We can retrieve data encrypted by Qlocker ransomware across most storage devices
Decrypt Qlocker ransomware files
Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. There has been an unprecedented increase in the number of companies that have had their data completely encrypted after an attack.
Numerous Qlocker cyber attacks are tailored and directed towards specific victim companies, with the potential for immense destruction. These attacks often involve a deliberate delay in the encryption process, as the attackers attempt to first gain access to online backups and as many network devices as possible. This can result in the encryption process lasting for months, and once the ransomware is executed, it has the capability to encrypt the majority, if not all, of the data files.
When faced with such a catastrophic event, there is often little that can be done, particularly if the backup systems have also been compromised or are not current. The staggering number of companies that have been forced to shut down following the encryption of their data serves as a grim reminder of the devastating consequences of these attacks.
Often, even after paying the Qlocker ransom, the criminals do not provide the decryption key, leaving the victims with no recourse or higher authority to turn to.
Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by Qlocker ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.
Why Digital Recovery?
With more than 23 years of experience, our business has garnered a substantial number of contented customers across the globe. We are capable of remotely administering the majority of our solutions, and our team possesses the ability to communicate proficiently in multiple languages, enhancing our capacity to serve a diverse clientele.
As Qlocker ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of ransomware files.
We offer an advanced diagnosis that will allow us to understand the dimension of the Qlocker attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.
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Soon after a new wave of LockBit 2.0 ransomware attacks, many companies saw their business come to a standstill because of data locked up by encryption. Here is a case of decryption for one of them.
We received a contact from a company that said it had suffered an attack and was unable to continue its activities. When they arrived at their offices just after the weekend, they realized that a large part of their data was inaccessible.
One of the largest River Logistics companies in Latin America contacted us to decrypt files after an attack by Quantum Ransomware. There has been a wave of attacks by the Quantum group targeting several different companies.
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.
Answers from our experts
How do I recover files affected by Qlocker ransomware?
The recovery of Qlocker encrypted ransomware files is made possible by our proprietary technology, which enables us to locate and reconstruct the affected files in many cases.
This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt Qlocker ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
While there may be discussions around the possibility of decrypting ransomware files, there are indeed reputable companies that have developed solutions to do so, including Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.
How much does the process to decrypt Qlocker ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Qlocker ransomware and analyze whether decryption will be possible or not.
Once the initial diagnosis is complete, we provide a commercial proposal for the recovery process. The payment for the service is typically only requested after the customer has validated the recovered files in a remote session. This process ensures that the customer is satisfied with the results before finalizing the payment.
Is negotiating with hackers from Qlocker group a good option?
Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.
We recommend that the victim should not contact the Qlocker criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.
Latest insights from our experts
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What you need to know
How to prevent a Qlocker ransomware attack?
Preventing a Qlocker ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
Keep software and operating systems up to date: Regularly update software and operating systems with the latest security patches to protect against known vulnerabilities.
Use strong passwords and two-factor authentication: Use strong, unique passwords for all accounts and enable two-factor authentication to add an extra layer of security.
Educate employees: Train employees on how to recognize phishing emails and other social engineering tactics used by cybercriminals.
Back up data regularly: Make sure to regularly back up important data to a secure, offsite location.
Use antivirus and antimalware software: Use reputable antivirus and antimalware software and keep it up to date.
Limit user access: Restrict user access to only what is necessary to perform their job functions and regularly review and remove unnecessary access.
Monitor network traffic: Regularly monitor network traffic to detect unusual activity or traffic patterns.
Have an incident response plan: Develop and regularly test an incident response plan to respond quickly and effectively to a ransomware attack.
By following these best practices, organizations can help reduce their risk of falling victim to a Qlocker ransomware attack.
What is the most common means of access used by hackers to break into the environments?
There are several strategies employed by Qlocker criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Qlocker ransomware camouflages itself in the system so as not to be detected by defense systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.
Is there any behavior of my server, that I can analyze, to know if I am being attacked by Qlocker Ransomware?
High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.
The Qlocker ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the Qlocker attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Qlocker ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.
However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.