We can recover data encrypted by most ransomware extensions on any storage device
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Decrypt Locky ransomware files
Our bespoke solutions have made it possible to recover Locky encrypted files.
Locky Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. There has been an unprecedented increase in the numbers of companies that have had their data completely encrypted following an attack.
In recent times, Locky ransomware attacks have surfaced as a major and highly damaging type of cyber attack. The quantity of corporations that have undergone complete encryption of their data following such attacks has escalated considerably and is a cause for concern.
When faced with such a calamitous event, the options available are limited, particularly if backups have been compromised or are not current. The count of companies that have ceased operations due to the encryption of their data has reached a staggering level.
In many cases, even after payment of the ransom, the decryption key is not sent by the Locky criminals, and in these cases there is no higher authority to turn to.
Digital Recovery offers solutions that can decrypt files impacted by Locky ransomware. Our recovery projects have yielded impressive results.
Why Digital Recovery?
With more than 23 years of experience, we have accumulated satisfied customers around the world. We can run most of our solutions remotely, and we have multilingual support.
As Locky ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our specialists are highly qualified and equipped with the latest technologies available in the data recovery market. The most significant of these is TRACER, our proprietary technology that has delivered outstanding results in decrypting Locky ransomware files.
We offer an advanced diagnostic service that allows us to determine the scale of the attack. This initial assessment can be performed within the first 24 working hours from the time we receive the samples. Following this, we present a commercial agreement, and upon acceptance, we commence the process of decrypting the files.
All our solutions are GDPR-compliant, ensuring total security for our customers. We also provide a confidentiality agreement (NDA) that has been drafted by our legal team. However, if you prefer to provide an NDA prepared by your own organisation, we are willing to review and accept it, if necessary.
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Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
How are Locky ransomware files recovered?
We can only retrieve Locky ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Choosing a company to decrypt your data affected by Locky requires careful consideration and research. Here are some tips to help you make an informed decision:
- Look for a reputable company: Choose a company that has a good reputation for data recovery and decryption services. Read online reviews and testimonials to get an idea of their quality of service.
- Check for certifications: Make sure the company you choose is certified in data recovery and decryption. This will give you confidence in their ability to handle your data securely.
- Consider the cost: Decryption services can be expensive, so it’s important to compare prices between different companies. However, don’t make cost your only deciding factor as the cheapest option may not always be the best.
- Look for experience: Choose a company that has experience in decrypting data similar to yours. This will increase the likelihood of a successful decryption.
- Ask about their data security measures: Make sure the company has strong data security measures in place to protect your sensitive data.
By following these tips, you can choose Digital Recovery as the company to decrypt your data and recover your important files.
How much does the process to decrypt Locky ransomware cost?
Determining the price of the Locky ransomware recovery process before the initial diagnosis is not feasible. Only after analysing the extent of the damage caused by the ransomware and evaluating the possibility of decryption can the cost of the recovery process be determined.
Following the initial diagnosis, we provide a commercial proposal for the recovery process, which is only initiated after the proposal has been accepted. In most cases, payment is made only after the customer has validated the recovered files through a remote session.
This ensures that our customers are fully satisfied with the results of the recovery process before making any payment, thereby providing peace of mind and a high level of customer satisfaction.
Is negotiating with Locky hackers a good option?
No, negotiating with hackers is generally not a good option. When you negotiate with Locky hackers, you are essentially agreeing to their demands and supporting their criminal activities. This can encourage them to continue their illegal activities and target other victims.
Moreover, there is no guarantee that the hacker will actually release your data or decrypt your files, even if you pay the ransom. In some cases, Locky may take the money and still refuse to provide the decryption key or release the data.
Additionally, paying the ransom can also lead to other negative consequences. It can put your personal information and sensitive data at risk, as the hacker may have gained access to your system and stolen additional information. It can also lead to legal and ethical issues, as paying the ransom is considered to be supporting criminal activities.
Therefore, it is generally recommended to not negotiate or pay the ransom to hackers. Instead, victims should report the attack to law enforcement and seek the assistance of a reputable data recovery to retrieve their data and strengthen their security measures to prevent future attacks.
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What you need to know
How to prevent a Locky ransomware attack?
Locky Ransomware attacks are becoming increasingly common and can have devastating effects on businesses and individuals alike. Here are some steps you can take to help prevent a ransomware attack:
- Keep your software up to date: Make sure your operating system, web browser, and other software are all up to date with the latest security patches. Many ransomware attacks exploit vulnerabilities in older software versions.
- Use strong passwords: Use long, complex passwords and two-factor authentication to protect your accounts from unauthorised access. Avoid using the same password for multiple accounts.
- Be cautious of suspicious emails: Phishing emails are a common way for ransomware to infiltrate systems. Be wary of emails from unknown senders or emails that contain unexpected attachments or links.
- Back up your data: Regularly back up your important files to an external hard drive or cloud storage service. This can help you restore your data in case of a ransomware attack.
- Install antivirus software: Install reputable antivirus software on your computer and keep it up to date. Antivirus software can detect and prevent many types of malware, including ransomware.
- Limit access to sensitive information: Limit access to sensitive information only to those who need it. This can help reduce the risk of accidental exposure or intentional theft.
- Train employees: Educate your employees about ransomware and how to avoid it. Teach them to be cautious of suspicious emails and to report any potential security threats to IT.
By following these steps, you can help reduce the risk of a Locky ransomware attack and protect your data and systems.
What is the most common means of access used by Locky hackers to break into environments?
Hackers use a variety of methods to infiltrate a victim’s system, including downloading infected files, malicious links, RDP attacks, phishing, and spam emails. Their goal is to gain access to the system undetected, and to achieve this, the Locky ransomware is often disguised to evade detection by security systems.
When it comes to tactics that rely on user action, hackers employ phishing techniques to trick unsuspecting victims into downloading Locky ransomware onto their systems without realising it.
Is there any behaviour of my server that I can analyse to know if I am being attacked by Locky Ransomware?
Suspicious behaviour such as high usage of processing, memory, and disk access should be thoroughly investigated to determine if a ransomware attack is in progress. Locky Ransomware typically exploits a machine’s own resources to carry out the encryption process and exfiltration of data. Detecting the attack can also be done by observing changes in file extensions, although this method is more complicated as the encryption process may have already started.
What happens if I don't pay the Locky ransom?
If you are the victim of a Locky ransomware attack and you do not pay the ransom demanded by the hackers, several things could happen:
- Your data remains encrypted: If your files are encrypted by the Locky ransomware, they will remain inaccessible until the encryption is removed. Without the decryption key provided by the attackers, you may be unable to access your data.
- The attackers may delete your files: Some Locky ransomware attackers may threaten to delete your files if you do not pay the ransom within a certain timeframe. If you refuse to pay and the attackers follow through on their threat, you may lose all of your data.
- The attackers may leak your data: In some cases, the attackers may use a double-extortion tactic, in which they not only encrypt your files but also steal them and threaten to release them publicly if you do not pay the ransom. If you refuse to pay and the attackers follow through on their threat, your data may be released to the public or sold on the dark web.
Paying the ransom is not recommended, as it incentivizes attackers to continue their criminal activities and there is no guarantee that they will provide you with the decryption key or honor their promises. Instead, it’s important to take steps to prevent Locky ransomware attacks, such as implementing strong cybersecurity measures, regularly backing up your data, and educating yourself and your employees about potential attack vectors.
