky ransomware:
- High resource usage: If your server’s processing, memory, and disk usage are significantly higher than usual, it could indicate that ransomware is actively encrypting files or exfiltrating data.
- Changes in file extensions: Locky Ransomware often renames files with a new extension, such as .encrypted or .locked. If you notice such changes, it may be a sign that your server has been attacked.
- Unusual network traffic: Locky Ransomware needs to communicate with its command and control (C&C) server to receive instructions and report back on its progress. Analysing network traffic for unusual connections or data transfers can help you identify potential ransomware activity.
- Suspicious login attempts: Locky Ransomware attackers often gain access to a server through phishing emails or brute force attacks on weak passwords. Monitoring your server’s login attempts and blocking suspicious activity can help prevent ransomware attacks.
- Unusual system modifications: Locky Ransomware may make modifications to your server’s operating system or file system to carry out its attack. Keep an eye out for any changes to system files, registry entries, or other critical components.
By analysing these behaviours, you can potentially detect and prevent a Locky ransomware attack on your server. It’s important to stay vigilant and implement security measures to protect against ransomware and other cyber threats.
What happens if I don't pay the Locky ransom?
If your machine is affected by Locky ransomware, your data will be inaccessible until the encryption is removed. Unfortunately, removing the encryption typically requires formatting the affected machine, which will result in the loss of all stored data.
However, some ransomware attackers also use the double extortion tactic, which involves copying and extracting all files from the affected machine and then encrypting the original data. In such cases, the attackers may post the stolen files on their website or Dark Web forums while keeping the original data encrypted on the affected machine. In such scenarios, formatting the device will not recover the original data, and the only way to retrieve the stolen files may be to pay the ransom or seek professional help.
