We retrieve data that has been encrypted by the majority of ransomware file extensions on any type of storage device

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Decrypt CRASH ransomware files
With our unique solutions, recovering CRASH encrypted files has become possible.
CRASH Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. There has been an unprecedented increase in the numbers of companies that have had their data completely encrypted following an attack.
In recent times, CRASH ransomware attacks have surfaced as a major and highly damaging type of cyber attack. The quantity of corporations that have undergone complete encryption of their data following such attacks has escalated considerably and is a cause for concern.
When faced with such a calamitous event, the options available are limited, particularly if backups have been compromised or are not current. The count of companies that have ceased operations due to the encryption of their data has reached a staggering level.
In numerous instances, despite paying the ransom, the CRASH criminals do not provide the decryption key, leaving the victim without any recourse.
Digital Recovery has introduced solutions that can successfully decrypt files that have been affected by CRASH ransomware. Our track record of recovery projects is impressive and reliable.
Why Digital Recovery?
Having over 23 years of expertise, we have amassed contented clients globally. Our solutions can be operated remotely in most cases, and our support staff is proficient in multiple languages.
With the increase of CRASH ransomware attacks around the world, we specialise in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of CRASH ransomware files.
We offer an advanced diagnosis that enables us to comprehend the scope of the attack. This initial diagnosis can be completed within 24 business hours of receiving the samples. Subsequently, we provide a commercial agreement, which once accepted, initiates the file decryption process.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security for our customers. Moreover, we offer a confidentiality agreement (NDA) written by our legal department. However, if you prefer to provide an NDA composed by your own company, we are open to reviewing and accepting it, if necessary.
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Success stories
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."

"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."

"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”

"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."

"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."

Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"

"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"

"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."










Answers from our experts
How are CRASH ransomware files recovered?
We can only retrieve CRASH ransomware files due to our exclusive technology, which enables us to locate and rebuild encrypted files in numerous situations. This process necessitates an understanding of the affected storage device, without which the files may become corrupted, making recovery impossible. Our specialists possess comprehensive knowledge about each of the leading storage devices, such as RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt CRASH ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.
How much does the process to decrypt CRASH ransomware cost?
The cost to decrypt CRASH ransomware can vary depending on the severity of the attack and the complexity of the decryption process. The cost may also depend on the version of CRASH ransomware and the specific files that need to be decrypted. This can only be determined once the extent of damage caused by the ransomware has been analysed and the possibility of decryption has been evaluated.
It’s important to note that there is no guarantee that decryption will be successful, and some files may be permanently lost or corrupted. Therefore, it’s important to find a company that doesn’t ask the full amount of the project upfront. It’s best to consult with a reputable data recovery company to get an accurate estimate of the cost for your particular situation.
Is negotiating with CRASH hackers a good option?
Cybercriminals rely on victims to reach out to them in the initial stages of the attack. They often use threatening language in their ransom demands, putting victims under immense stress and pressure to comply with their demands.
At Digital Recovery, we advise victims not to engage with these criminals directly. Instead, we encourage them to seek professional assistance from experienced experts in this field. Our team will work with you to analyse the situation, assess the extent of the damage, and determine the chances of successful recovery from CRASH.
Latest insights from our experts

Khonsari Ransomware
The Khonsari ransomware was the first group to exploit known Apache Log4j vulnerabilities (CVE-2021-44228 and CVE-2021-45046), the group has focused its attacks on Windows servers that

Quantum Ransomware
Quantum Ransomware is one of the newer malware in activity, there are already some reports of attacks done by it. A bit different from the

