Ensure the continuity of your business.
Incident Response After a Ransomware Attack
Our incident response team is ready to act immediately and help you minimize damage, restore data as quickly as possible, and resume your operations securely.
- Availability 24/7
- Quick and pragmatic solutions
- Multilingual support
WORLDWIDE SERVICE
RECOVERED DATA CENTERS
EXPERIENCE CONSOLIDATED
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REMOTE DATA RECOVERY
TOTAL PROTECTION OF YOUR DATA
Fast and efficient protection against cyber threats
In an increasingly hostile digital environment, where cyberattacks have become more frequent and sophisticated, an agile and effective security incident response is essential for business continuity. Companies without a structured response plan may suffer severe financial losses, reputation damage, and the compromise of sensitive data.
Our Incident Response service offers a specialized approach to detect, contain, eradicate, and recover affected systems, minimizing the impact of attacks such as ransomware, intrusions, data leaks, and internal threats.
With a highly qualified team and cutting-edge technology, we ensure fast and precise action, protecting your company from operational disruptions and security risks.
Why Rapid Response is Essential?
- Cyberattacks occur every 11 seconds, affecting businesses across all sectors.
- Over 70% of companies affected by ransomware had their data encrypted, making recovery difficult without an effective response plan.
- The average time to detect a data breach is 212 days, making continuous monitoring and immediate response essential.
Our service offers 24/7 monitoring, digital forensics, data recovery, and expert support to ensure your company is prepared for any digital threat.
Is your company prepared for a security incident? Contact us and protect your data now!
Our Incident Response Services
Digital Recovery specializes in data recovery and cyberattack mitigation, ensuring that your company can resume its operations securely and efficiently. Our Incident Response service follows a strategic approach to identify, contain, eradicate, and recover systems compromised by digital attacks.
Threat Monitoring and Detection
We use advanced detection and response technologies to identify malicious activities before they cause damage. Our team analyzes system logs, network traffic, and abnormal patterns, ensuring rapid and accurate identification of potential security incidents.
- Proactive threat detection with SIEM, EDR, and XDR
- Behavior analysis to predict cyberattacks
- Quick resolution of incidents to minimize impacts
Incident Containment and Isolation
When an incident is detected, we act immediately to contain the threat and prevent its spread within the corporate environment. This prevents critical systems from being compromised and reduces downtime.
- Isolation of infected machines and blocking of malicious access
- Implementation of firewall rules to block suspicious connections
- Blocking of compromised credentials and resetting access
Digital Forensic Investigation and Analysis
We perform a detailed analysis to understand the origin, impact, and scope of the attack. Our forensic experts identify security flaws and collect evidence to prevent recurrence.
- Identification of vulnerabilities exploited by attackers
- Log recovery and event analysis to determine the attack vector
- Preservation of forensic evidence for audits and regulatory compliance
Data and System Recovery
Digital Recovery is a leader in recovering data from compromised systems, especially in ransomware cases. Our expertise allows us to restore critical files without relying on paying a ransom to criminals.
- Decryption of files affected by ransomware
- Recovery of servers, databases, and VMs
- Secure restoration from protected backups
Implementation of Preventive Measures and Security Improvement
After the containment of the incident, we reinforce cybersecurity measures to prevent new attacks. We implement robust defense strategies, including multi-factor authentication (MFA), continuous monitoring, and security auditing.
- Fixing vulnerabilities exploited during the attack
- Network segmentation to reduce attack surfaces
- Review of access and information security policies
24/7 Specialized Support
We have a team of highly qualified experts available 24 hours a day, 7 days a week, to assist businesses in critical moments.
- Immediate assistance for severe incidents
- Custom response plans based on the client’s needs
- Technical support and specialized consulting
We are always online
Please fill out the form, or select your preferred contact method. We will contact you to start recovering your files.
Customer experiences
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.
Answers from our experts
What is the containment of a security incident?
Containment is a critical phase in incident response, where actions are taken to prevent a cyber threat from spreading and causing additional damage to the company’s environment. The goal is to isolate the issue before beginning the eradication of the threat, ensuring data protection and the continuity of essential services.
This phase may involve blocking unauthorized access, segmenting the network, disabling compromised systems, and preserving evidence for later forensic analysis.
What are the first steps in containing an incident?
Containment should be carried out quickly and efficiently to prevent the attack from spreading. The main steps include:
- Identification of the compromised system – Determine which devices or networks were affected and what the impact of the incident is.
- Isolation of the affected device or network – Disconnect suspicious machines from the network to prevent the threat from spreading.
- Blocking of suspicious access – Revoke compromised credentials and restrict access to unauthorized users.
- Implementation of firewall rules – Create temporary blocks to prevent the attacker from continuing to exploit vulnerabilities.
- Preservation of evidence – Ensure that logs and relevant files are preserved for forensic analysis and later investigation.
How to ensure that the threat does not spread to other systems?
To prevent the threat from spreading within the organization, it is essential to adopt strict isolation measures. This includes:
- Network segmentation: Separate internal networks to limit lateral movement by attackers.
- Temporary deactivation of external connections: Temporarily block incoming and outgoing traffic from critical systems.
- Traffic monitoring: Use detection tools to identify potential attempts at continuous exploitation.
- Creating a quarantine zone: Direct compromised devices to an isolated network before analyzing them.
These actions prevent the threat from spreading to unaffected systems and reduce the risk of reinfections.
Can incident containment cause system unavailability?
Yes, depending on the severity of the incident, some containment measures may result in temporary unavailability of systems and services. However, this controlled disruption is necessary to avoid more severe impacts, such as data encryption in a ransomware attack or the exfiltration of sensitive information by an attacker.
The ideal strategy is to balance the need for containment with business continuity by isolating only the compromised systems and keeping essential operations running whenever possible.
How to know if a compromised system has been fully isolated?
To confirm that an affected system has been properly isolated, the following checks should be performed:
- Log analysis: Review system events and records of suspicious activities to ensure there are no new access attempts.
- Continuous monitoring: Use real-time threat detection tools (SIEM, EDR, XDR) to observe anomalous behaviors.
- Connectivity testing: Confirm that the system is no longer communicating with malicious domains or making suspicious external connections.
- Inspection of active processes: Check for persistent malware or backdoors that may allow new infections.
Thorough containment validation ensures the threat remains inactive and prevents further damage.
What happens after the incident containment?
After containment, the incident response team begins the eradication phase, during which the threat is completely removed from the environment. This includes:
- Elimination of the attack vector: Removal of malware, security patches on vulnerable systems, and updating compromised credentials.
- Fixing exploited flaws: Applying measures to prevent the incident from occurring again.
- System validation: Rigorous testing to ensure systems are clean and secure.
Once eradication is complete, the recovery phase begins, which may involve restoring data from secure backups and strengthening cybersecurity defenses.
The final stage of the process involves post-incident analysis, where lessons learned are documented, and improvements are implemented to increase the company’s resilience against future attacks.
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