If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware Memento

The Memento ransomware has used a very different tactic than other ransomware, unlike other groups that encrypt all files, Memento does not.

The group was unable to apply encryption to the files because the process was prevented by endpoint protection, a tool used by anti-ransomware software.

With this hindrance the group found another tactic, instead of encrypting all the files, the ransomware copies the files and transfers them to a private, password-protected folder, and the key to the folder is encrypted, and the original files are deleted.

Then, without the decryption key it will not be possible to access the folders, and besides holding the files “hostage” the group also removes some files to apply double extortion.

If the victim does not pay the ransom, the decryption key will be permanently deleted and the files that were removed will be leaked on the Dark Web.

In addition to this difference in the way encryption works, some of the invasions by Memento have identified the installation of cryptocurrency miners on victims’ servers.

This shows that Memento ransomware has been developed as malware that can go far beyond encryption and file theft.

Given this extremely complicated scenario, it is necessary to enlist the help of a company that is able to recover files encrypted by Memento ransomware.

Ransomware Memento

Recovering Files Encrypted by Ransomware Memento

For over 20 years Digital Recovery has worked tirelessly on developing technologies capable of recovering data. All these years of experience enabled us to develop Trace, a technology capable of recovering files encrypted by ransomware.

Our processes are customized to meet the real needs of each client, and during the entire process the client is accompanied by one of our specialists.

We can recover data from virtually any storage device, such as HDDs, SSDs, Databases, Servers, Virtual Machines, Storages, RAID systems, and others.

All processes are done in a totally secure environment, with our services, our clients save more than 100 million dollars by not paying the ransom.

We are at your company’s disposal to recover all files that were lost or encrypted by the Memento ransomware.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
O Team Digital Recovery é composto por especialistas em recuperação de dados que, de uma forma simples, tem o intuito de levar informação sobre as últimas tecnologias do mercado, além de informar sobre a nossa capacidade de atuar nos cenários mais complexos de perda de dados. Nossa redação se empenha em trazer as informações mais relevantes sobre ataques ransomware, Banco de Dados, Servidores, Máquinas Virtuais e outros. Nos acompanhe e fique por dentro das novidades nas tecnologias de recuperação de dados.
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