Makop Ransomware
The Makop ransomware has grown through its affiliate programme, RaaS (Ransomware as a Service), a tactic that aims to find partners to carry out attacks
What you need to know
How to prevent a CRASH ransomware attack?
To prevent CRASH ransomware attacks, it is important to have a comprehensive cybersecurity framework in place. However, there are some additional key points that you should keep in mind:
- Organisation: Keep documentation of your IT systems and maintain an inventory of all networks and computers. Establish clear rules for new employees on the installation and use of software programmes on company computers.
- Strong Passwords: Use strong passwords with at least 8 characters, including special characters, and avoid using the same password for multiple accounts.
- Security Solutions: Install a reliable antivirus software and ensure that all software programmes, especially the operating system, are kept up to date. In addition to antivirus software, also consider installing a firewall and endpoint protection to provide comprehensive security.
- Beware of Suspicious Emails: Email is a common method used by hackers to infiltrate systems. Train employees to recognise and avoid downloading attachments from unknown senders.
- Efficient Backup Policies: Backups are crucial in the event of a ransomware attack, but many companies fail to create an effective backup plan. The recommended backup structure is 3x2x1, which means having 3 backups, 2 online and 1 offline, and regularly updating them.
- Beware of Unofficial Programmes: Avoid downloading unofficial, free versions of software programmes like Windows or Office, as they may be infected with malware. Invest in official software programmes, as they are a good long-term investment and are also more secure.
What is the most common means of access used by CRASH hackers to break into environments?
The most common means of access used by CRASH hackers to break into environments is through exploiting vulnerabilities in software, hardware, or human behaviour. This can include:
- Phishing attacks: Hackers use fraudulent emails, social media messages, or phone calls to trick individuals into revealing their login credentials or other sensitive information.
- Password attacks: Hackers use various techniques, such as brute force or dictionary attacks, to guess or crack passwords.
- Malware: Hackers use malicious software, such as viruses, worms, or Trojans, to infect computers or other devices and gain access to sensitive data.
- Software vulnerabilities: Hackers use known vulnerabilities in software, such as operating systems, web servers, or applications, to gain unauthorised access to a system.
- Misconfigured or unpatched systems: Hackers exploit weaknesses in system configurations or outdated software that has not been patched or updated to gain access.
- Social engineering: Hackers use social engineering techniques, such as pretexting or baiting, to manipulate individuals into divulging sensitive information or granting access to secure systems.
To reduce the risk of a successful attack, it’s important to implement security best practises, such as strong passwords, two-factor authentication, regular software updates and patches, employee security awareness training, and the use of security tools like firewalls, intrusion detection systems, and antivirus software.
Is there any behaviour of my server that I can analyse to know if I am being attacked by CRASH Ransomware?
Yes, there are several behaviours of your server that you can analyse to determine if you are being attacked by CRASH ransomware:
- High resource usage: If your server’s processing, memory, and disk usage are significantly higher than usual, it could indicate that ransomware is actively encrypting files or exfiltrating data.
- Changes in file extensions: CRASH Ransomware often renames files with a new extension, such as .encrypted or .locked. If you notice such changes, it may be a sign that your server has been attacked.
- Unusual network traffic: CRASH Ransomware needs to communicate with its command and control (C&C) server to receive instructions and report back on its progress. Analysing network traffic for unusual connections or data transfers can help you identify potential ransomware activity.
- Suspicious login attempts: CRASH Ransomware attackers often gain access to a server through phishing emails or brute force attacks on weak passwords. Monitoring your server’s login attempts and blocking suspicious activity can help prevent ransomware attacks.
- Unusual system modifications: CRASH Ransomware may make modifications to your server’s operating system or file system to carry out its attack. Keep an eye out for any changes to system files, registry entries, or other critical components.
By analysing these behaviours, you can potentially detect and prevent a CRASH ransomware attack on your server. It’s important to stay vigilant and implement security measures to protect against ransomware and other cyber threats.
What happens if I don't pay the CRASH ransom?
If your machine is affected by CRASH ransomware, your data will be inaccessible until the encryption is removed. Unfortunately, removing the encryption typically requires formatting the affected machine, which will result in the loss of all stored data.
However, some ransomware attackers also use the double extortion tactic, which involves copying and extracting all files from the affected machine and then encrypting the original data. In such cases, the attackers may post the stolen files on their website or Dark Web forums while keeping the original data encrypted on the affected machine. In such scenarios, formatting the device will not recover the original data, and the only way to retrieve the stolen files may be to pay the ransom or seek professional help.