Recovery of files affected by GhostLocker Ransomware
We retrieve data that has been encrypted by the majority of ransomware file extensions on any type of storage device
WORLDWIDE SERVICES
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Decrypt GhostLocker ransomware files
By utilising our distinctive methods, the restoration of GhostLocker encrypted files has become a feasible prospect.
When faced with such a catastrophic situation, there is often little that can be done, particularly if backups have been compromised or are not current. It is staggering to note the quantity of companies that have been forced to cease operations after having their data encrypted.
In numerous instances, despite paying the ransom, the GhostLocker criminals do not provide the decryption key, leaving the victim without any recourse.
Digital Recovery comes to the market with solutions capable of decrypting files affected by GhostLocker ransomware. We have solid numbers in our recovery projects.
Why Digital Recovery?
Having over 23 years of expertise, we have amassed contented clients globally. Our solutions can be operated remotely in most cases, and our support staff is proficient in multiple languages.
As GhostLocker ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of GhostLocker ransomware files.
We offer an advanced diagnosis that enables us to comprehend the scope of the attack. This initial diagnosis can be completed within 24 business hours of receiving the samples. Subsequently, we provide a commercial agreement, which once accepted, initiates the file decryption process.
All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyse and accept it, if necessary.
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Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
The retrieval of GhostLocker ransomware files is feasible because of our unique, in-house technology that enables us to identify and reconstruct the encrypted files in numerous instances. This procedure necessitates a thorough understanding of the affected storage device; otherwise, the files may become corrupted, making recovery unfeasible. Our specialists possess in-depth knowledge of all the primary storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and many more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt GhostLocker ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.
How much does the process to decrypt GhostLocker ransomware cost?
Determining the price of the GhostLocker ransomware recovery process before the initial diagnosis is not feasible. Only after analysing the extent of the damage caused by the ransomware and evaluating the possibility of decryption can the cost of the recovery process be determined.
Following the initial diagnosis, we provide a commercial proposal for the recovery process, which is only initiated after the proposal has been accepted. In most cases, payment is made only after the customer has validated the recovered files through a remote session.
This ensures that our customers are fully satisfied with the results of the recovery process before making any payment, thereby providing peace of mind and a high level of customer satisfaction.
Is negotiating with GhostLocker hackers a good option?
No, negotiating with hackers is generally not a good option. When you negotiate with GhostLocker hackers, you are essentially agreeing to their demands and supporting their criminal activities. This can encourage them to continue their illegal activities and target other victims.
Moreover, there is no guarantee that the hacker will actually release your data or decrypt your files, even if you pay the ransom. In some cases, GhostLocker may take the money and still refuse to provide the decryption key or release the data.
Additionally, paying the ransom can also lead to other negative consequences. It can put your personal information and sensitive data at risk, as the hacker may have gained access to your system and stolen additional information. It can also lead to legal and ethical issues, as paying the ransom is considered to be supporting criminal activities.
Therefore, it is generally recommended to not negotiate or pay the ransom to hackers. Instead, victims should report the attack to law enforcement and seek the assistance of a reputable data recovery to retrieve their data and strengthen their security measures to prevent future attacks.
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What you need to know
How to prevent a GhostLocker ransomware attack?
Preventing a GhostLocker ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organisation – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programmes on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programmes up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programmes – There are numerous paid programmes that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programmes demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by GhostLocker hackers to break into environments?
Hackers use a variety of methods to infiltrate a victim’s system, including downloading infected files, malicious links, RDP attacks, phishing, and spam emails. Their goal is to gain access to the system undetected, and to achieve this, the GhostLocker ransomware is often disguised to evade detection by security systems.
When it comes to tactics that rely on user action, hackers employ phishing techniques to trick unsuspecting victims into downloading GhostLocker ransomware onto their systems without realising it.
Is there any behaviour of my server that I can analyse to know if I am being attacked by GhostLocker Ransomware?
High consumption of processing, memory and disk access are suspicious behaviours that need to be investigated thoroughly in order to assess whether an attack is underway.
The GhostLocker ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the GhostLocker ransom?
If you are the victim of a GhostLocker ransomware attack and you do not pay the ransom demanded by the hackers, several things could happen:
- Your data remains encrypted: If your files are encrypted by the GhostLocker ransomware, they will remain inaccessible until the encryption is removed. Without the decryption key provided by the attackers, you may be unable to access your data.
- The attackers may delete your files: Some GhostLocker ransomware attackers may threaten to delete your files if you do not pay the ransom within a certain timeframe. If you refuse to pay and the attackers follow through on their threat, you may lose all of your data.
- The attackers may leak your data: In some cases, the attackers may use a double-extortion tactic, in which they not only encrypt your files but also steal them and threaten to release them publicly if you do not pay the ransom. If you refuse to pay and the attackers follow through on their threat, your data may be released to the public or sold on the dark web.
Paying the ransom is not recommended, as it incentivizes attackers to continue their criminal activities and there is no guarantee that they will provide you with the decryption key or honor their promises. Instead, it’s important to take steps to prevent GhostLocker ransomware attacks, such as implementing strong cybersecurity measures, regularly backing up your data, and educating yourself and your employees about potential attack vectors.
