If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware DeadBolt

The DeadBolt ransomware has recently emerged and is making numerous attacks, which are targeted at QNAP NAS devices. In its first month, the group has made attacks on at least 15 companies. 

DeadBolt is yet another ransomware group that primarily targets QNAP NAS devices. QNAP itself issued a warning about the DeadBolt ransomware attacks, instructing its customers not to connect the NAS directly to the Internet, but to a firewall. 

DeadBolt claims to have exploited day 0 vulnerability, this name is given to vulnerabilities unknown by the developers of the device, through this loophole the group has access to the internal system of the companies and thereby encrypted the stored files. 

The group has been charging high amounts to release the decryption key. And also going beyond ransomware, the group is charging 50 bitcoins to reveal this QNAP vulnerability.

Ransomware DeadBolt

Recover Files Encrypted by DeadBolt Ransomware

Digital Recovery specializes in NAS, DAS and SAN devices on any RAID level. We have unique processes to recover files encrypted by ransomware. We have over 20 years of experience in data recovery, the best professionals in the field and the best technical devices.

We have the confidentiality agreement (NDA) for all our clients. 

Our technologies allow us to recover data remotely from anywhere in the world, we have this solution for customers who are unable to send us the media affected by ransomware, or for those who need a quick recovery. We also offer emergency mode recovery, in which case our labs operate 24×7. 

Contact us and start recovering your data now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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