Ransomware
If your files have been encrypted, we accept the challenge of analyzing your case.

Qlocker Ransomware

The Qlocker ransomware has been active once again with waves of attacks this year. This ransomware has been using, like the others, the Ransomware as a Service (RaaS) strategy. This allows the destructive power of a ransomware attack to be made accessible to anyone.

Qlocker’s primary target has been the specialized manufacturer of network storage solutions, QNAP. More precisely, the NAS (Network Attached Storage) storage devices that are exposed to the Internet network around the world.

Qlocker uses this vulnerability of QNAP devices connected to the Internet to execute a simple mechanism. After entering the environment, the malware takes care of moving the victims’ files to password-protected 7-zip archives.

Resulting in an environment with only .7zip extension files and a READ_ME.txt ransom note with the steps to follow to supposedly get their data back.

The group had previously attacked NAS devices, thus forcing the company QNAP to take some emergency measures. Consumers were obviously informed of the imminent risk and such a vulnerability that they were exposed to at that time.

Unfortunately, for some consumers the alert came too late. Many users ended up seeing their data being encrypted and locked without knowing precisely what they could do.

Around $350,000 in ransom value was spent by QNAP consumers attacked by the Qlocker ransomware in a single month.

Of course, with this wave of attacks going well for the evildoers, it was not to be expected that their activities would not cease. The group attacked once again, increasing its average ransom value from 0.01 BTC to 0.02 BTC (approximately $700 at the time of the attack wave).

Recover Qlocker Ransomware

Recover Files Encrypted by Qlocker Ransomware

Paying the ransom is not recommended under any circumstances, payment funds the groups for further attacks, and criminals give no guarantee that the key will be delivered after payment.

For this reason, Digital Recovery is positioned as the best solution for recovery of data encrypted by ransomware.

Our experts have developed recovery solutions that give us the ability to recover data from databases, storages, virtual machines, RAID systems, servers, and other storage devices.

We understand how sensitive a company’s data can be, so we have taken care to build our recovery strategy in accordance with the confidentiality agreement (NDA).

All of this is done remotely. So no matter where you are, Digital Recovery can help. Contact our experts and get your data recovered now.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.

Ransomware is designed to be unnoticeable, so it can disable all system defenses without being noticed and start the process of encrypting the files. Even though ransomware can go unnoticed by the system, it can still be noticed by the user, because ransomware uses the system’s own resources to do the encryption, this can slow down the system. Ransomware also changes file extensions. So be on the lookout for these signs: System slowdown and extensions being added to files.

To find out more, talk to our experts.

Yes, it is possible. You can restart the computer in safe mode which will limit the ransomware’s action as system resources will be locked. You can also disconnect the computer from the Internet which can interrupt the hackers’ connection to your system, it is worth remembering that there is ransomware that works even without being connected to the Internet. You can also start the diagnostics to identify threats with your antivirus, the vast majority of antiviruses have this function.
But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and even the hackers could not restore the files, even with the decryption key. In these cases only a data recovery company, such as Digital Recovery, can recover the files.

To find out more, talk to our experts.

Yes, attacks usually happen mainly on holidays and weekends during the early morning hours. These days are chosen because there are not many active users on the system, which prevents the attack from being discovered before the encryption is completed.

To find out more, talk to our experts.

The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard] encryption.

To find out more, talk to our experts.

First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid.
The first thing to do is to inform the authorities about the attack, governments have specialized cybercrime departments that will investigate the attack. After that, check if your backups were affected, if they were, only a company specialized in data recovery can recover your files, this is the next step. Contact Digital Recovery who will assist you in the complete recovery of your files.

To find out more, talk to our experts.

After first contacting us and sending the affected media we will diagnose the device to check the extent of the damage caused by the ransomware, with this we can project the duration of the process, and provide the budget to the customer. After the budget is approved by the customer, we start the recovery process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.
If the customer opts for remote recovery, instead of sending us the media, he/she will send the encrypted files to a virtual environment, which is totally safe, so that we can access them.
After the end of the process we will do a double check so that the customer can verify the integrity of the recovered files.
Payment is only made after delivery of the files and validation of the same by the client.

To find out more, talk to our experts.

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