If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware Hotarus

Hotarus ransomware lists among the most profitable ransomware of the year 2021, Hotarus made an attack on Ecuador’s largest private bank and, claimed to have stolen numerous bank customer files.

The group released 6,500 personal files of the bank’s customers, such as user login, passwords, and card numbers. Although the bank claimed that the attack did not target their internal system, but a partner marketing company.

But this does not seem to be true, as the leaked files were under the care of the bank. The group claimed that they broke into the marketing company’s system, but found loopholes in their system that led to the bank’s servers, and they took advantage of this loophole by stealing and encrypting as many files as possible.

This attack is a clear, practical example of how ransomware behaves after a company’s system has been hacked. Ransomware moves laterally in search of files most valuable to the company, especially in integrated systems.

This is why it is vital to protect a company’s internal networks, such as segmentation. Segmentation serves to make each computer independent, so that if a computer is attacked the ransomware is isolated on that computer, encrypting only the files it contains.

This strategy decreases the ransomware’s field of action and reduces the chances of further damage to the company.

Segmentation is extremely important when talking about online backups, ransomware has developed to identify and encrypt all the files in the backup. Therefore, the backup needs to be isolated from the rest of the company’s network.

The best option is for the backup to be stored Offline, there are numerous Magnetic Tape options for this purpose.

Hotarus Ransomware

Recovering Files Encrypted by Ransomware Hotarus

Recovery of data encrypted by ransomware is Digital Recovery’s specialty, for more than two decades we have been developing unique technologies for this purpose.

Our processes are done by the best specialists in the field of data recovery, from the first contact until the validation of the recovered files the customer will be accompanied by an expert.

At the beginning of the process, a feedback routine is established so that the client is aware of all the processes.

Our solutions are exclusive and comply with the confidentiality agreement (NDA).

We believe that in any scenario of data loss by ransomware recovery can be attempted.

Tracer, our proprietary technology, has been proven to recover data from virtually any data storage device, be it HDDs, SSDs, Databases, Storages, RAID systems, Virtual Machines, and others.

We are at the forefront of recovering data encrypted by ransomware.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
O Team Digital Recovery é composto por especialistas em recuperação de dados que, de uma forma simples, tem o intuito de levar informação sobre as últimas tecnologias do mercado, além de informar sobre a nossa capacidade de atuar nos cenários mais complexos de perda de dados. Nossa redação se empenha em trazer as informações mais relevantes sobre ataques ransomware, Banco de Dados, Servidores, Máquinas Virtuais e outros. Nos acompanhe e fique por dentro das novidades nas tecnologias de recuperação de dados.
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