We can recover data encrypted by most ransomware extensions on any storage device
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Decrypt Cool ransomware files
Our bespoke solutions have made it possible to recover Cool encrypted files.
Cool Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. There has been an unprecedented increase in the numbers of companies that have had their data completely encrypted following an attack.
Many of these attacks are specific and targeted at the victim company, such attacks have huge destructive potential. Not only is the group in no hurry to start the process of encrypting the data, without first having reached online backups and as many devices on the network as possible, this process can last for months, and by the time the Cool ransomware is executed it can encrypt the vast majority of data or even 100% of files.
When faced with such a catastrophic situation, there is often little that can be done, particularly if backups have been compromised or are not current. It is staggering to note the quantity of companies that have been forced to cease operations after having their data encrypted.
In numerous instances, despite paying the ransom, the Cool criminals do not provide the decryption key, leaving the victim without any recourse.
Digital Recovery has introduced solutions that can successfully decrypt files that have been affected by Cool ransomware. Our track record of recovery projects is impressive and reliable.
Why Digital Recovery?
With more than 23 years of experience, we have accumulated satisfied customers around the world. We can run most of our solutions remotely, and we have multilingual support.
As Cool ransomware attacks proliferate across the globe, we have honed our proficiency in ransomware decryption. Our exclusive solution is compatible with an extensive range of storage devices, virtual machines, RAID systems, storages (NAS, DAS, SAN), databases, servers, and much more.
Our specialists are highly qualified and equipped with the latest technologies available in the data recovery market. The most significant of these is TRACER, our proprietary technology that has delivered outstanding results in decrypting Cool ransomware files.
We offer an advanced diagnosis that will allow us to understand the dimension of the attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security for our customers. Moreover, we offer a confidentiality agreement (NDA) written by our legal department. However, if you prefer to provide an NDA composed by your own company, we are open to reviewing and accepting it, if necessary.
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Customer experiences
What our clients say about us
"We had a serious problem after a power failure of a NAS server in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the problem was solved."
"One of our raid servers had stopped. After several attempts without solving the problem we found DIGITAL RECOVERY and 5 hours later, at 4am, the data was recovered."
"We appointed DIGITAL RECOVERY in a special case (of data loss) in a raid 5 storage. Digital Recovery was able to recover 32 million files so our customer was extremely satisfied.”
"Without a doubt the best data recovery company in Latin America. The contact Digital Recovery will always be saved on my phone, because inevitably I will need again."
"The quality of the service is excellent. The attention given to customer service is gratifying and the feedback we receive reassures us that we can trust the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem! I recommend, fast service, my thanks to the Digital Recovery team for the attention and quick solution to the problem! Show!"
"Second time that I count with the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend to all"
"They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility and transparency."
Answers from our experts
How are Cool ransomware files recovered?
The recovery of Cool ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases. This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Only a handful of companies across the globe possess the capability to decrypt Cool ransomware files, and as a result, information on this possibility is limited. In fact, many people believe that recovery is impossible, owing to the lack of knowledge and incorrect information circulating online.
Nonetheless, there are reputable companies, like Digital Recovery, that have developed reliable solutions for decrypting Cool ransomware files. However, due to the confidential nature of such operations, formal testimonials are often hard to come by.
Considering all these factors, it is crucial to seek out reputable companies with several years of experience in the data recovery industry. These companies should provide expert assistance from the initial contact, enabling customers to communicate with professionals who can address their concerns and provide appropriate solutions.
How much does the process to decrypt Cool ransomware cost?
The cost to decrypt Cool ransomware can vary depending on the severity of the attack and the complexity of the decryption process. The cost may also depend on the version of Cool ransomware and the specific files that need to be decrypted. This can only be determined once the extent of damage caused by the ransomware has been analysed and the possibility of decryption has been evaluated.
It’s important to note that there is no guarantee that decryption will be successful, and some files may be permanently lost or corrupted. Therefore, it’s important to find a company that doesn’t ask the full amount of the project upfront. It’s best to consult with a reputable data recovery company to get an accurate estimate of the cost for your particular situation.
Is negotiating with Cool hackers a good option?
No, negotiating with hackers is generally not a good option. When you negotiate with Cool hackers, you are essentially agreeing to their demands and supporting their criminal activities. This can encourage them to continue their illegal activities and target other victims.
Moreover, there is no guarantee that the hacker will actually release your data or decrypt your files, even if you pay the ransom. In some cases, Cool may take the money and still refuse to provide the decryption key or release the data.
Additionally, paying the ransom can also lead to other negative consequences. It can put your personal information and sensitive data at risk, as the hacker may have gained access to your system and stolen additional information. It can also lead to legal and ethical issues, as paying the ransom is considered to be supporting criminal activities.
Therefore, it is generally recommended to not negotiate or pay the ransom to hackers. Instead, victims should report the attack to law enforcement and seek the assistance of a reputable data recovery to retrieve their data and strengthen their security measures to prevent future attacks.
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What you need to know
How to prevent a Cool ransomware attack?
Cool Ransomware attacks are becoming increasingly common and can have devastating effects on businesses and individuals alike. Here are some steps you can take to help prevent a ransomware attack:
- Keep your software up to date: Make sure your operating system, web browser, and other software are all up to date with the latest security patches. Many ransomware attacks exploit vulnerabilities in older software versions.
- Use strong passwords: Use long, complex passwords and two-factor authentication to protect your accounts from unauthorised access. Avoid using the same password for multiple accounts.
- Be cautious of suspicious emails: Phishing emails are a common way for ransomware to infiltrate systems. Be wary of emails from unknown senders or emails that contain unexpected attachments or links.
- Back up your data: Regularly back up your important files to an external hard drive or cloud storage service. This can help you restore your data in case of a ransomware attack.
- Install antivirus software: Install reputable antivirus software on your computer and keep it up to date. Antivirus software can detect and prevent many types of malware, including ransomware.
- Limit access to sensitive information: Limit access to sensitive information only to those who need it. This can help reduce the risk of accidental exposure or intentional theft.
- Train employees: Educate your employees about ransomware and how to avoid it. Teach them to be cautious of suspicious emails and to report any potential security threats to IT.
By following these steps, you can help reduce the risk of a Cool ransomware attack and protect your data and systems.
What is the most common means of access used by Cool hackers to break into environments?
There are several strategies employed by criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Cool ransomware camouflages itself in the system so as not to be detected by defence systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realising it, downloads the Cool ransomware into the system.
Is there any behaviour of my server that I can analyse to know if I am being attacked by Cool Ransomware?
High consumption of processing, memory and disk access are suspicious behaviours that need to be investigated thoroughly in order to assess whether an attack is underway.
The Cool ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Cool ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing so all stored data will be lost.
But in cases where the Cool group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.
