Recovery of files affected by QNAPCrypt Ransomware

We can recover data encrypted by QNAPCrypt ransomware across most storage devices

Specialized in the main virtual machines and databases on the market
Agent ransomware attack
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt QNAPCrypt ransomware files

We have developed exclusive solutions that enable the recovery of QNAPCrypt encrypted files.

In recent years, ransomware attacks have emerged as a prominent and highly destructive form of cyber attack. The number of companies experiencing complete encryption of their data following an attack has risen to an unprecedented level.

Many QNAPCrypt cyber attacks are customized and aimed at particular organizations, and can cause severe damage. These attacks frequently feature a purposeful pause in the encryption procedure, as the perpetrators try to infiltrate online backup systems and as many network-connected devices as possible. As a result, the encryption process can persist for several months, and upon activation, the ransomware can encrypt almost all, if not all, of the data files. This highlights the severity and destructive potential of these targeted attacks.

In the face of such a disastrous event, the options available for organizations are often limited, especially if their backup systems have been impacted or are not updated. The alarming number of companies that have been forced to shut down operations after their data has been encrypted is a stark reminder of the devastating impact of these attacks.

In many cases, even after payment of the QNAPCrypt ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.

Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.

Why Digital Recovery?

With over 23 years of experience, we have garnered a global clientele of satisfied customers who have benefited from our solutions. Our ability to remotely execute the majority of our solutions, coupled with our multilingual support, has enabled us to provide effective assistance to customers worldwide.

As QNAPCrypt ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.

Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of ransomware files.

We offer an advanced diagnosis that will allow us to understand the dimension of the QNAPCrypt attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.

All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.

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Answers from our experts

How do I recover files affected by QNAPCrypt ransomware?

The recovery of QNAPCrypt encrypted ransomware files is made possible by our proprietary technology, which enables us to locate and reconstruct the affected files in many cases.

Successful recovery of encrypted ransomware files requires knowledge about the specific storage device that was affected. Our experts possess extensive knowledge and expertise in each of the major storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more. Without this specialized knowledge, file recovery can be compromised and may not be possible.

How to choose a company to decrypt my data?

Due to the limited number of companies with the ability to decrypt QNAPCrypt ransomware files, accurate information on this process is hard to come by. As a result, many people believe that such recovery is impossible, and there is a lot of misinformation that decryption cannot be done.

While there may be discussions around the possibility of decrypting ransomware files, there are indeed reputable companies that have developed solutions to do so, including Digital Recovery.

Information about these processes and customers is confidential, so formal testimonials are scarce.

In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.

How much does the process to decrypt QNAPCrypt ransomware cost?

The cost of the ransomware decryption process can only be determined after an initial diagnosis, as the extent of the damage caused by the QNAPCrypt ransomware attack needs to be assessed. This evaluation will determine if the decryption process is possible or not, and the complexity of the process required. As a result, it is not possible to provide an estimate or quote for the cost of the decryption process without first conducting an analysis.

After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.

Is negotiating with hackers from QNAPCrypt group a good option?

Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.

We recommend that the victim should not contact the QNAPCrypt criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.

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What you need to know

Preventing a QNAPCrypt ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  • Organization – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programs on computers.
  • Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
  • Security Solutions – Have a good antivirus installed, keep all programs up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
  • Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
  • Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
  • Beware of unofficial programs – There are numerous paid programs that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programs demand financial resources, they are a good investment and are also secure.

There exist various tactics utilized by QNAPCrypt criminals, the primary ones being: dissemination of infected files, malicious hyperlinks, RDP-based assaults, phishing, spam email campaigns, among others.

Their ultimate objective is to infiltrate the victim’s system without their knowledge. Therefore, QNAPCrypt ransomware disguises itself within the system to evade detection by security systems.

In situations where user involvement is required, perpetrators employ phishing techniques to induce the victim into unwittingly downloading ransomware onto their system.

Suspicious activities such as excessive processing, memory usage, and disk access warrant a thorough investigation to determine whether an attack is in progress.

QNAPCrypt Ransomware typically utilizes the machine’s own resources to carry out data exfiltration and encryption, thereby imposing a heavy load on the system’s resources.

Moreover, detecting the attack through changes to file extensions can be challenging since the encryption process would have already been initiated, making it a more complex process.

If a device is affected by QNAPCrypt ransomware that uses encryption, the encrypted data will remain inaccessible until the ransom is paid or the device is formatted.

But in cases where the attacking group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery