We can retrieve data encrypted by Prometheus ransomware across most storage devices
Decrypt Prometheus ransomware files
Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. There has been an unprecedented increase in the number of companies that have had their data completely encrypted after an attack.
Many Prometheus cyber attacks are customized and aimed at particular organizations, and can cause severe damage. These attacks frequently feature a purposeful pause in the encryption procedure, as the perpetrators try to infiltrate online backup systems and as many network-connected devices as possible. As a result, the encryption process can persist for several months, and upon activation, the ransomware can encrypt almost all, if not all, of the data files. This highlights the severity and destructive potential of these targeted attacks.
When faced with such a catastrophic event, there is often little that can be done, particularly if the backup systems have also been compromised or are not current. The staggering number of companies that have been forced to shut down following the encryption of their data serves as a grim reminder of the devastating consequences of these attacks.
In many cases, even after payment of the Prometheus ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.
Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by Prometheus ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.
Why Digital Recovery?
With over 23 years of experience, our business has garnered a substantial number of contented customers across the globe. We are capable of remotely administering the majority of our solutions, and our team possesses the ability to communicate proficiently in multiple languages, enhancing our capacity to serve a diverse clientele.
With the increase of Prometheus ransomware attacks around the world, we specialize in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our team of specialists is highly qualified and equipped with the latest technologies in the data recovery market, including our proprietary TRACER technology. With TRACER, we have achieved remarkable results in decrypting ransomware files, setting us apart from others in the industry.
We provide an advanced diagnosis service that enables us to determine the extent of the Prometheus attack. This initial assessment can be completed within the first 24 working hours after receiving the samples. Upon completion of the assessment, we provide a commercial agreement for our services. Once the agreement is accepted, we initiate the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.
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Soon after a new wave of LockBit 2.0 ransomware attacks, many companies saw their business come to a standstill because of data locked up by encryption. Here is a case of decryption for one of them.
We received a contact from a company that said it had suffered an attack and was unable to continue its activities. When they arrived at their offices just after the weekend, they realized that a large part of their data was inaccessible.
One of the largest River Logistics companies in Latin America contacted us to decrypt files after an attack by Quantum Ransomware. There has been a wave of attacks by the Quantum group targeting several different companies.
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.
Answers from our experts
How do I recover files affected by Prometheus ransomware?
The recovery of Prometheus ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.
This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Few companies in the world are able to decrypt Prometheus ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.
While there may be discussions around the possibility of decrypting ransomware files, there are indeed reputable companies that have developed solutions to do so, including Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.
How much does the process to decrypt Prometheus ransomware cost?
The cost of the ransomware decryption process can only be determined after an initial diagnosis, as the extent of the damage caused by the Prometheus ransomware attack needs to be assessed. This evaluation will determine if the decryption process is possible or not, and the complexity of the process required. As a result, it is not possible to provide an estimate or quote for the cost of the decryption process without first conducting an analysis.
After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.
Is negotiating with hackers from Prometheus group a good option?
Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.
We recommend that the victim should not contact the Prometheus criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.
Latest insights from our experts
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What you need to know
How to prevent a Prometheus ransomware attack?
Preventing a Prometheus ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organization – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programs on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programs up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programs – There are numerous paid programs that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programs demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by hackers to break into the environments?
There are several strategies employed by Prometheus criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Prometheus ransomware camouflages itself in the system so as not to be detected by defense systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.
Is there any behavior of my server, that I can analyze, to know if I am being attacked by Prometheus Ransomware?
High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.
The Prometheus ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the Prometheus attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Prometheus ransom?
If a device is affected by Prometheus ransomware that uses encryption, the encrypted data will remain inaccessible until the ransom is paid or the device is formatted.
However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.