Recovery of files affected by Nuay Ransomware

We can recover data encrypted by Nuay ransomware across most storage devices

Specialized in the main virtual machines and databases on the market
Agent ransomware attack
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt Nuay ransomware files

With our unique solutions recovering Nuay encrypted files has become possible.

In recent years, ransomware attacks have emerged as a prominent and highly destructive form of cyber attack. An unprecedented number of companies have been subjected to complete data encryption following cyber attacks.

Many of these Nuay attacks are specific and targeted to the victim company, such attacks have enormous destructive potential. Not only is the group in no hurry to start the process of encrypting the data, without first reaching online backups and as many devices on the network as possible, this process can last for months, and when the ransomware is executed it can encrypt the vast majority of the data or even 100% of the files.

When faced with such a catastrophic event, there is often little that can be done, particularly if the backup systems have also been compromised or are not current. The staggering number of companies that have been forced to shut down following the encryption of their data serves as a grim reminder of the devastating consequences of these attacks.

Often, even after paying the Nuay ransom, the criminals do not provide the decryption key, leaving the victims with no recourse or higher authority to turn to.

Digital Recovery comes to the market with solutions capable of decrypting files affected by ransomware. We have solid numbers in our recovery projects.

Why Digital Recovery?

With over 23 years of experience, we have garnered a global clientele of satisfied customers who have benefited from our solutions. Our ability to remotely execute the majority of our solutions, coupled with our multilingual support, has enabled us to provide effective assistance to customers worldwide.

With the increase of Nuay ransomware attacks around the world, we specialize in ransomware decryption. We have developed a unique solution that can be applied to the vast majority of storage devices, Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.

Our team of specialists is highly qualified and equipped with the latest technologies in the data recovery market, including our proprietary TRACER technology. With TRACER, we have achieved remarkable results in decrypting ransomware files, setting us apart from others in the industry.

We offer an advanced diagnosis that will allow us to understand the dimension of the Nuay attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.

All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyze and accept it, if necessary.

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Answers from our experts

How do I recover files affected by Nuay ransomware?

The recovery of Nuay encrypted ransomware files is made possible by our proprietary technology, which enables us to locate and reconstruct the affected files in many cases.

Successful recovery of encrypted ransomware files requires knowledge about the specific storage device that was affected. Our experts possess extensive knowledge and expertise in each of the major storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more. Without this specialized knowledge, file recovery can be compromised and may not be possible.

How to choose a company to decrypt my data?

Few companies in the world are able to decrypt Nuay ransomware files, so information about this possibility is scarce, to the point that many think that such a recovery is impossible. Also, there is a lot of incorrect information stating that decryption is not possible.

While there may be discussions around the possibility of decrypting ransomware files, there are indeed reputable companies that have developed solutions to do so, including Digital Recovery.

Information about these processes and customers is confidential, so formal testimonials are scarce.

In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.

How much does the process to decrypt Nuay ransomware cost?

The cost of the ransomware decryption process can only be determined after an initial diagnosis, as the extent of the damage caused by the Nuay ransomware attack needs to be assessed. This evaluation will determine if the decryption process is possible or not, and the complexity of the process required. As a result, it is not possible to provide an estimate or quote for the cost of the decryption process without first conducting an analysis.

Once the initial diagnosis is complete, we provide a commercial proposal for the recovery process. The payment for the service is typically only requested after the customer has validated the recovered files in a remote session. This process ensures that the customer is satisfied with the results before finalizing the payment.

Is negotiating with hackers from Nuay group a good option?

Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.

We recommend that the victim should not contact the Nuay criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.

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What you need to know

Preventing a Nuay ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  1. Keep software and operating systems up to date: Regularly update software and operating systems with the latest security patches to protect against known vulnerabilities.

  2. Use strong passwords and two-factor authentication: Use strong, unique passwords for all accounts and enable two-factor authentication to add an extra layer of security.

  3. Educate employees: Train employees on how to recognize phishing emails and other social engineering tactics used by cybercriminals.

  4. Back up data regularly: Make sure to regularly back up important data to a secure, offsite location.

  5. Use antivirus and antimalware software: Use reputable antivirus and antimalware software and keep it up to date.

  6. Limit user access: Restrict user access to only what is necessary to perform their job functions and regularly review and remove unnecessary access.

  7. Monitor network traffic: Regularly monitor network traffic to detect unusual activity or traffic patterns.

  8. Have an incident response plan: Develop and regularly test an incident response plan to respond quickly and effectively to a ransomware attack.

By following these best practices, organizations can help reduce their risk of falling victim to a Nuay ransomware attack.

There exist various tactics utilized by Nuay criminals, the primary ones being: dissemination of infected files, malicious hyperlinks, RDP-based assaults, phishing, spam email campaigns, among others.

Their ultimate objective is to infiltrate the victim’s system without their knowledge. Therefore, Nuay ransomware disguises itself within the system to evade detection by security systems.

In situations where user involvement is required, perpetrators employ phishing techniques to induce the victim into unwittingly downloading ransomware onto their system.

High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.  

The Nuay ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.

It is also possible to detect the Nuay attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.

If a device is affected by Nuay ransomware that uses encryption, the encrypted data will remain inaccessible until the ransom is paid or the device is formatted.

But in cases where the attacking group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery