If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware TellYouThePass

The TellYouThePass ransomware is a Trojan written in the Java and .Net languages, but in more recent attacks the Go language has been used.

The common form of invasion used by the group is through email attachments, usually as Microsoft Word files.

After the file is downloaded, the ransomware is installed and preparations for encryption are initiated. All programs that could prevent the encryption are disabled, and after that the encryption is started.

After making the files inaccessible by encryption, the extension ‘.locked’ is added to the files. TellYouThePass is intended for large files such as: media, images, databases, PDFs, Word documents, and others.

After encryption is completed, an HTML file called ‘README.html’ is created and opened in a web browser.

Inside the file a ransom note is left, in which the criminals explain that the victim’s files have been encrypted in RSA-1024 and AES-256, and that the way to get the files back is by paying the ransom.

Which is not true, because, there are companies like Digital Recovery that are able to recover encrypted files for the ransomware, even without the decryption key.

In that ransom note, the email address of the group is left for the victim to contact the group, this is another tactic used by criminals to pressure the victim into paying the ransom.

It is important to note that there is no guarantee that the decryption key will be released after the ransom is paid, the victim needs to trust only the criminal’s word. All government authorities completely discourage paying the ransom.

TellYouThePass Ransomware

Recover Files Encrypted by TellYouThePass Ransomware

Digital Recovery specializes in recovering encrypted data through ransomware of any length and on any storage device, be it hard drives, SSDs, databases, virtual machines, warehouses, RAID systems and others.

All our processes are unique and have been developed by our experts.

We have the technology to remotely retrieve data from anywhere in the world, in a fully controlled and secure environment.

All project information is confidential, we provide the confidentiality agreement (NDA) to ensure this.

In cases of high urgency, we set up emergency mode recovery, where our labs work 24×7 to get the recovery done as fast as possible.

Contact our experts and start the recovery process now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
O Team Digital Recovery é composto por especialistas em recuperação de dados que, de uma forma simples, tem o intuito de levar informação sobre as últimas tecnologias do mercado, além de informar sobre a nossa capacidade de atuar nos cenários mais complexos de perda de dados. Nossa redação se empenha em trazer as informações mais relevantes sobre ataques ransomware, Banco de Dados, Servidores, Máquinas Virtuais e outros. Nos acompanhe e fique por dentro das novidades nas tecnologias de recuperação de dados.
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