We can recover data encrypted by Ragnarok ransomware across most storage devices
Decrypt Ragnarok ransomware files
Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. There has been an unprecedented increase in the number of companies that have had their data completely encrypted after an attack.
Many of these Ragnarok attacks are specific and targeted to the victim company, such attacks have enormous destructive potential. Not only is the group in no hurry to start the process of encrypting the data, without first reaching online backups and as many devices on the network as possible, this process can last for months, and when the ransomware is executed it can encrypt the vast majority of the data or even 100% of the files.
In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.
Often, even after paying the Ragnarok ransom, the criminals do not provide the decryption key, leaving the victims with no recourse or higher authority to turn to.
Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by Ragnarok ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.
Why Digital Recovery?
With over 23 years of experience, we have garnered a global clientele of satisfied customers who have benefited from our solutions. Our ability to remotely execute the majority of our solutions, coupled with our multilingual support, has enabled us to provide effective assistance to customers worldwide.
With the increase of Ragnarok ransomware attacks around the world, we specialize in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our team of specialists is highly qualified and equipped with the latest technologies in the data recovery market, including our proprietary TRACER technology. With TRACER, we have achieved remarkable results in decrypting ransomware files, setting us apart from others in the industry.
We provide an advanced diagnosis service that enables us to determine the extent of the Ragnarok attack. This initial assessment can be completed within the first 24 working hours after receiving the samples. Upon completion of the assessment, we provide a commercial agreement for our services. Once the agreement is accepted, we initiate the process of decrypting the files.
All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyze and accept it, if necessary.
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Soon after a new wave of LockBit 2.0 ransomware attacks, many companies saw their business come to a standstill because of data locked up by encryption. Here is a case of decryption for one of them.
We received a contact from a company that said it had suffered an attack and was unable to continue its activities. When they arrived at their offices just after the weekend, they realized that a large part of their data was inaccessible.
One of the largest River Logistics companies in Latin America contacted us to decrypt files after an attack by Quantum Ransomware. There has been a wave of attacks by the Quantum group targeting several different companies.
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.
Answers from our experts
How do I recover files affected by Ragnarok ransomware?
The recovery of Ragnarok ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.
This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt Ragnarok ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
While there may be discussions around the possibility of decrypting ransomware files, there are indeed reputable companies that have developed solutions to do so, including Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.
How much does the process to decrypt Ragnarok ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Ragnarok ransomware and analyze whether decryption will be possible or not.
After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.
Is negotiating with hackers from Ragnarok group a good option?
Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.
We strongly advise victims of Ragnarok ransomware attacks not to contact the criminals directly but instead seek professional assistance from experts in this field. By contacting professionals, victims can be accompanied by an expert who can analyze the data and evaluate the possibilities of recovery. This approach can help reduce stress and increase the chances of a successful recovery while minimizing the risk of further damage or loss of data.
Latest insights from our experts
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What you need to know
How to prevent a Ragnarok ransomware attack?
Preventing a Ragnarok ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organization – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programs on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programs up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programs – There are numerous paid programs that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programs demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by hackers to break into the environments?
There are several strategies employed by Ragnarok criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Ragnarok ransomware camouflages itself in the system so as not to be detected by defense systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.
Is there any behavior of my server, that I can analyze, to know if I am being attacked by Ragnarok Ransomware?
Suspicious activities such as excessive processing, memory usage, and disk access warrant a thorough investigation to determine whether an attack is in progress.
Ragnarok Ransomware typically utilizes the machine’s own resources to carry out data exfiltration and encryption, thereby imposing a heavy load on the system’s resources.
Moreover, detecting the attack through changes to file extensions can be challenging since the encryption process would have already been initiated, making it a more complex process.
What happens if I don't pay the Ragnarok ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.
But in cases where the attacking group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.