Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Ransomware Alpha

Alpha Ransomware first appeared in July 2016, since then it has been active. The group performs attacks and breaks into systems with a similar method as other ransomware, but it has something different, after breaking into the system the first thing it does is create an automatic execution called Microsoft, and with this execution even if the victim shuts down or restarts the computer the encryption process will continue.

This is because after the computer starts up, this execution is started automatically and the encryption resumes.

After encrypting the data, an extension is added to the files (.encrypt). Encryption is performed on only 249 specific file types in the Desktop, My Pictures and Cookies folders. However, on other shared drives and folders it encrypts all files.

The group has a very peculiar method of payment, initially by mid-2016, the collection amount was $400 in iTunes gift certificates, nowadays their attacks are paid in both bitcoins and Amazon vouchers.

Currently the ransom fee is around 1.5 bitcoin, but this amount varies depending on the size of the company.

The reason criminals use bitcoin and vouchers is to maintain anonymity, as these currencies are almost impossible to trace.

The ransomware leaves a file named “README HOW TO DECRYPT YOUR FILES” that gives the instructions on how to pay.

The criminals allow victims to decrypt a selected file completely free of charge to increase the chances that the victim will pay the ransom.

Ransomware Alpha

Recover Files Encrypted by Alpha Ransomware

Digital Recovery is capable of recovering data encrypted by Alpha Ransomware. We have a unique technology called Tracer, which through millions of calculations can recover the encrypted files without the decryption key.

We have a team fully dedicated to the client, who will be accompanied by an expert during the entire process.

We are used to recover any ransomware extension. We recover HD, SSD, Storage, RAID, Virtual Machines and even Databases.

And our process is 100% reliable, signed the confidentiality agreement (NDA) and made based on LGPD (General Law of Data Protection).

We work 24×7 in emergency mode, so that the client has its data recovered and can get back to work, and also so that there is no delay in its projects.

If you have suffered a ransomware attack, and your data is encrypted, contact Digital Recovery and get a quote.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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