Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware Mallox

The Mallox ransomware has been notable for its speed in encrypting files, the group mainly uses spam email campaigns and trojans to break into victims’ systems.

Like some groups, Mallox avoids attacking users in specific countries such as Russia, Kazakhstan, Ukraine, and Qatar.

Once the ransomware invades the system it analyzes the language used by the operating system, if it is from one of the restricted countries the encryption is not done and if it has already been started the decryption key is released for free.

Besides analyzing the language, the ransomware seeks to raise the permission to be able to access more privileged networks, and the repair and auto-start mode is cancelled.

After all these preparations the encryption is started and quickly all files are modified, the .mallox extension is added to all encrypted files. The Encryption cannot be broken by deleting the extension, it can only be broken with the decryption key or with the help of a specialized company.

Only the group has the decryption key and it charges a considerable amount to release it, the group leaves a note on the desktop with all the instructions on how the victim can contact the group for the payment of the ransom, which is done with cryptocurrencies.

Paying the ransom is not the only way out, there are companies that can recover the encrypted files without the need for the decryption key, Digital Recovery is capable of this.

Mallox Ransomware

Recover Files Encrypted by Deeep Ransomware

Digital Recovery specializes in recovering ransomware-encrypted files of any length on any storage device.

With over 20 years of experience we have honed our ability to develop technologies for data recovery, this puts us ahead of other companies when it comes to recovering files encrypted by ransomware.

All our processes are unique and have been developed based on the  confidentiality agreement (NDA).

Contact us and start the recovery process right now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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