Recovery of files affected by Hello Ransomware

It is possible for us to retrieve data that has been encrypted by a wide range of ransomware file extensions on any type of storage device

Ransomware
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt Hello ransomware files

By utilising our distinctive methods, the restoration of Hello encrypted files has become a feasible prospect.

Our bespoke solutions have made it possible to recover Hello encrypted files. In recent years, Hello ransomware attacks have emerged as a prominent and highly detrimental form of cyber attack. The number of companies that have experienced complete encryption of their data as a result of these attacks has risen significantly and alarmingly. In recent times, Hello ransomware attacks have surfaced as a major and highly damaging type of cyber attack. The quantity of corporations that have undergone complete encryption of their data following such attacks has escalated considerably and is a cause for concern.

When faced with such a catastrophic situation, there is often little that can be done, particularly if backups have been compromised or are not current. It is staggering to note the quantity of companies that have been forced to cease operations after having their data encrypted.

In numerous instances, despite paying the ransom, the Hello criminals do not provide the decryption key, leaving the victim without any recourse.

Digital Recovery has introduced solutions that can successfully decrypt files that have been affected by Hello ransomware. Our track record of recovery projects is impressive and reliable.

Why Digital Recovery?

Having amassed over 23 years of experience, we have garnered a vast array of contented clients from across the globe. Our solutions can be executed remotely in most cases, and we offer multilingual support.

With the surge of Hello ransomware attacks worldwide, we specialise in decrypting ransomware. We have devised a distinct solution that can be utilised for the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and many other applications.

Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of Hello ransomware files.

We offer an advanced diagnostic service that allows us to determine the scale of the attack. This initial assessment can be performed within the first 24 working hours from the time we receive the samples. Following this, we present a commercial agreement, and upon acceptance, we commence the process of decrypting the files.

All our solutions are GDPR-compliant, ensuring total security for our customers. We also provide a confidentiality agreement (NDA) that has been drafted by our legal team. However, if you prefer to provide an NDA prepared by your own organisation, we are willing to review and accept it, if necessary.

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Answers from our experts

How are Hello ransomware files recovered?

We can only retrieve Hello ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.

How to choose a company to decrypt my data?

Few companies in the world are able to decrypt Hello ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.

And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.

Information about these processes and customers is confidential, so formal testimonials are scarce.

Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.

How much does the process to decrypt Hello ransomware cost?

It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Hello ransomware and analyse whether decryption will be possible or not.

After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.

Is negotiating with Hello hackers a good option?

Cybercriminals rely on victims to reach out to them in the initial stages of the attack. They often use threatening language in their ransom demands, putting victims under immense stress and pressure to comply with their demands.

At Digital Recovery, we advise victims not to engage with these criminals directly. Instead, we encourage them to seek professional assistance from experienced experts in this field. Our team will work with you to analyse the situation, assess the extent of the damage, and determine the chances of successful recovery from Hello.

Latest insights from our experts

What you need to know

To prevent Hello ransomware attacks, it is important to have a comprehensive cybersecurity framework in place. However, there are some additional key points that you should keep in mind:

  • Organisation: Keep documentation of your IT systems and maintain an inventory of all networks and computers. Establish clear rules for new employees on the installation and use of software programmes on company computers.
  • Strong Passwords: Use strong passwords with at least 8 characters, including special characters, and avoid using the same password for multiple accounts.
  • Security Solutions: Install a reliable antivirus software and ensure that all software programmes, especially the operating system, are kept up to date. In addition to antivirus software, also consider installing a firewall and endpoint protection to provide comprehensive security.
  • Beware of Suspicious Emails: Email is a common method used by hackers to infiltrate systems. Train employees to recognise and avoid downloading attachments from unknown senders.
  • Efficient Backup Policies: Backups are crucial in the event of a ransomware attack, but many companies fail to create an effective backup plan. The recommended backup structure is 3x2x1, which means having 3 backups, 2 online and 1 offline, and regularly updating them.
  • Beware of Unofficial Programmes: Avoid downloading unofficial, free versions of software programmes like Windows or Office, as they may be infected with malware. Invest in official software programmes, as they are a good long-term investment and are also more secure.

There are several strategies employed by criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.

All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Hello ransomware camouflages itself in the system so as not to be detected by defence systems.

In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realising it, downloads the Hello ransomware into the system.

High consumption of processing, memory and disk access are suspicious behaviours that need to be investigated thoroughly in order to assess whether an attack is underway.

The Hello ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.

It is also possible to detect the attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.

The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing so all stored data will be lost.

But in cases where the Hello  group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.