If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware FiveHands

FiveHands Ransomware, also known as Hello Kitty ransomware, was discovered by CISA (Cybersecurity and Infrastructure Security Agency), a U.S. agency focused on cybersecurity, and its attacks have been going on since May 2020. The group uses the double extortion method, which in addition to blocking the files also threatens to leak them, this tactic is used to pressure the victim to pay the ransom as soon as possible.

In some cases, if the victim does not pay or respond quickly, they threaten a break-in to the company’s public website. The ransom payment is made in cryptocurrencies, the amount of the ransom varies depending on the size of the attacked company.

The initial access of the FiveHands ransomware is different from other ransomware, which attack victims through email campaigns, FiveHands uses VPN devices, this access allows them to generate a VPN profile and enter the victim’s target network, using the hostname and then deploy the ransomware thus initiating encryption.

The group became famous for attacking video game studio CD Projekt Red (producer of The Witcher and Cyberpunk 2077) in February this year. After the attack the group confirmed on the dark web that the information that was stolen from the studio had been sold to a third party, but this was never actually confirmed.

The attacks are usually aimed at Linux servers using virtual machines. After the invasion the ransomware encrypts the victim’s data, and together with pCloud synchronizes the files in the cloud, so that even if the victim shuts down the computer or the internet the group can extract the files to perform double extortion.

Ransomware FiveHands

Recover Data Encrypted by FiveHands Ransomware

Authorities do not recommend paying the ransom, as such payments fund the criminal group with resources for further attacks.

Therefore, we at Digital Recovery have developed solutions capable of recovering files encrypted by ransomware. We can recover HD, SSD, Storage, RAID, Virtual Machines, Databases and others.

Working 24×7 in emergency mode. All our processes are backed by the confidentiality agreement (NDA) and in accordance with LGPD (General Law of Data Protection).

Even if you have received a negative diagnosis or lead times do not meet your expectations, we accept the challenge of analyzing your case, with online follow-up and real-time feedback throughout the process. Contact us and see what we can do for your company.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
O Team Digital Recovery é composto por especialistas em recuperação de dados que, de uma forma simples, tem o intuito de levar informação sobre as últimas tecnologias do mercado, além de informar sobre a nossa capacidade de atuar nos cenários mais complexos de perda de dados. Nossa redação se empenha em trazer as informações mais relevantes sobre ataques ransomware, Banco de Dados, Servidores, Máquinas Virtuais e outros. Nos acompanhe e fique por dentro das novidades nas tecnologias de recuperação de dados.
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